The right switching platform can provide operators with the best array of Class 4 softswitch connectivity options for a variety of applications. 

No company wants to be behind the curve, which is why the time has come to consider upgrading from legacy platforms to new, software-focused switching systems. Moving away from legacy products improves service, decreases operational and capital expenditure and keeps companies on the cutting-edge of technology, but the transition process can be a major headache if not done properly. To avoid straining resources and disrupting service, here’s what to consider when updating your switching platform.

Your current system

First, it’s important to analyze what you’re currently working with. See if your existing system will support SIGTRAN M3UA, a signaling protocol integral to the migration process, and if the standards your current technology supports will carry over to the new platform. You should also take a close look at your current routing strategy to see where you can be more efficient and cost-effective when implementing your new method.

The transition process

After looking at what you already have in place, make comprehensive plans for the future. Create a detailed plan that accounts for things like steps of the transition, necessary equipment, hardware consolidation, migration goals and timeline and the services you’ll offer. Be sure to also discuss with your vendor which migration approach is best for your company and customers, as well as the resources that switch will require and how customers should be notified in the event of any service change or disruption.


Work with your vendor to create a network architecture that provides the necessary carrier class and features for your business, and that prevents service failures if problems occur with the hardware, network or process. Make sure the vendor has strong deployment experience and services to help with the migration. Switching needs to be part of the strategic vision of the vendor with a healthy investment to ensure the platform id is future proof.

It’s also important to make sure your new switching platform will integrate with existing OSS/BSS platforms and that the migration won’t affect processes like monitoring, billing, performance, provisioning, alarming and reporting. Lastly, think about security. Be aware of which organizations will have access to your platform during the transition, and once it is complete, create a strategy to protect against attacks, malicious traffic and malformed packets.

Internal processes

Make sure you’ve done adequate operational training, perhaps with help from your C4 switching vendor, and that your staff is fully trained and understands the new system. Finally, ensure that your business has adequate benchmarking and testing procedures in place to guarantee that customers are never without the service quality they know and need.

With these considerations in mind, your company can reap all of the benefits of updating switching technologies with none of the risks. So what are you waiting for?

Want to learn more? Check out our full recommendations for painless switching technology upgrades.