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It's the time of year to make some predictions. 2012 will be year of interactivity. What does that mean? The increased penetration of smartphones worldwide, with worldwide 3G network buildout, will enable more mobile interactivity via social networking tools like Facebook and Skype instant messaging...
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Back in June, I wrote a blog about mobile commerce and using your phone to pay for services, or using your phone to enable mobile banking. These are all huge growth opportunities for the industry. I wanted to follow that up with some comments about how this works. Some of the payments will be made using...
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The last few months, I have been thinking a lot about SMS. We’ve had customers deploy and develop voice and video SMS solutions, which are innovative in their own right, and we’ve seen what Twitter can do. But at a very high level, what is the future of SMS? I mean, as IP mobile networks...
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The increased capabilities of mobile networks, the increased capabilities of smartphones, and the increased availability of network based applications go hand in hand as revenue growth and ARPU growth engines. However, it can be argued that of the three, network- based applications are the most important...
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I spent the summer engorged in analyst research. It was all over my office. It was in my briefcase. It was on my computer and iPad. It was in my head. It was on the plane with me. It was home with me. It was even on my deck with me. All in the name of business planning. As its part of my job, it's...
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In my last blog , I discussed the history of convergence and how it’s affected the telecom industry. Now, I’d like to talk about the pros and cons of convergence. Let’s start with the cons. Convergence has come at a cost. There is clearly more complexity with all these networks having...
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Для большинства из нас SMS давно стали самой базовой функцией мобильного телефона. У операторов предоставление этого сервиса считается одной из основных статей доходов - по некоторым оценкам, в 2010 г. в мире было отправлено более 6 трлн коротких текстовых сообщений. Чем же SMS так полюбились рядовым...
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Since I travel around the world quite a bit, I am frequently asked what the differences are in mobile value-added services in the different regions. First of all, there are many, many services and every time I go someplace, I find out about a new one. Sometimes I write about them in this blog. There...
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NENA is the National Emergency Number Association ( www.nena.org ) and I’ll be travelling to NENA 2011, which is in Minneapolis from June 18 th – June 23 rd . This gives attendees the opportunity to network, to discuss your innovations in the technologies transforming how 911 services are...
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I was in Accra, Ghana last week for a customer and prospect event. Africa is on the cusp of incredible internet and mobile growth. Submarine cables are coming in, which means more bandwidth. And fiber is coming in to interconnect the continent, which means more bandwidth. And 3G is being deployed, which...
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In my last two blogs, I talked about ways that service providers can monetize their mobile networks. In this blog, I’ll explore a few more: mobile value-added services, quality of experience and advertising. Mobile Value-Added Services Mobile value-added services are a key element in optimizing...
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I will be going to Singapore in a few weeks for the Telco Strategies 2011 conference, and I always like going to Asia since the mobile market is different than the US market. For instance, one difference that's important to understand is how people pay for the usage of their phones. In the US, people...
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Two weeks ago, I gave some opinions about why SMS will continue to grow. I also think SMS will, over time, fundamentally change from today's 140 character experience. We'll start to see video incorporated into SMS, making it more of a "rich" SMS experience. For instance, I've written...
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Many consumers view SMS as an essential function of their phone. From a service provider perspective though, it is one of the more highly utilized and profitable value added services, with an estimated over 6 trillion SMS's sent in 2010. What's going on with this seemingly basic function? First...
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I arrived here for a customer event and there was no car traffic. I was surprised since I had heard how horrible it was. It turns out the country was virtually shut down when I arrived, since there was a World Cup qualifying match with Algeria going on. I have since understood well the traffic issues...