Dialogic® 1000 Media Gateway Series

Application Notes

• Using a Dialogic® Media Gateway Series as a PSTN Gateway with an Asterisk IP-PBX Server
  This application note describes a method to configure the Dialogic® 1000 Media Gateway Series or Dialogic® 2000 Media Gateway Series and the Asterisk IP-PBX Server software to interoperate without connecting phone lines into your server running Asterisk. Configuration files that need to be modified are available for download.
• Demo Toolkit for Microsoft® Office Communications Server 2007 using Dialogic® 1000 Media Gateway Series
  This application note is a toolkit for developing a small demonstration system for Microsoft® Office Communications Server 2007 using a Dialogic® 1000 Media Gateway Series, specifically an eight port Dialogic® DMG1008LSW Media Gateway or a four port Dialogic® DMG1004LSW Media Gateway. Systems of this type can be utilized in various settings, such as classroom training sessions, field or trade show demonstrations, or for sales demonstrations.
• Implementing a Media Resource Control Protocol (MRCP) Client Application with Dialogic® Telecommunications Products
  This application note provides detailed information about the classes and commands that make up the MRCP V2 client library. Dialogic developed this library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
• Guide to Dialogic® System Software, Operating Systems, and Dialogic® Products
  This guide is designed to provide updated information in table format about currently available system releases and the operating systems they support. This information can help you choose the telecom board you need for a particular operating system configuration.
• Dialogic 1000 Media Gateway Series Serial CPID Configuration and Timing
  The Dialogic® 1000 Media Gateway Series basic theory and operation is explained in this application note. This includes analog versus digital deployments and serial protocol overview. It provides the theory of operations across the serial link, shows how a typical serial link operates with master/slave gateways, provides the configuration of serial protocol parameters, and discusses the protocol configuration pages for the various call party identification (CPID) modes.
• Receiving Analog In-Band CPID with the Dialogic® 1000 Media Gateway Series
  A number of private branch exchange/key system unit (PBX/KSU) systems support the sending of call party identification (CPID) information to a destination analog station via in-band dual-tone multifunction (DTMF) digits. PBX/KSU systems refer to these types of analog stations as voice mail interface (VMI) ports. This application note discusses the way in which the Dialogic® 1000 Media Gateway Series work with DTMF/CPID digits.
• Adding Reliable Fax Capability to VoIP Networks

  This white paper compares the two principal options for implementing fax in a VoIP network today: Fax-Relay (T.38) and Fax Pass-Through (G.711) and concludes that Fax Relay is superior.

Brochure

• Versatile Dialogic® Media Gateway Portfolio Enables innovative Voice and Video Solutions
  Today Dialogic offers a suite of flexible Customer Premise Equipment (CPE) and carrier-network gateways, proven for use in a wide variety of solutions that now include video services.
• Dialogic Products and Your Microsoft Lync Server 2010 and Exchange Server 2010 Unified Messaging Solutions
  Learn more about the Dialogic products that provide functionality that can benefit your Microsoft solution.
• Dialogic and Efficient Network Infrastructures
  Dialogic has field-proven products and solutions to enable customers to extract the most from current networks while also supporting the delivery of new revenue-generating services. From switching to transport to service creation, Dialogic supplies technology to create, manage, control, and optimize voice, video, and data sessions simultaneously.
• Business Communications Solutions
  Business communication solution and service providers can increase their ability to deliver more productivity and efficiency for their customers when they build on Dialogic® products.

Data Sheet

• Dialogic® 1000 Media Gateway Series Datasheet
  The Dialogic® 1000 Media Gateway series allows for a well-planned, phased migration to an IP network, making the gateways a smart solution for enterprises looking to enhance their legacy PBX equipment with new VoIP access and applications. Connected between a PBX or a digital handset and a LAN or WAN, the gateways convert proprietary digital PBX messages into a format suitable for transmission over standard IP networks.

Technology Brief

• Dialogic® Media Gateways Enable Unified Messaging in Microsoft® Exchange Server 2007 Environments.
  The Dialogic® 1000 Media Gateway and Dialogic® 2000 Media Gateway enable VoIP integration for leading legacy PBXs deployed at enterprises worldwide. These turnkey gateway platforms provide signaling, fax, and audio paths bridging digital PBX lines, analog lines, and T1/E1 lines to IP networks. 
• Dialogic® Media Gateways Enable Asterisk® as “Pure” IP-PBX Solution for the SMB Market
  This technology brief discusses the benefits of deploying Asterisk as a "pure" IP-PBX with a Dialogic® Media Gateway for PSTN connectivity.
• PBX Integration for Asterisk®-Based IP Media Servers Using Dialogic® Media Gateways
  This technology brief discusses the benefits of integrating Asterisk-based IP media servers with an existing PBX infrastructure using a Dialogic® Media Gateway.
• Supporting Analog Devices with the Dialogic® Media Gateway Series
  This technology brief explains how to use a combination of DMG and FXS Gateways to connect legacy analog devices into a Unified Communications infrastructure and give these devices access to the PSTN.
• Deploying Fax over IP Solutions using Dialogic® Brooktrout® SR140 Fax Software and Dialogic® Media Gateways

