Hi I am new to HMP. I just installed it on a server in development, purchased a 4 port license. I am using a Cisco cube/router, call are getting passed through the cube to the gc_basic_call application. I can answer the call, transfer to a SIP end point play voice files ... But, I do not know how to transfer back out to an external DID. Is this even possible?
More information and samples for transfer scenario can be found here in links below.
Not sure if you looked at these or not. You can also refer to the GC IP Technology guide:
3.3 Call Transfer Scenarios When Using SIP
4.5.5 Call Transfer When Using SIP