• Adding Voice to Your Windows Apps Just Got Easier

    There are millions of .NET developers out there, with more to come now that Microsoft has made .NET an open-source platform. Yet .NET developers with hands-on experience building voice-enabled applications can still be relatively hard to find. This presents...
  • The Role of Media Servers in NG911 and e911

    While we take for granted now that we can use text, video and data to communicate with each other, this is not yet the case for emergency communications. However, enhanced 911, or Next Generation 911, aims to enable emergency services to handle text,...
  • 5G and NFV – Part 2: 5G Objectives, Demands and Key Features

    Specifications groups and technologists are defining the key objectives, demands and features of 5G based on new applications and services intended to be supported. So what does 5G enable that we don’t have today? With fast download rates and low...
  • Twenty-First Century Fax

    In the Doors song, “Twentieth Century Fox,” Jim Morrison begins with the line, “Well, she’s fashionably lean…” In a rare bit of prognosticating—could Jim Morrison be a poet and a prophet?—he might just...
  • VoWiFi Will Play a Critical Role in Extending Voice Coverage

    Voice over WiFi (VoWiFi)...what’s the big deal? For instance, I can already engage in VoWiFi with some VoIP clients that are downloaded to my phone. The difference is that the subscriber, who may still be actually using the carrier data network...
  • 5G and NFV – Part 1: Rethinking the Mobile Infrastructure

    Just as early pioneers of the western frontier forged through uncertain peril in uncharted lands to discover new territories, the fifth generation (5G) mobile communication network architecture and supportive facilities will introduce new technologies...
  • ECM - T.38's Dirty Little Secret (And Why It Matters)

    I'm going to let you in on a secret ... most of the T.38 Fax Over IP (FoIP) service you can buy today is fundamentally broken. As crazy as it sounds, it’s missing the one feature that makes sure the other side receives an exact copy of your...
  • MVNOs Say “Yes” to the Virtualized Future

    The life of a mobile virtual network operator (MVNO) can be a precarious existence. Most MVNOs do business in mature and saturated markets against aggressive competition from traditional mobile network operators (MNOs) and fellow MVNOs. Carving out a...
  • Buddy, Can You Spare a Dime?

    Okay, so maybe you’re not old enough to remember when phone calls cost a dime, but chances are you still remember the common sight of pay phones on the sidewalks and, in the 1990s, a never-ending barrage of commercials for collect call services...
  • It’s VoLTE Time

    It’s Voice over LTE (VoLTE) time. As we all know, the numbers of LTE networks and subscribers have been growing tremendously ; the former, for instance, is expected to reach 460 by the end of 2015 . And we’ve all enjoyed getting data via a...
  • Six Ways That Video Can Spice Up Your Legacy Applications

    For years, science fiction authors have anticipated video calling as the preferred mode of communications for the future. Well, welcome to the future. Thanks to applications like Skype and FaceTime, video calling will soon replace voice calls and chats...
  • Carriers Hear Opportunity Knocking with Voice-Enhanced Messaging

    Voice and messaging are the two most popular communications applications in the world. Every day, tens of billions of Short Message Service (SMS) and Multimedia Message Service (MMS) messages go back and forth. Yet popularity doesn’t always equate...
  • Video and Voice over LTE/ WiFi Requires a Media Server

    With the LTE World Summit coming up next week, there will be much discussion about voice and video over LTE as well as voice and video over WiFi. I’ll be writing some blogs about those topics in the weeks to come. There is no doubt that voice...
  • The Importance of 3G Interworking with Diameter and RADIUS

    The number of LTE networks is expected to be 460 by the end of 2015 , supporting approximately 500 million subscribers at the end of 2014, with continued phenomenal growth in sight. But that doesn’t mean 3G should be forgotten; in fact, it’s...
  • Will VoWi-Fi Help or Hinder IMS?

    Voice over LTE is gaining momentum as the new voice of our networks. But the VoLTE network is still facing challenges as it looks to push circuit-switched voice networks into the past once and for all. As of now, there are still questions that need...
  • Why Being “On Call” Is More Than Just a Call

    As I noted in an earlier blog, Just What The Doctor Ordered , hospitals and physicians have been at the forefront of communications technology since the 1950s when mobile pagers were first introduced. Since then, communications requirements have changed...
  • Will VoLTE Bring About a New Business Model for Voice?

    Voice over LTE promises to deliver an improved end-user experience, but the technology presents operators with some fundamental challenges ranging from deploying IP Multimedia Subsystems (IMS) to the customer-facing business model for voice services....
  • Call Center Week Right Around the Corner

    Later this month many Dialogic people will attend Call Center Week in Las Vegas . It’s a great conference to find out what’s happening in the industry and network with industry colleagues. And Vegas can be fun too. We’re attending...
  • Five Best Practices for Revenue Assurance

    Despite the rise in communications consumption—more devices, more data traffic, more messaging—communications service providers (CSPs) aren’t necessarily seeing more revenue. In many cases, average revenue per user (ARPU) has remained...
  • Dialogic Worldwide Road trip and Why Software and NFV Aren’t the Same Thing

    Dialogic kicked off a worldwide roadtrip for our customers and prospects focused on meeting the needs of the service provider community. With a packed agenda and room in Tel Aviv last week we got off to a good start. Key items discussed were VoLTE and...
  • A Message for the Future: USSD Is More Important Than You Think

    Any conversation around the future of mobile communications eventually comes down to messaging: How Short Message Service (SMS) and Multimedia Message Service (MMS) are replacing voice through services like WhatsApp, how WebRTC and RCS will replace SMS...
  • The WebRTC Button Soup and its Missing Ingredients

    WebRTC is like a button soup. There’s an elusive promise that requires more ingredients to be fulfilled. A stranger gets into town. He is hungry. He wanders into a nearby guest house asking to fill his belly. Having no money on him, he is of...
  • Why You Need WebRTC Server-side Media Processing - Part 2

    It’s an exciting time in the world of WebRTC, where new applications are being created daily to meet a number of unique business needs. For instance, safety applications can immediately connect security officials and employees working on college...
  • ITW Leads the Way Helping Wholesalers Identify New Revenue Streams

    A few weeks ago I attended International Telecoms Week ( ITW ), an annual gathering of the global wholesale telecommunications community. This is definitely a show in transition since its core customer base, telecom wholesalers, are stressed out. That...
  • Why You Need WebRTC Server-side Media Processing - Part 1

    WebRTC—designed to deliver voice and video communications via built-in browser support—has emerged as an ideal way for business users to communicate in realtime with colleagues, partners and customers. In fact, 43 percent of enterprises either...