DTMF Problem

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ayasser@arpuplus.com Posted: 07-12-2012 7:21 AM

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Hi, I'm facing strange problem and i can't know the cause of the problem.i hope anyone can help me. receiving DTMF from caller is sometime didn't work. in other words. when the caller press a digit at the beginning of the call i can't detect whether the user press anything or not. and in other time i can detect the DTMF. these all happen on the same board and same server with the same IVR script. so, What could be the reason of the problem ??!!! I'm using board DMV 1200+spci SS7 and SR build 241. with ADL 9 Below is the ADL code i'm using: MediaPlayFile("Menu.wav", "0123456789#*"); MediaWaitDigits(1,30); digit = MediaGetDigitBuffer(); Thanks in advance Quick Reply

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homer replied on 07-17-2012 2:03 PM

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Hi - I believe ADL comes with sample code that should allow you to detect digits. You should try using the demo first and if it works, use that code as a guide for your application.

Good luck!

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V.K replied on 07-19-2012 11:57 AM

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config.txt

Hi Team,

Please find the attachment of config files for more information and am not able to receive DTMF. So how can i trace it since i couldn't find in ss7.log, rtf log and dlgcs7.log too.

My one more concern is call is not getting connected very soon since no traffic is there and enabled all the cics at application level. Please suggest me in urgently since its in live traffic.

My setup is with Sigtran and voice on DNI2410TE model board.

system.txt file:-

*
* Essential Protocol modules running on the host:
*
LOCAL 0x00  *tim_nt - Timer task
LOCAL 0xcf  *s7_mgt - Management/config task
LOCAL 0xc2  *mbm - Management task
LOCAL 0xd0  *SCTPD module
LOCAL 0xd1  *SCTP module
LOCAL 0xd2  *M3UA module
LOCAL 0x23  * Isup
LOCAL 0xef  *s7_log module
LOCAL 0x4d  * Isup user
LOCAL 0x1d  *
LOCAL 0x2d  *
LOCAL 0x3d  *

***************************************************************
REDIRECT 0xdf   0xef    * LIU/MTP2 status messages -> s7_log
REDIRECT 0x22 0xd2  * MTP3 -> M3UA
*REDIRECT 0x4d 0xb0  * MTP3 -> M3UA
**************************************************************

NUM_MSGS        15000           * Number of standard size

**************************************************************
* Now start-up all local tasks:
*
FORK_PROCESS ./tim_lnx
FORK_PROCESS ./tick_lnx
FORK_PROCESS ./s7_mgt -i0xef -d
FORK_PROCESS ./sctpd
FORK_PROCESS ./sctp
FORK_PROCESS ./mbm -d
FORK_PROCESS ./m3ua -Lpsdpapps01.lic
FORK_PROCESS ./isup -Lpsdpapps01.lic
FORK_PROCESS ./s7_log -m0xef -fs7log.txt -td -s100000 -n20
NO_VERIFY
*************************************************************************************

Thanks in advance and waiting for your response at earliest.

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V.K replied on 12-20-2012 7:27 AM

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Hi,

thanks for your reply. I got resolution for my DTMF detection issue. This was problem with DDF patching level. As we have re-cross checked each E1, then we have rectified our problem by trouble shooting and re-punching it.

Thanks,

Regards.