Services & Support News

Service Update 267 for HMP Release 3.0 for Windows is available

Daniel LoPresti — Thu, 18 Feb 2010 21:56:06 GMT

Available for download: http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

Updates for Service Update 267 :

The following new features have been added:
- Added Windows® XP SP3 Operating System Support.
- Added Support for WaitCall Cancellation.
- Added the ability to Defer the Sending of SIP Messages.
- Added a note regarding the Contact header field to Support for Dynamic Selection of Outbound SIP Proxy.
The following issues have been addressed:
- IPY00054991 (IP Media Session Control RTP) : RTP receipt notification is missing when audio hairpinning.
- IPY00081665 (IP Media) : The application is unable to set a custom port in the REGISTRAR ADDRESS when using proxy bypass because the port number is not extracted from the requested URI.
The following documentation updates have been made:
- In the Dialogic® Host Media Processing Software Release for 3.0WIN Release Guide, added Windows® XP SP3 to the bulleted list under operating system support in Section 2.2, “Basic Software Requirements” and removed Section 9.2, “Dialogic® Digital Station Interface Products” because these products have been discontinued and are no longer supported.
- Added a note regarding the Contact header field to Section 4.1.1. “Setting a SIP Outbound Proxy” in the Dialogic® Global Call IP Technology Guide.

HMP 4.1 for Linux SU 25 is now available for download.

Daniel LoPresti — Wed, 17 Feb 2010 14:35:04 GMT

Available at : http://www.dialogic.com/manuals/hmp41lin

Updates include:

Added Native H.264 Support.
Added 32-bit Compatibility Mode (available in Service Update 23).
Added Support for Four Octal-Span Boards (available in Service Update 23).
The following defect was resolved:
- IPY00081807 (Firmware) : Improper Dialogic® HMP depack of H.263 caused video quality issues.
In the Documentation Updates chapter:
- An new version of the Dialogic® Host Media Processing Software Release 4.1LIN Release Guide is now available on the documentation bookshelf. See the Revision
- History for details about updates.
- Corrected information about protocol groups in the Dialogic® System Configuration Guide. (IPY00082247)
- Updated the Dialogic® IP Media Library API Programming Guide and Library Reference for native H.264 support.
- Updated the Dialogic® Multimedia API Programming Guide and Library Reference for native H.264 support.

SR 6.0 PCI for Windows SU 243 (XP/2003/2000/Vista)

Daniel LoPresti — Tue, 16 Feb 2010 16:25:55 GMT

Available for download at :

http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/win-pci/6.0-su-243.htm

The following issues have been resolved:

IPY00081518 (DM3) : DIVERSION_IE and DIVERSION_VALIDATION_IE are not received when calling the gc_GetSigInfo() after receiving GCEV_OFFERED and GCEV_PROCEEDING events.
IPY00081776 (DM3 Voice) : An exception occurs when using the dx_reciottdata( ) function with CreateFile() for opening the file and UIO on a DTMF terminated recording.
IPY00082084 (Springware DTI) : The dt_close( ) function results in a blue screen
IPY00082087 (DM3 Voice) : A blue screen occurs when issuing an asynchronous call and exiting a thread. Fault points to dlgcmpd.sys.

Host Media Processing Software Release 3.0WIN Service update Build 265 Available

Daniel LoPresti — Mon, 21 Dec 2009 00:29:34 GMT

Service Update 265 is available at:

http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

The following issue was addressed:

IPY00081465 / Voice / Memory increases over time when issuing the dx_reciottdata( ) function with a GSM codec

System Release 6.1 CompactPCI for Windows Build 194 - Available

Daniel LoPresti — Mon, 21 Dec 2009 00:19:40 GMT

System Release 6.1 CompactPCI for Windows Build 194 is available for download:

http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/service-update-htm

In the Post Release Developments section, added support for Handling non-2xx Responses to T.38 Switch.
In the Documentation Updates section, added information about T.38 Fax Servers and IP Call Scenarios to the Dialogic® Global Call IP Technology Guide.

Resolved the following issue:

IPY00081853 - IP Media Session Control RTP : The Dialogic® IPT Board sporadically sends RTP with the destination MAC address set to all zeros (for example, 00.00.00.00.00.00).

