March 2010 - Corporate Blog - Dialogic Exchange Network

The Little Graph That Could

On March 9 th , Dialogic sponsored a TMC webinar titled, "The Year of HD ." If you missed it, you can listen to the archive by going in and registering. During the webinar, the following question was asked: "What Statement about HD Voice...

Published 03-30-2010 5:29 PM by Jim Machi

Filed under: HD Voice

Real Time Communications and IETF Standards Development

I just returned from a weeklong meeting of the Internet Engineering Task Force (IETF), which just held its 77 th meeting in Anaheim, California. I've been going to these meetings on and off since 1996 and it is interesting to me how communications...

Published 03-29-2010 5:56 PM by James Rafferty

Filed under: IETF, Standards, #IETF77, Twitter, Streaming Audio, Jabber, Wifi

From HD to 3D

Last week at the IPTV World Forum , there were some sparse references to 3D TV, but I expect to see a lot more in the next weeks as the NAB Show approaches. 3D TV has been hailed as everything from “the next big thing” to “a pointless...

Published 03-29-2010 5:18 PM by Martyn Davies

Filed under: Video, TV, 3D

Video in the Contact Center

In my last blog entry, I discussed how Interactive Voice/Video Response can be used as part of a self-server solution. This raised some questions on using Video in an Agent Assisted Customer Service solution. The first thing I know is that is not about...

Published 03-29-2010 12:07 PM by Jeff Dworkin

Filed under: Video, Open Source, Video Conferencing, contact center, IVVR, Diastar, Asterisk, FREESwitch, video calling, Video enabled contact center

The Old OS Pangs, Only with Mobile Devices Now

In yesterday's blog about CTIA, I mentioned that the iPhone hysteria has disappeared. And that got me to thinking about the developers out there. With different Smartphone Operating Systems, what's a Smartphone developer to do? I remember back...

Published 03-25-2010 10:50 AM by Jim Machi

Filed under: smartphones, CTIA, developers

March CTIA Madness and a Mobile Concierge

I find myself in the middle of NCAA Basketball March Madness in, of all places, Las Vegas. It turns out I'm leaving before the Sweet Sixteen starts and that's good. If not, I'm sure I'd find myself sitting in one of the betting rooms here...

Published 03-24-2010 10:29 AM by Jim Machi

Filed under: LTE, WiMAX, IPhone, smartphones, CTIA, application developers

When TV Goes Mobile

In the world of TV things are changing fast. In the UK where I live, digital TV was introduced back in 1997, and by 2012 analogue TV will be completely gone. I understand that the transition in the US has been even faster. Alongside this, there are many...

Published 03-22-2010 6:07 PM by Martyn Davies

Filed under: mobile, TV, canvas

Interactive Voice/Video Response - the next evolution in customer self-help

Video is fast becoming the hottest topic in the communications sector. However, the challenge remains to develop a model to monetize video, either through real increases in ARPU (Average Revenue Per Customer) or ARPT (Average Revenue per Transaction)...

Published 03-22-2010 10:50 AM by Jeff Dworkin

Filed under: IVR, Video Conferencing, video technology, IVVR, Diastar, Asterisk, FREESwitch, enterprise, video calling

Creating Mobile Feral Hogs

All of these network and network infrastructure improvements, as well as likely tiered pricing options in the future, will help get us to improved mobile network service. The mobile internet marches on, and there will be increasingly more and more usage...

Published 03-18-2010 12:21 PM by Jim Machi

Filed under: LTE, Femtocells, mobile, Mobile World Congress, network infrastructure

DiaStar Release 2.0

For those of you may have missed the press release last week, Release 2. 0 of The DiaStar TM Server is now available for Download at www.projectdiastar.org . This new release brings a variety of video features from the Dialogic® product portfolio...

Published 03-17-2010 12:40 PM by Jeff Dworkin

Filed under: Video, Mobile Video, IVR, Open Source, Redundancy, SIP-SS7 gateway, IVVR, Diastar, Asterisk, Woomera, FREESwitch

Can Internet Video be Free?

Content-owners attitudes to YouTube vary wildly. On the one hand some (like Viacom) have decided on high-stakes legal battles for "massive intentional copyright violations". On the other, some conventional broadcasters (like NBC) have created...

Published 03-13-2010 9:32 AM by Martyn Davies

Filed under: Video, mobile, over-the-top, TV, internet

DiaStar Redux

I've been at the UC Expo in London, where we have a show stand, with one of the major themes being our open source project, DiaStar . We're located close to the Digium Asterisk Pavillion, where there are several Asterisk-related talks going on...

Published 03-11-2010 1:11 PM by Martyn Davies

Filed under: Open Source, Diastar, Asterisk

SIP Trunking and the Enterprise Network Edge

I have been a product manager in the enterprise media gateway space for a number of years. Over that time, enterprise media gateways have matured from simple toll bypass devices which enabled cheap long distance calling to elements which enable a wide...

Published 03-09-2010 1:21 PM by Vince

Filed under: SIP Trunking, SIP, network edge, SIP Mediation, SIP-SS7 gateway

Cloud Computing – the Terminator Movies had it all right!

In one of my last blogs, I talked about why the concept of Cloud Computing has taken hold now and what’s involved from a technical and non-technical standpoint. Cloud Computing sounds so easy, so all companies should just do this, right? Wrong....

Published 03-08-2010 2:17 PM by Jim Machi

Filed under: Cloud Computing

March 2010 - Corporate Blog

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