Dialogic® Diva® SIPcontrol™ Software

Diva for WIN

This software product turns a Diva Media Board into a VoIP Gateway. If the Diva Media Board supports fax, then the system will also be a FoIP Gateway.

Dialogic® Diva® SIPcontrol™ software converts Dialogic® Diva® boards (Universal and V-Series) into SIP-enabled PSTN/IP gateways. The boards support a variety of TDM protocols and interfaces, ranging from analog over ISDN and QSIG with BRI and PRI interfaces to E1/T1 digital variants.

The resulting SIP gateway can be used to add rich IP communication, presence, instant messaging, and multimedia with video to traditional voice-only applications sets. The gateway creates a bridge between the SIP applications and the switch or PBX required for connection to the PSTN, allowing voice calls to be sent to and received from TDM phones.

Diva SIPcontrol software translates call control information from the Dialogic® Diva® board into SIP messages while voice channels are converted into IP packets and streamed via the RTP protocol. When Diva SIPcontrol software and Diva boards are combined in a Windows- or Linux-based server, the result is a fully functional PSTN/SIP gateway appliance with all the benefits of using industry standard hardware and operating systems and the proven reliability of dedicated telephony boards.

Diva SIPcontrol can be used in conjunction with Dialogic Diva boards also to provide an interface for Dialogic® Host Media Processing (HMP) Software. In the resulting hybrid TDM/IP environment, HMP applications written to Global Call and R4 APIs can send and receive voice, DTMF, speech, or fax calls concurrently from TDM via ISDN BRI interfaces and from IP via H.323 and SIP interfaces.

Diva SIPcontrol includes features like a revised WEB based configuration (for both SIP and PSTN configuration), early media support, enhanced call routing capabilities, enhanced address manipulation, configurable cause codes, an improved dialplan, trunk selection for outgoing calls and enhanced regular expressions. It supports up to 240 concurrent channels and offers different voice codecs like G.711, G.729, iLBC and GSM. And now it can also be used as a gateway software for Microsoft® e-phone and allows a smooth transition from there to Microsoft® Office® Communications Server 2007

Diva SIPcontrol software is part of the current Diva System Release software and can be downloaded at the respective website or using the link in the menu of this website.

Features and Benefits
Designed in accordance with Microsoft® SIP specifications and supports SIP according to RFC 3261 over TCP as well as over UDPWorks with Microsoft® SIP-based applications, including Microsoft® Exchange Server 2007 with Unified Messaging and Microsoft® Office Communications Server 2007
Scales downward to support 2-, 4-, and 8-port configurations and upward to as many as 240 channelsProvides flexible deployment and can be used with analog or ISDN BRI interfaces in small-to-medium enterprises or with multiple digital E1/T1 spans in medium-to-large enterprises
Used with Diva boards that support major ISDN protocols, QSIG, and vendor implementations of supplementary servicesSupports direct PSTN and PBX connectivity
Works with DSPs on Diva boards to support voice activitydetection, silence suppression, echo cancellation with up to256 ms tail length, and anti-jitter bufferingEnables high-performance media processing
Supports DTMF fax collection/generation according to rfc2833 and fax detection and converts to Fax over IP (FoIP) (on fax-enabled Diva boards only) according to the T.38 standard (up to 33.6 kbps)Converts DTMF fax to FoIP (and vice versa) as required
Diva boards used with Diva SIPcontrol conform to plug-and-play standards and use web-based GUI for simple and straightforward configurationEasy to install and configure
Trunk selection for outgoing calls, enhanced dial-plan features, support for regular expressionsCustomizable to fit most installation scenarios

Manuals

Application Notes

Data Sheet

  • Diva SIPcontrol software translates call control information from the Dialogic® Diva® board into SIP messages while voice channels are converted into IP packets and streamed via the RTP protocol. When Diva SIPcontrol software and Diva boards are combined in a Windows- or Linux-based server, the result is a fully functional PSTN/SIP gateway appliance with all the benefits of using industry standard hardware and operating systems and the proven reliability of dedicated telephony boards.

White Paper

  • Advanced speech-enabled applications and systems are changing the way in which we interact with all types of businesses. Moving beyond a few showcase situations, speech technologies are being used in many new and exciting applications, such as voice portals, call center self-service, directory assistance, and voice-activated dialing. With speech applications customers can obtain information or direct transactions using the most intutitive interface - speech. When used in conjunction with IVR and self service applications speech recognition technology greatly reduces the cost of staffing a call center operation, while reducing call durations and call handling time and increasing call completion rates.
  • Interactive Voice Response (IVR) is probably one of the most widely used technologies today. IVR is one of the most useful and cost-effective technologies around, with applications encompassing movie schedules, bank tranfers, reserving plane tickets, and refilling prescriptions.
  • This paper supplies high-level and detail comparisons and a set of scenarios to help you decide whether an appliance gateway, gateway subsystem, or HMP interface boards are the appropriate option for an environment and for a particular set of development resources and deployment needs.

Use the Purchase page linked below to find partners to purchase Dialogic products. The order codes below are for your reference when making a purchase.

Purchase

ProductOrder CodeDescription
Diva SIPcontrol 120 CH SW licenseM09-060SIP Gateway software license 120-channel
Diva SIPcontrol 96 CH SW licenseM08-060SIP Gateway software license 96-channel
Diva SIPcontrol 60 CH SW licenseM07-060SIP Gateway software license 60-channel
Diva SIPcontrol 48 CH SW licenseM06-060SIP Gateway software license 48-channel
Diva SIPcontrol 30 CH SW licenseM05-060SIP Gateway software license 30-channel
Diva SIPcontrol 24 CH SW licenseM04-060SIP Gateway software license 24-channel
Diva SIPcontrol 8 CH SW licenseM03-060SIP Gateway software license 8-channel