Where is the serial number (DMG2030)?

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Saluki Posted: 03-10-2010 11:49 AM

Can someone assist me in finding the serial number on my DMG2030?  There are no stickers on any side of the device.  I have looked though all the pages of the web management interface and don't see it there.  I have searched on-line and in this forum and find nothing.

If anyone from Dialogic is listening...you shouldn't make this so difficult!  Geeked

Thank you!

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Dialogic Employee

Hi Saluki,

The serial number can be found on the bottom of the DMG printed on a small sticker - it should be two letters followed by six digits. 

Hope this helps

Vince

------- Regards, Vince
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OK, thanks for the quick response.  I tried to look under the unit without pulling out the server under it and initially did not see the sticker.  Embarrassed 

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Since the S/N is needed for any support issues, is there any chance of adding the S/N in the web interface for reference?  This would make life a whole lot easier rather than looking at a sticker on the chassis (especially when they are already rack mounted).

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We appreciate the suggestion and I have passed it along to the powers that be! Thanks!

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That would be great.  We went ahead and put a sticker on the front of ours, but it would have saved pulling servers out of the rack to look for it.  A model number on the front would be nice too. 

Thanks for passing it along, Dave.

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