Syntellect Launch the CT-ADE Forum

Martyn Davies — Mon, 07 Dec 2009 17:24:12 GMT

Customers that use CT-ADE together with Dialogic products might be interested to hear of a new online forum launched by Syntellect:

http://www.dialogic.com/den/forums/t/6458.aspx

Service Update 262 for HMP Release 3.0 for Windows Available

Daniel LoPresti — Mon, 30 Nov 2009 22:16:44 GMT

Available at http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

Updates for Service Update 262.

Added Intel Xeon X55xx Processor Support.
Added Support for Dynamic Selection of Outbound SIP Proxy.
Updated the APIC Timer and Dialogic® HMP text in Compatibility Notes
A new version of the Dialogic® Device Management API Library Reference is available on the documentation bookshelf.
A new version of the Dialogic® IP Media Library API Programming Guide and Library Reference is available on the documentation bookshelf.
A new version of the Dialogic® Multimedia API Programming Guide and Library Reference is available on the documentation bookshelf.

The following issues have been resolved:

IPY00054969 / Global Call IP (SIP) : A Call Transfer issue causes REFER to fail after receipt of an INVITE.
IPY00054970 / Global Call IP (SIP) : Dialogic® HMP software responds incorrectly upon receipt of a 488 message from the UAS when issuing a Session Timer reINVITE or UPDATE message. The reINVITE 488 message response causes the session to drop immediately instead of the Session Timer functionality dropping the session.
IPY00080918 / IP Media : The application does not wrap the user=phone inside the < > delimiters in the To Header.
IPY00080944 / Global Call IP (SIP) : Inbound calls are rejected due to maximum call legs allocated even though there is sufficient capacity on the node.
IPY00081061 / Global Call IP (SIP) : The SIP stack does not negotiate correctly when VAD is specified as DON’TCARE on the local side. VAD-specific coders in an incoming SDP are not accepted.
IPY00081096 / Voice : Voice device audio is not heard from the octal-span Dialogic® DNI board.
IPY00081132 / Global Call IP (SIP) : The SIP hold/retrieve call scenario using the gc_ReqModifyCall( ) and gc_AcceptModifyCall( ) functions does not perform as expected.
IPY00081142 / Global Call IP (SIP) : The Proxy Bypass feature is not working properly.
IPY00081159 / Conferencing (DCB) : The dcb_delconf( ) function fails without returning an error message.
IPY00081235 / Licensing / License activation fails when using ethernet ports. Any subsequent attempt to start services fails with an ''invalid host id '' error message.
IPY00081264 / Global Call IP (SIP) : UAS Session Timer programming does not survive the application’s reINVITE request.
IPY00081284 / Global Call IP (SIP) : Session Timer settings appear to be reset upon a reINVITE to the Dialogic® HMP software.

Natural Access R9.0 is released

Daniel LoPresti — Tue, 27 Oct 2009 16:49:49 GMT

NA R9.0 has been released and available for download.

http://www.dialogic.com/products/tdm_boards/system_release_software/download/natural-access-software.htm

Overview of the release:

Support latest updates for SSOL10 (up7), x86 Solaris 10 (up7), and RHEL 5 (up3) releases.
Added Win2k8 SP2 32-bit and 64-bit support as migration path for Win2k3 customers.
Add RHEL 5.3 32-bit support (compatibility mode had already supported).
Integrate USAI and NCCSIP within the Natural Access install package.
Discontinue support for EOL products : AG 4000/C, AG 4040/C, CG 6000/C, CG 6100C, CG 6500C, and QX 2000
Discontinue support for Win2k3 and RHEL 4.

R4/GC Video Training

Daniel LoPresti — Thu, 08 Oct 2009 18:33:29 GMT

There are some upcoming training events coming surrounding adding video to an R4/GC application.

Below is a synopsis. You can find more details and how to register at http://www.dialogic.com/training/SchoolOfVideo_HMP4_1.htm.

Synopsis: The Dialogic® School of Video - Dialogic® Host Media Processing Software Release 4.1 Training course provides a solid understanding of how to install, configure and begin developing video applications on Dialogic® Host Media Processing Software Release 4.1

HMP 3.1 Linux Service Update 227 Now Available.

