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NENA is the National Emergency Number Association ( www.nena.org ) and I’ll be travelling to NENA 2011, which is in Minneapolis from June 18 th – June 23 rd . This gives attendees the opportunity to network, to discuss your innovations in the technologies transforming how 911 services are...
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As I dig into the cloud space various thoughts come to me. What about the marrying of Public Safety networks for dealing with emergency calls and clouds? We know that clouds are not infallible but what if your life depended on a cloud? This is something that those looking at the transition of the public...
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Cloud Computing is a hot topic in the computer and the communications industry these days. At Dialogic, we’ve seen many application software vendors who want to take advantage of this trend and offer hosted telecommunications services that reside in the cloud. For example, a conferencing vendor...
Posted to
Corporate Blog
by
James Rafferty
on
02-09-2011
Filed under:
Filed under: VoIP, Gateways, IVR, SIP, Cloud Computing, Voice over IP, IMG 1010, contact centers, conferencing, voice services, Load Balancing, DNS Servers, Application Servers, DNS SRV Records
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We've just posted a new video to the Dialogic You Tube Channel showing how easy it is to convert an Asterisk based IVR system to an Asterisk/DiaStar based Interactive Video Response system. http://www.youtube.com/watch?v=QJQQpqZJMZI . This version is in English, we should have a Spanish version posted...
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On the road this week, speaking at OSCON . Just before I headed out the door, TMC published an article called "How Big Will Video Telephony Be? And For Whom?" which was then commented on by Jim Machi on his blog . Since I'm speaking on this topic at Cluecon in a few weeks, I figured I would...
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Readers of this blog know that I'm very bullish on mobile video services.TMCnet.com has posted an article called "How Big Will Video Telephony Be? And For Whom?" and it sites ABI Research estimating mobile video services will be greater than $2B in 2013. This is one of the first reports...
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It started the moment I landed and turned on my phone. The fight for registering my phone that is. Last week, I was in Delhi, India for VAS Asia . I gave a talk about utilizing 3G networks to create Video Value Added Service Applications. The companies in India recently committed $14.6B for the right...
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Last time, I wrote about mobile video and whether it had a place in the enterprise application space. Yes! To continue that thought, think about some of the applications that might be possible. Mobile banking is gaining in popularity. If you can look at a menu and see the choices - how much money to...
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Video is fast becoming the hottest topic in the communications sector. However, the challenge remains to develop a model to monetize video, either through real increases in ARPU (Average Revenue Per Customer) or ARPT (Average Revenue per Transaction) on the carrier side, or through breakthroughs in self...
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For those of you may have missed the press release last week, Release 2. 0 of The DiaStar TM Server is now available for Download at www.projectdiastar.org . This new release brings a variety of video features from the Dialogic® product portfolio to the Open Source/Asterisk® marketplace. New...
Posted to
Corporate Blog
by
Jeff Dworkin
on
03-17-2010
Filed under:
Filed under: Video, Mobile Video, IVR, Open Source, Redundancy, SIP-SS7 gateway, IVVR, Diastar, Asterisk, Woomera, FREESwitch
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In last week's blog, I teed up the topic of HD Voice for the first time in my blogs, and the fact that we have seen HD Voice codecs enter the enterprise. Unless there are clear productivity improvements though, with measureable ROI, IT managers will likely be reluctant to upgrade their existing systems...
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If I ever had any regular readers, you know that my blog has gone quite for a number of months. As we worked through a number of strategic, tactical and technical issues regarding what was going on in our Open Source group, it was a little difficult to make relevant comments about the market without...
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When I’m traveling to customers and talking to them about mobile video, most of them understand the “video to the mobile phone” opportunity but are also curious to understand what others are doing around the world. I can easily show them a YouTube video on my BlackBerry. But it’s...
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In my first blog, I recounted one of my early installations as an IVR developer and how difficult it was to accomplish what is now a relatively simple project. This same idea has been much more eloquently stated by Thomas Howe in his blog " From Doing to Knowing ." Doing things is getting easier...
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I really don't like to write too much stuff down for public consumption. I really prefer energetic face-to-face discussion at tradeshows and the like, since I have always felt that it is easier to beat a Slander Charge than a Libel Charge. Nevertheless, after years of resisting, I have finally become...