Webinar Series - JCT and DM3 Media Boards: Installation, Configuration and Troubleshooting Training

Reply

Daniel LoPresti Posted: 11-09-2008 12:23 PM

rated by 0 users

Hi:

We're offering a series of three webinars providing an overview of installation, configuration, and troubleshooting for the JCT and DM3 product lines.

Topic, Date, Times and Registration

Webinar 1 of 3: Dialogic® DM3 and JCT Media Board Installation

• View recorded webinar now (registration required)

Webinar 2 of 3: Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 1 - Protocol Configuration

• Tuesday, November 18, 2008 - 2:00 PM EST

Webinar 3 of 3: Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 2 - Troubleshooting

• Tuesday, November 25, 2008 - 2:00 PM EST

Register now

Who Should Attend

Customers who use or who will use Dialogic® JCT and DM3 Media Boards and seek to understand more about the installation, configuration and troubleshooting of the products

Course Agenda

Webinar 1 of 3: Dialogic® DM3 and JCT Media Board Installation View recorded webinar now (registration required)

• Installation Overview - Dialogic® System Release Software and Dialogic® JCT and DM3 Media Boards
  • Detecting in Windows® and Dialogic® Configuration Manager (DCM)
• Configuration Overview
  • DCM Parameters
  • Configuration Files
• Troubleshooting
  • Detection and Startup Issues
  • Alarms
  • Useful Tools / Utilities

Webinar 2 of 3: Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 1 - Protocol Configuration

• T1 Robbed bit / E1 CAS / R2MF
  • Overview
  • Protocol Selection
  • Protocol Configuration
  • Demos
• ISDN
  • Overview
  • Demos

Webinar 3 of 3: Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 2 - Troubleshooting

• Overview: 4-step process to troubleshoot any issue
  • Applying method to Dialogic® call control
  • Techniques to identify / isolate problem
  • Info / logs that can be collected
• Common issues
  • Possible root causes
  • Suggested paths for troubleshooting
• Examples

If there are other topics the community may be interested in , please feel free to post some ideas to this thread.

Reply

Joe Klein replied on 11-26-2008 11:14 AM

rated by 0 users

Hi all,

There was a request for the location of additional documentation regarding RTF logging in Webinar 3.  This can be found in the Diagnostics Guide, which is available for each release.

Product documentation can be found here:
http://www.dialogic.com/manuals/default.htm

Thanks,
Joe