DivaProceeding

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Pino Maiuli Posted: 03-09-2010 12:19 PM

Hello,

in "Diva Component" is it available a function like DivaProceeding present in "Diva API"?

I'm using Diva Component for an ivr and I have to send InfoElement in incoming call before sending Alert command, but I don't know how to do it.

 

Regards

Pino

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Yes you can use MyCall.OnCallProgess to report on call proceeding or alerting states or DivaCallState for the other call states.

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Ok, I suggest this works for reading Q.931 data releated to an incoming call. But how does it work when I receive a call and I want set Data Facilty information and send PROCEEDING  message before fire ALERT?

I have to realize an ivr with inband information message. In old dialogic globall call libraries it works so:

SETUP of incoming call --> set IE message --> send PROCEED message --> play audio file --> ANSWER the call

 

regards

 

Pino

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You can do this with teh DivaAPI using DivaCPT_FacilitydataArray and DivaSendInfo. The component API has the FacilityDataArray fucntion but the SendInfo seems to be missing. I'll check with engineering and see what they say.

 

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Had a chat with engineering and they confirmed that SendInfo shold be in the Component API.

They are going to try to get it into the SDK 5.5 Service Update 1 (SU1) which is going into beta this week so should be released within a few weeks.

 

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Thank you Vic.

I also suggest DivaProceeding command should be included in Component API.

Pino

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