  This technology brief discusses the technical issues to consider when moving to a FoIP solution, and in particular discusses Dialogic® Brooktrout® SR140 Fax Software, which is FoIP software based on field-proven Dialogic® Brooktrout® fax technology, and Dialogic® Media Gateways (DMG Gateways), which are important in bridging legacy PSTN/PBX and new IP networks.

• Deploying SIP Phones into Unified Communications Solutions with the Dialogic® Media Gateway Series
  This technology brief discusses end user terminal devices in unified communications solutions.
• Dialogic® Media Gateways Enable Unified Messaging in Microsoft® Exchange Server 2010 Environments
  Dialogic® Media Gateways simplify the deployment of next-generation converged communications solutions, such as Microsoft® Exchange Server 2010 with Unified Messaging.

White Paper

• Contact Center Outsourcing: Lessons from the Enterprise
  Enterprises strive for service excellence to win new accounts and to serve existing customers, establishing long-term purchasing loyalty. The contact center, as the focal point of communications, is a strategic asset in achieving this goal. Customers have ever-rising expectations of service quality, and enterprises need to invest heavily in systems and staff to meet their demands. An alternative for these enterprises is outsourcing, in which some or all of the contact center operation is managed by one or more third-party organizations.
• Choosing a Media Gateway Appliance
  Although many enterprises are eager to deploy converged voice and data applications and services over IP, they see their legacy PBX systems and upfront costs as roadblocks to the enhanced capabilities that IP would bring. This paper demonstrates that legacy PBX equipment does not have to be replaced for enterprises to begin a phased migration to IP convergence. Dialogic® media gateway appliances make the implementation of IP technology in PBX systems possible right now, and with low upfront investment costs.
• Diagnosing Voice Quality Impairments and Designing Solutions for Voice over IP Systems
  Successful Voice over IP (VoIP) deployments can deliver solutions that provide voice quality that is comparable to traditional circuit-switched telephone networks, but at a lower cost. Builds on the background information provided in Overcoming Barriers to High-Quality Voice over IP Deployments.
• Choosing a Dialogic® Product Option for Creating a PSTN-HMP Interface
  This paper supplies high-level and detail comparisons and a set of scenarios to help you decide whether an appliance gateway, gateway subsystem, or HMP interface boards are the appropriate option for an environment and for a particular set of development resources and deployment needs.
• Increasing Customer Loyalty with Enhanced Video Services
  To win in today’s volatile wireless services market, service providers need to design, develop, and deploy new enhanced video services and be prepared to ramp them quickly when they become popular. The OmniVox3D® Application Server from APEX Voice Communications represents a unique and successful approach to this business challenge, seamlessly combining a powerful, open application server with a flexible application creation environment and a robust management interface. OmniVox3D benefits by using Dialogic® Host Media Processing Software to deliver media processing on standard servers rather than specialized hardware.
• Overview of XML Communication Technologies
  This white paper provides an overview of some of the XML communication technologies that address new customer expectations for a more media-centric, information-rich caller experience, and briefly discusses Dialogic® products that leverage XML technology.
• Security Applications and Technologies for IP Communications Networks
  This white paper discusses past network security issues, examines the shortcomings of existing security architectures that do not address future security requirements, and presents possible approaches that can solve them.
• How Does Fax over IP Work?
  This white paper briefly describes the T.30 and T.38 protocols and compares traditional fax technology with Fax over IP (FoIP).
• Using a Cost-Efficient Online Service to Handle Fax in a Unified Messaging Environment
  This white paper proposes a simple solution for handling fax transmissions with Unified Messaging -- using fax services from Concord Technologies and a Dialogic® Media Gateway.
• Choosing a Media Gateway Appliance for Avaya Modular Messaging
  This white paper describes the benefits of deploying a media gateway appliance from the Dialogic® 1000 Media Gateway Series or the Dialogic® 2000 Media Gateway Series with the Avaya Modular Messaging platform.
• Estimating Trunk Channel Requirements for VoIP Gateways in Unified Communications Deployments
  This white paper provides guidance for estimating the number of trunk channels that must be supported through VoIP gateways to handle PSTN calls in a unified communications deployment.
• SIP Trunking: Enabling Wideband Audio for the Enterprise
  This white paper focuses on how an enterprise with SIP trunking can use wideband audio for internal communications, communications with other enterprises, and communications with mobile users to create a better user experience.