Daniel LoPresti — Thu, 17 Sep 2009 02:56:17 GMT

HMP 3.1 Linux Service Update 227 Now Available at http://www.dialogic.com/products/ip_enabled/download/hmp31/default.htm

The following issues have been resolved:

IPY00080658 - Multimedia : A ghost image sometimes appears after stopping a video play and then starting another one.
IPY00080790 - Multimedia : A larger than expected time gap may occur between RTP packets sent during a multimedia play from memory or stream.

In the Documentation Updates chapter:

Updated a software download path in the Dialogic® Host Media Processing Software Release 3.1LIN Software Installation Guide.

HMP 3.0 Windows Service Update 256 is now available

Daniel LoPresti — Wed, 16 Sep 2009 18:58:32 GMT

HMP 3.0 Windows Service Update 256 is now available at:

http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

Updates for Service Update 256:

In the Post Release Developments chapter, added:

Retrieving SIP Inbound RFC 2833: the application has the ability to retrieve the RFC 2833 payload type value specified by a remote SIP user agent, using Global Call first party call control (1PCC).
Removed details from Support for NAT Traversal in SIP Media Session. The information was replaced by a reference to the Dialogic® IP Media Library API Programming Guide and Library Reference for information about using this feature.

The following issues have been resolved :

IPY00080010 - Global Call IP (SIP) : An inbound SIP BYE from a SNOM phone is rejected with a ''501 unimplemented'' message.
IPY00080011 - Global Call IP (SIP) : A GCEV_TASKFAIL event is returned on receipt of a LowBitRate HOLD reINVITE 200_OK
IPY00080308 - Global Call IP (SIP) : The gc_ModifyCall( ) function fails with SIP Session Timers due to a SIP reINVITE collision issue.
IPY00080396 - Configuration : The application cannot select the E1 line side CAS protocol in DCM.
IPY00080407 - Dialogic® HMP software : The apicdrvio timer driver is disabled in Dialogic® HMP software.
IPY00080468 - Global Call IP (SIP) : Dialogic® HMP software is unable to correctly register the application on a SIP Proxy
IPY00080640 - PSTN Call Control : Although a call connects, the switch does not send audio because the appropriate message is not sent when making
IPY00080693 - Global Call IP (SIP) : The application cannot add Session Description Protocol (SDP) to a SIP UPDATE message.
IPY00080694 - Dialogic® HMP software : The RvSdpLogFile.log file continues to grow on a per call basis using up disk space.
IPY00080772 - Global Call IP (SIP) : 183 messages cannot be PRACKed if they generate a GCEV_PROGRESSING event.
IPY00080800 - Global Call IP (SIP) : A duplicate “a=inactive” line occurs in an SDP message when a reINVITE is sent using the gc_ReqModifiyCall( ) function.
IPY00080860 - Fax : Fax device fails to respond to specific inbound Digital Command Signals (DCS)
sent by the remote-end.

System Release 6.0 PCI for Windows Service Update 239 Available

Daniel LoPresti — Tue, 01 Sep 2009 21:25:30 GMT

Download : http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/win-pci/6.0-su-239.htm

The following issue was resolved

IPY00080927 (PSTN Call Control) : Outbound dialing fails if multiple channels are used with fax devices allocated and opened.

HMP 3.0 Windows Service Update 255 is now available

Daniel LoPresti — Tue, 01 Sep 2009 16:27:09 GMT

HMP3.0 SU255 is available at http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm Updates for Service Update 255 include

In the Post Release Developments chapter, added:

Runtime Support for Edge Selection in Digit Reporting
Support for GSM Coder
Additional Operating System Support

The Following Issues Have been resolved :

IPY00080124 (Fax) : When the application receives more than 100 pages of fax, the page number restarts from zero (0)
IPY00080125 (Fax) : A race condition in T.38 fax caused send and receive errors.

In the Documentation Updates chapter:

Added additional operating support to the Dialogic® Host Media Processing Software Release for 3.0WIN Release Guide
Removed an incorrect note from Section 9.2, “Input Volume Automatic Gain Control” in the Dialogic® Audio Conferencing API Programming Guide.
Replaced a paragraph in Section 4.9.6, “Retrieving SIP Message Header Fields” in the Dialogic® Global Call IP Technology Guide. (IPY00080750)
Updated text in Table 6, “Voice Encoding Methods” of the Dialogic® Voice API Programming Guide to show correct GSM support.
Corrected the spelling of a field value in the Dialogic® Voice API Library Reference. (IPY00080715)
Replaced contents of Table 8, “GSM Voice Coder Support Fields” in the Dialogic® Voice API Library Reference.

