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Error: Unable to force boot state. Current state: 2 with Tx 5020E

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Dialogic SS7 and SIGTRAN Signalling

Error: Unable to force boot state. Current state: 2 with Tx 5020E

  • Hi all!

    I've a problem: I installed Tx 5020E card on RedHat Linux 6.1 64-bit system.

    Then I use "NA 9.0.7 for Red Hat Enterprise Linux 6.1, 64 bit" and "SS7 for use with Natural Access 9.0.5 (64 bit)"

    (Site: http://www.dialogic.com/en/products/media/system-release-software/download/natural-access-software-9.0.8.aspx

    http://www.dialogic.com/Products/signaling-and-ss7-components/download/tx-software-5.3.aspx)

     

    After installed successful and reboot system, I hit command txreset and received error:

    TX Boot Utility V2.0

    (c)Copyright 1997-2009 Dialogic Corporation.  All Rights Reserved


    ....................

    Unable to force boot state. Current state: 2

    Can anyone show me my problem? Thanks and br!

     

  • Some more infomations:

    [root@prcapp ~]# txcpcfg 


    TX Configuration Utility V2.0

    (c)Copyright 1997-2009 Dialogic Corporation.  All Rights Reserved.


    Bus    Slot    CP Number    CP Model

    ---    ----    ---------    --------

     27       0     1           TX 5000E

    [root@prcapp ~]# cpmodel 

    CPMODEL V3.0: (c)Copyright 1998-2009, Dialogic Corporation. All Rights Reserved.

    Board #1 is a TX 5000E

    [root@prcapp ~]# txdiag -b 1

    TXDIAG V2.0: (c)Copyright 1998-2009 Dialogic Corporation.  All Rights Reserved.

    CP 1: NMI - Resetting...

    CP 1: NMI - Unable to reset TX board. Current state: 2

    [root@prcapp ~]# 

     

     

    Plz help me!

  • Are you using the current  Natural Access Signaling Software release 5.3.3_2 on the web?

    Can you confirm the version from the command line ? #ss7_version

    .ukernie

  • Hi Ukernie.

    Thank for your answer.

    I'm sure it's Natural Access Signaling Software release 5.3.3_2.

    Here is output from #ss7_version:

    Dialogic(R) NaturalAccess(TM) Signaling 5.3.3 for Red Hat Enterprise Linux 6 (64bit) packages:

    +------------+------------------------------------------------------+---------+

    | PACKAGE    | SUMMARY                                              | VERSION |

    +------------+------------------------------------------------------+---------+

    | txbase     | Dialogic(R) NaturalAccess(TM) TX Base                | 8.3.0   |

    | txutil     | Dialogic(R) NaturalAccess(TM) Signaling Utilities    | 1.3.0   |

    | txmtpcore  | Dialogic(R) NaturalAccess(TM) MTP Core Functionality | 1.3.0   |

    | txmtp123   | Dialogic(R) NaturalAccess(TM) MTP123                 | 10.3.0  |

    | txsigtran  | Dialogic(R) NaturalAccess(TM) SIGTRAN                | 2.3.0   |

    | txsccp     | Dialogic(R) NaturalAccess(TM) SCCP                   | 9.3.0   |

    | txtcap     | Dialogic(R) NaturalAccess(TM) TCAP                   | 7.3.0   |

    | txisup     | Dialogic(R) NaturalAccess(TM) ISUP                   | 9.3.0   |

    | txtup      | Dialogic(R) NaturalAccess(TM) TUP                    | 9.3.0   |

    +------------+------------------------------------------------------+---------+

    Hai NH.

  • This issue has already been identified and addressed in the current release.

    Have you tried unintsalling and re-installing?

    I will suggest you contact your local Tx support for further review.

    .

  • Yes, I've tried uninstalling and re-installing but problem wasn't solved.

    I also have contacted my local Tx Support but they can't help my problem.

    Thanks and br!

  • Can anybody help me?

    Is there anyone installed NA and SS7 successfull on RHEL 6?

  • Here is some output from my system:

