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Host Media Processing: What Can Happen?

This podcast covers:

 

  1. HMP license activation failure
    • Reasons
      • License doesn’t match the host IP
      • License doesn’t match the DNI board serial number
      • Trial license expires
    • Debug
      • Examine physical address and license address
      • Check the event viewer system log for specific errors
  2. Service startup failure
    • Reasons
      • License file has been moved/deleted
      • Failed to obtain HMP IP address
      • HMP ports are not available
    • Debug
      • Check the event viewer system log for specific errors

 

Useful Links:

 

Top 5 Dialogic HMP Licensing Failures and How to Diagnose Them

How to eliminate large delay (up to 5 minutes) when starting HMP through the DCM

 

More related links:

  1. Dialogic Support Helpweb - Dialogic® Host Media Processing (HMP) Software
  2. HMP Interface Boards

  3. Host Media Processing Software

 

Comments
  • Host Media Processing: What Can Happen?

    Great dramatization of HMP installation and Murphy’s law.

  • Host Media Processing: What Can Happen?

    Hi guys,

    Why are most of the links broken or not working ?

    Can you check them please ?

  • Host Media Processing: What Can Happen?

    The links have been updated. Thanks for the comment.