SR6.1 Win Intel Service Update Build 191 Now Available

Daniel LoPresti — Mon, 03 Aug 2009 15:58:36 GMT

Service Update 191 for SR6.1 Win Intel has been released.

It is available at : http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/win-cpci/6.1-su-191.htm

Resolved issues include:

IPY00080516 -- Global Call IP (SIP) : After calling the gc_AnswerCall( ) function, the application receives a GCEV_TASKFAIL event and IPT channels are lost.
IPY00080340 -- Global Call IP (SIP) : The application now has the ability to add/append the Reason headers on outgoing BYE and CANCEL requests
IPY00080252 -- Voice : Voice Media intensive (plays/records) caused the play and record functions to fail. TDX_ERROR events with reason 0x80000 (system error) were observed.

HMP3.1 Linux Service Update 226 Now Available.

Daniel LoPresti — Wed, 08 Jul 2009 17:41:24 GMT

Service update 226 for HMP 3.1 Linux is now available for download at :

http://www.dialogic.com/products/ip_enabled/download/hmp31/default.htm

The following issues have been resolved in Service Update 226:

IPY00080471 -- 3G-324M : Firmware is removing one digit for E71 if the same digit is pressed in quick succession.
IPY00080364 -- 3G-324M : The firmware crashes with the error “Audio Stack Buf Pattern does not match mem corruption”
IPY00079897 -- 3G-324M : The Gateway application stops receiving UII digits after detecting digits when using an HTC hand phone.
IPY00079787 -- 3G-324M : The second call to m3g_Close( ) on a 3G-324M device fails.
IPY00079742 -- 3G-324M : When acting as H.245 MASTER, the platform uses a rejection cause indicating unsuitable reverse parameters when receiving a bidirectional video OLC (without reverse Parameters of nullData).
IPY00079734 -- 3G-324M : Firmware crashes while parsing remote terminal alternate capability.
IPY00080622 -- Conferencing : (DCB) The conferencing application crashes during load testing.
IPY00079768 -- DTMF : DTMF digit collection fails when using a Dialogic® DNI board.
IPY00079931 -- Fax : Inbound faxes are missing detection of pages and TCF signals.
IPY00079435 -- Fax : A high percentage of inbound faxes are received as blank or partly cut-off.
IPY00079346 -- Fax : After calling the fx_stopch( ) function at phase C of the fax receive side, there is no TFX_FAXERROR event reported nor is the state of fax channel IDLE.
IPY00079344 -- Fax : Dialogic® HMP software stores received faxes with a nonmetric resolution calibration.
IPY00080324 -- IP Media : Dialogic® HMP software fails to send RTP audio in a hairpinned NbUP to IP connection.
IPY00080130 -- IP Media : Dialogic® HMP software may stop processing packets when the incoming packets have UDP errors
IPY00079902 -- IP Media : Recordings contain distorted voice when incoming RTP packets contain a header extension.
IPY00079375 -- IP Media : Updated RTCP Parser to add JB High Watermark and JB Low Watermark fields.
IPY00080556 -- MSML : Dialogic® HMP software does not send all audio and video RTP packets.
IPY00080564 -- Multimedia : An MMEV_PLAY event is never received when playing a corrupt video file.
IPY00080336 -- Multimedia : A ghost image sometimes appears after stopping a video play and then starting another one.
IPY00080297 -- Multimedia : Added EOD event to multimedia streaming API.
IPY00080129 -- Multimedia : Dialogic® HMP software sometimes closes an application’s file descriptor during a multimedia stream or memory record.
IPY00079981 -- Multimedia : Video recordings generated by a multimedia stream or memory record are sometimes corrupted.
IPY00079929 -- OA&M : The CLI service fails to start when IPv6 is disabled.
IPY00079866 -- PSTN : Call Control No response is sent back to the application upon receipt of a user-to-user service 1 or 2 request.
IPY00079825 -- PSTN : Call Control When receiving an IAM with the continuity check indicator set to spare (illegal value), the application handles it as if a ''continuity check required'' indicator was received.
IPY00080570 -- Voice : Dialogic® HMP software crashes when a license without RTP is used, e.g., a voice only license.