    [root@CallBusy3 64]# naver 

    ****************************************************************************

    *     N a t u r a l   A c c e s s   software version utility               *

    *     This program will list the installed NMS Communications software     *

    ****************************************************************************


     Natural Access 9.0

    nmsnabase-4.233-1       Dialogic Corporation NA Base Services for Linux

    nmsisdn-1.993-1         Dialogic Corporation NMS-ISDN for Linux

    nmsnacore-4.233-1       Dialogic Corporation NA Core for Linux

    nmsoam-1.243-1          Dialogic Corporation OAM for Linux

    nmsspaccess-1.213-GA    Dialogic Corporation spaccess for Linux

    nmsnaimport-4.233-1     Dialogic Corporation NA Import for Linux

    nmsnadsp-4.233-1        Dialogic Corporation NA DSP for Linux

    nmscx2000-1.153-1       Dialogic Corporation CX for Linux

    nmscnf-2.223-1          Dialogic Corporation NaturalConference for Linux

    nmsnccsip-2.013-1       Dialogic Corporation SIP under NCC for Linux

    nmslm-2.273-1           Dialogic Corporation License Manager for Linux

    nmsnadriver-4.233-1     Dialogic Corporation NA Driver for Linux

    nmsnaruntime-4.233-1    Dialogic Corporation NA Runtime for Linux

    nmscas-2.363-1          Dialogic Corporation NMS-CAS for Linux

    nmsdlcp-cg-1.223-1      Dialogic Corporation DLCP Support for Linux

    nmsnaabstrct-4.233-1    Dialogic Corporation NA Abstraction for Linux

    nmsctaccess-4.233-1     Dialogic Corporation CT Access for Linux

    nmsfusion-4.593-1       Dialogic Corporation Fusion for Linux

    nmsnademos-4.233-1      Dialogic Corporation NA Demos & Utilities for Linux

    nmsnfx-4.323-1          Dialogic Corporation NaturalFax for Linux

    __________________________________________________________ [root@CallBusy3 64]# ./ss7_install 
    Dialogic(R) NaturalAccess(TM) Signaling installs in /opt/dialogic by default. Press Enter/Return to accept the default or enter a new directory. Directory: 
    Please answer the following questions regarding the signaling interfaces you intend to use.  Enter 'y' for yes, 'n' for no, or 'q' to quit this script.
    Use Dialogic(R) NaturalAccess(TM) MTP3?      (Default: y)  Use Dialogic(R) NaturalAccess(TM) SIGTRAN?   (Default: n) y Use Dialogic(R) NaturalAccess(TM) ISUP?      (Default: y)  Use Dialogic(R) NaturalAccess(TM) SCCP?      (Default: y)  Use Dialogic(R) NaturalAccess(TM) TCAP?      (Default: y)  Use Dialogic(R) NaturalAccess(TM) TUP?       (Default: y) 
    Based on your responses the following packages will be installed: txbase txutil txmtpcore txmtp123 txsigtran txisup txsccp txtcap txtup
    /bin/rpm -i  --prefix /opt/dialogic txbase-*.rpm Loading txpci driver:  [  OK  ] Executing cpcfg:  [  OK  ]

    TX Configuration Utility V2.0 (c)Copyright 1997-2009 Dialogic Corporation.  All Rights Reserved.
    txcpcfg: configuring bus: 139, slot: 0, cpid: 1 /bin/rpm -i  --prefix /opt/dialogic txutil-*.rpm /bin/rpm -i  --prefix /opt/dialogic txmtpcore-*.rpm /bin/rpm -i  --prefix /opt/dialogic txmtp123-*.rpm /bin/rpm -i  --prefix /opt/dialogic txsigtran-*.rpm /bin/rpm -i  --prefix /opt/dialogic txisup-*.rpm /bin/rpm -i  --prefix /opt/dialogic txsccp-*.rpm /bin/rpm -i  --prefix /opt/dialogic txtcap-*.rpm /bin/rpm -i  --prefix /opt/dialogic txtup-*.rpm
    Dialogic(R) NaturalAccess(TM) Signaling 5.3.3 for Red Hat Enterprise Linux 6 (64bit) packages: +------------+------------------------------------------------------+---------+ | PACKAGE    | SUMMARY                                              | VERSION | +------------+------------------------------------------------------+---------+ | txbase     | Dialogic(R) NaturalAccess(TM) TX Base                | 8.3.0   | | txutil     | Dialogic(R) NaturalAccess(TM) Signaling Utilities    | 1.3.0   | | txmtpcore  | Dialogic(R) NaturalAccess(TM) MTP Core Functionality | 1.3.0   | | txmtp123   | Dialogic(R) NaturalAccess(TM) MTP123                 | 10.3.0  | | txsigtran  | Dialogic(R) NaturalAccess(TM) SIGTRAN                | 2.3.0   | | txsccp     | Dialogic(R) NaturalAccess(TM) SCCP                   | 9.3.0   | | txtcap     | Dialogic(R) NaturalAccess(TM) TCAP                   | 7.3.0   | | txisup     | Dialogic(R) NaturalAccess(TM) ISUP                   | 9.3.0   | | txtup      | Dialogic(R) NaturalAccess(TM) TUP                    | 9.3.0   | +------------+------------------------------------------------------+---------+

    Dialogic(R) NaturalAccess(TM) Signaling installed successfully. __________________________________________________________________ [root@CallBusy3 64]# uname -a Linux CallBusy3 2.6.32-220.el6.x86_64 #1 SMP Wed Nov 9 08:03:13 EST 2011 x86_64 x86_64 x86_64 GNU/Linux _____________________________________________________________________
    [root@CallBusy3 NaturalAccess]# txreset 
    TX Boot Utility V2.0 (c)Copyright 1997-2009 Dialogic Corporation.  All Rights Reserved
    .................... Unable to force boot state. Current state: 2 _________________________ Please help me!
  • Hi,

    How did you solve your issue ? I'm experiencing exactely the same here with 2 TX boards under RHEL/Centos 6.3 and 6.5. The very same boards work a charm under Windows but linux, no luck, always this "current state 2" with the latest drivers (and the previous 5.3 version).

    Thanks a lot if you can help !

    Regards,

    Gilles

  • Hi Gilles,

    I tried many ways to overcome this issue, but unfortunately I didn't solve the problem.

    Finally, I had to downgrade the OS to RHEL 5.

    Good luck,

    HaiNH