SR 6.1 for Linux Intel SU - Build 315 has been released

Daniel LoPresti — Wed, 24 Jun 2009 21:29:20 GMT

SR 6.1 for Linux Intel SU - Build 315 has been released and available at:

http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/linux/6.1-su-315.htm

Address in Service Update 315.

IPY00079716 -- Global Call IP (SIP) : Incoming calls on an IPT board are rejected with a GCEV_TASKFAIL (IPERR_INVALID_PHONE_NUMBER) event.
IPY00079691 -- Global Call IP (SIP) : IPT responds to a reINVITE but loses RFC2833 indication on 200_OK.
IPY00079668 -- Global Call IP (SIP) : On a reINVITE on an IPT board, the IP_CAPABILITY structure reported G729A instead of G729AB.
IPY00079651 -- Global Call IP (SIP) : The gc_AcceptModifyCall( ) function fails with IPERR_BAD_PARAM.
IPY00079648 -- Global Call IP (SIP) : On a reINVITE on an IPT board, the IP_CAPABILITY structure reported at GCEV_REQ_MODIFYCALL has an incorrect ''audio.frames_per_packet'' field value when using a low bit rate codec (G729A/AB/G723)
IPY00079108 -- Global Call IP (SIP) : IPPARM_OFFERED_FASTSTART_CODER/GCSET_CHAN_CAPABILITY reporting for SIP G723.1 is always chosen at the default bit rate of 6.3k if remote side does not specify the bit rate.
IPY00074292 -- PBX Call Control : The application receives TDX_UNKNOWN and TDX_ERROR messages, eventually causing RNA on all ports.
IPY00080244 -- PSTN Call Control : A memory leak occurs while receiving H.323 calls with a Global Call-based application.
IPY00079866 -- PSTN Call Control : No response is sent back to the application upon receipt of a user-to-user service 1 or 2 request.
IPY00079825 -- PSTN Call Control : When receiving an IAM with the continuity check indicator set to spare (illegal value), the application handles it as if a ''continuity check required'' indicator was received.
IPY00080252 -- Voice : Voice Media intensive (plays/records) caused the play and record functions to fail. TDX_ERROR events with reason 0x80000 (system error) were observed.
IPY00080145 -- Voice : The voice channel remains in a PLAYING state after the dx_playiottdata( ) function returns a failure

(-1) when called asynchronous mode.

SR6.0 Win PCI Intel SU - Build 235

Daniel LoPresti — Wed, 24 Jun 2009 21:14:54 GMT

SR6.0 Win PCI Intel SU - Build 235 has been released at http://www.dialogic.com/products/tdm_boards/system_release_software/download/dialogic/win-pci/6.0-su-235.htm

Issues addressed in Service Update 235 are:

IPY00079716 -- Global Call IP (SIP) : Incoming calls are rejected with a GCEV_TASKFAIL (IPERR_INVALID_PHONE_NUMBER) event.
IPY00079691 -- Global Call IP (SIP) : The application responds to a reINVITE but loses RFC2833 indication on 200_OK.
IPY00079668 -- Global Call IP (SIP) : On a reINVITE, the IP_CAPABILITY structure reported G729A instead of G729AB.
IPY00079651 -- Global Call IP (SIP) : The gc_AcceptModifyCall( ) function fails with IPERR_BAD_PARAM.
IPY00079648 -- Global Call IP (SIP) : On a reINVITE, the IP_CAPABILITY structure reported at GCEV_REQ_MODIFYCALL has an incorrect ''audio.frames_per_packet'' field value when using a low bit rate codec (G729A/AB/G723).
IPY00079393 -- Global Call IP (SIP) : The SIP Allow header is omitted in response messages to inbound calls.
IPY00079365 -- Global Call IP (SIP) : IP host channel locks when it fails to connect to remote media address.
IPY00079108 -- Global Call IP (SIP) : IPPARM_OFFERED_FASTSTART_CODER/GCSET_CHAN_CAPABILITY reporting for SIP G723.1 is always chosen at the default bit rate of 6.3k if remote side does not specify the bit rate.
IPY00080244 -- PSTN Call Control : A memory leak occurs while receiving H.323 calls with a Global Call-based application.
IPY00080252 -- Voice Media : intensive (plays/records) caused the play and record functions to fail. TDX_ERROR events with
reason 0x80000 (system error) were observed.
IPY00080145 -- Voice : The voice channel remains in a PLAYING state after the dx_playiottdata( ) function returns a failure (-1) when called asynchronous mode.

Service Update 245 for HMP 3.0 for Windows Available

Daniel LoPresti — Fri, 20 Mar 2009 13:13:32 GMT

Services update is available at http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

Updates for Service Update 245.

The following issues have been resolved

IPY00079655 / Device Management / RFC2833 digits are not resent when native hairpinned using the dev_PortConnect( ) function.
IPY00079601/ Global Call IP (SIP) / No response is returned when an INVITE with a parse error is received.

In the Documentation Updates chapter:

• Added a note to the gc_RejectModifyCall( ) function reference page in the Dialogic® Global all IP Technology Guide. (IPY00037226)

Service Update 55 for Dialogic® Multimedia Software for AdvancedTCA Release 1.1 is Available

Daniel LoPresti — Mon, 16 Mar 2009 15:37:48 GMT

Service Update 55 for Dialogic® Multimedia Software for AdvancedTCA Release 1.1 is Available at:

http://www.dialogic.com/products/ip_enabled/download/multimedia.htm

In the Post-Release Developments chapter:

Added Using Multiple Ethernet Interfaces on RTM or Fabric to Media Gateway.

The following issues have been addressed:

IPY00045484 - 3G-324M : Only AL3 unidirectional is supported by H324M layer. A change was made in this Service Update to communicate the lack of bi-directional video OLC support to the remote 3G peer endpoint. Now, the application automatically responds with an H.245 OLCReject upon receiving a bi-directional video OLC request
IPY00045089 - 3G-324M : An incompatibility with a 3G-324m service endpoint causes missing DTMFs or no video.
IPY00044834 - 3G-324M : The m3g_StartTrace( ) function appears to cause a firmware crash.
IPY00044824 - 3G-324M : The m3g_OpenLC( ) function returns an M3GEV_OPEN_LC_FAIL event with the error M3G_E_ERR_PROTOCOL when using Motorola handsets with WNSRP enabled.
IPY00043816 - 3G-324M : m3g_StopH245( ) fails when the application isn't able to close the LC before calling the function.
IPY00078827 - CSP : During Dialogic® HMP load testing, the 67th CSP channel fails ec_stream callback.
IPY00079254 - Fax : A sporadic failure occurs with the Dialogic® HMP software.
IPY00079177 - Fax : The fax port does not receive T.38 messages from the remote end.
IPY00079123 - Fax : The application receives a TFX_FAXRECV message,but the TIF file contains a ''black'' image.
IPY00078606 - Fax : A random issue occurs when using the fx_stopch( )function where all the fax channels cannot be used.
IPY00045006 - Fax : An exception in the fax component causes resources to remain stuck in a non-idle state.
IPY00044978 - Fax : The Fax resource remains stuck in the rcvfax state. fax Resolved IPY00044750 55 Fax No TFX_FAXERROR event is received after calling the fx_stopch( ) function.
IPY00044620 - Fax : The Fax resource remains stuck in the STOP state.
IPY00045156 - Firmware : Incorrect timestamps are displayed in the m3g firmware traces.
IPY00035816 - Firmware : The IPMI and DS1 adaptors display error messages indicating that RTM FRU could not be read even though RTM is not plugged in.
IPY00045260 - IP Media : RFC2833 events are not separated from ipm_SendDigit( ) DTMFs.
IPY00042959 - IP Media : Delays occur when messages are processed simultaneously across multiple channels.
IPY00044685 - Multimedia - When hmp3gp (version 2.4.0.44) is generating files created by old multimedia firmware (version 7 video), it results in files with blank video.

Added the following Known (Permanent) Issue:

IPY00038755 - Firmware : Playback of recorded RFC2833 digits could result in slightly poorer then acceptable performance of 2 in 1000 16 digit strings being improperly detected. Failures typically show multiple digits detected for a single digit sent.

In the Documentation Updates chapter:

Added update to Dialogic® Standard Runtime Library API Library Reference for sr_getfdcnt( ) and sr_getfdinfo( ) functions (IPY00045054).
Added that a new document named Dialogic® Global Call API Demo Guide is now available on the documentation bookshelf.
Added that a new document named Dialogic® Multimedia Demo Guide is now available on the documentation bookshelf.

Service Update 241 now available for Dialogic HMP 3.0WIN Release

Daniel LoPresti — Fri, 13 Mar 2009 18:17:22 GMT

Available at http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

Updates for Service Update 241.

Added Support for RFC3311 UPDATE Message .

Resolved Issues

IPY00079396 – Conferencing- After running for some time, the application thread hangs after adding one party to a
conference using the ms_addtoconf( ) function.

IPY00079346 – Fax- After calling the fx_stopch( ) function at phase C of the fax receive side, there is no TFX_FAXERROR event report nor is the state of fax channel IDLE.

IPY00079344 – Fax- Dialogic® HMP software stores received faxes with a non-metric resolution calibration.

IPY00079530 -- Global Call IP (SIP) -The application is unable to place a call on hold and then retrieve it when using G.723.

IPY00079518 -- Global Call IP (SIP)- After receiving the GCEV_TASKFAIL event, the gc_ResetLineDev( ) function does not return the GCEV_RESETLINEDEV event.

IPY00079509 -- Global Call IP (SIP) -The Min-SE header is present in the outgoing INVITE even though session timers on the channel are disabled.

IPY00079483 -- Global Call IP (SIP) -Cannot initiate sendOnly or recvOnly calls using parameter IP_CAP_DIR_LCLSENDONLY or IP_CAP_DIR_LCLRECVONLY.

IPY00079466 -- Global Call IP (SIP)- The supported 'replaces' header has a [space] before carriage return line feed
(CRLF) causing an ingress call to fail.

IPY00079393 -- Global Call IP (SIP)- The SIP Allow header is omitted in response messages to inbound calls.

IPY00079374 -- Global Call IP (SIP)- Dialogic® HMP software does not obtain the origination point in multi-step diversions.

Documentation Updates

A new version of the Dialogic® Fax Software Reference is now available on the

Service Update 221 available for Host Media Processing Software Release 3.1LIN

Daniel LoPresti — Fri, 13 Mar 2009 17:39:35 GMT

Available at http://www.dialogic.com/products/ip_enabled/download/hmp31/default.htm

Updated for Service Update 221.

Added Support for Enhanced RTCP Reports
Added Support for Streaming H.263 Baseline Profile Using RFC 2429 Packetization
Added AMR-NB and G.711 Audio Over Nb UP
Added Support for Red Hat Enterprise Linux Release 5.0 Update 2

The following issues have been resolved:

IPY00042207 - Documentation Updates were made to Sections 9.1.1 and 9.1.2 of the Dialogic® System Configuration Guide available on the documentation bookshelf.
IPY00043498 - Documentation Updates were made to Section 9.1.2 of the Dialogic® System Configuration Guide available on the documentation bookshelf.
IPY00044586 - Documentation Updates were made to the Dialogic® IP Media API Programming Guide and Library Reference available on the documentation bookshelf.
IPY00044901 - Fax - Fax failures occur intermittently with certain fax machines.
IPY00044997 - Documentation Updates were made to the Dialogic® IP Media API Programming Guide and Library Reference available on the documentation bookshelf.
IPY00078397 - An application may crash with the following message: DlgcHost_Utility:SystemException.
IPY00078438 - Installation - Dialogic® boards will not download due to the following error: SUT-857 kernel: supp_process_receive: maxbind = 100.
IPY00078440 - Installation - A continuous Query ipmsLicenseFileSelected and ipmsLicenseExpirationDate in the Dialogic® HMP software causes snmpwalk to hang.
IPY00078474 - Voice - The application does not receive a TDX_RECORD event after the dx_reciottdata( ) function is issued followed by the dx_stopch( ) function on single voice channel.
IPY00078791 - IP Media - After a Sender becomes a Receiver in the same IP Media session, an embedded RTCP Sender Report may be generated instead of an RTCP Receiver report.
IPY00078792 - IP Media - An RTCP Receiver Report is not generated periodically on an idle IP Media session.
IPY00078793 - IP Media - RTCP Receiver Reports may not be generated after a sender stops sending data.
IPY00078800 - Documentation Updates were made to the Dialogic® DeviceManagement API Library Reference available on the documentation bookshelf.
IPY00079023 - IP Media - A wrong return results when using the ipm_GetSessionInfo( ) function to get RTCP and QoS stats
IPY00079132 - Voice - The dx_getdig( ) function fails after a conference member is muted.
IPY00079506 - The dlstart command intermittently fails during media startup.

Documentation Updates:

Update to the

Dialogic® Host Media Processing Software Release 3.1LIN ReleaseGuide to show support for Red Hat Enterprise Linux Release 5.0 Update 2.
Added that a new version of Dialogic® Host Media Processing Software Release3.1LIN Software Installation Guide is now available on the documentation bookshelf.
Added that a new version of Dialogic® 3G-324M API Programming Guide and Library Reference is now available on the documentation bookshelf.
Added that a new version of Dialogic® Device Management API Library Reference is now available on the documentation bookshelf.
Added that a new version of Dialogic® Global Call E1/T1 CAS/R2 Technology Guide is now available on the documentation bookshelf.
Added that a new version of Dialogic® Global Call ISDN Technology Guide is now available on the documentation bookshelf.
Added that a new version of Dialogic® Global Call SS7 Technology Guide is now available on the documentation bookshelf.
Added that a new version of Dialogic® IP Media Library API Programming Guide and Library Reference is now available on the documentation bookshelf.

Service Update 188 for System Release 6.1 CompactPCI for Windows® now available

Daniel LoPresti — Fri, 13 Mar 2009 16:57:44 GMT

Service Update 188 available at : http://www.dialogic.com/products/tdm_boards/system_release_software/System_Release_61_Win.htm

Updates include:

In the Post-Release Developments section, added Media LAN Disconnection Alarm Notification for Dialogic® DM/IP Boards.
In the Release Issues section, added the following resolved problems:
- IPY00079393 - The SIP Allow header was missing in some
  responses to inbound calls.
- IPY00079477 - When using the NI2 protocol with NFAS configuration, the system couldn’t make outbound calls. Also, when the switch sent a RESTART message to the Dialogic® Board, it returned a RESTART ACKNOWLEDGE with a different interface ID than the interface ID in the RESTART message.
In the Documentation Updates section, added documentation updates to the following documents because of a new feature in the Service Update: Dialogic® Global Call IP Technology Guide, Dialogic® IP Media Library API Programming Guide, and Dialogic® IP Media Library API Library Reference

HMP - Currently Available Service Updates

Martyn Davies — Mon, 02 Feb 2009 13:37:33 GMT

Linux: SU 210: click here

Windows: SU 237: click here

SR6.1 cPCI Windows SU Build 180 now available

Daniel LoPresti — Mon, 08 Dec 2008 17:42:53 GMT

Service Update Build 180 is available for SR6.1 cPCI Windows. It can be downloaded from :

http://www.dialogic.com/support/helpweb/dxall/serviceupdate.htm

• Added information about Media Load 10F for DM/V4800BC Media Board under New Media Loads for Dialogic® DM/V2400A-cPCI and DM/V4800BC Media Boards.
• Added Support for SFTP in Dialogic® Global Call SS7 Call Control Library.

HMP 3.0 SU228 for Windows Now Available

Daniel LoPresti — Mon, 17 Nov 2008 19:40:41 GMT

Service Update 228 for HMP 3.0 for Windows is now available at:

http://www.dialogic.com/products/ip_enabled/download/hmp30/default.htm

The following issues have been resolved Defects

IPY00078334 : (Global Call IP-SIP) - When an ingress call that reaches alerting is disconnected by the originator, Dialogic® HMP sends an SDP in the CANCEL 200OK message
IPY00078742 : (Global Call IP-SIP) - The application cannot set a 183 response in gc_AcceptCall( ) on a per call basis.
IPY00078606: (Fax) When the fax channel begins to receive, the application randomly stops the channel, and all of the fax channels hang up.
IPY00078827: (CSP) During Dialogic® HMP load testing, the 67th CSP channel fails ec_stream callback.