can't remove recorded file with MSCML <managecontent>

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gl_china Posted: 03-11-2010 10:17 PM

Hi experts,

I am using Dialogic IP Media Server now. Every thim when I finished recording, a recorded file saved in disk with root:root. But when I send <managecontent> to delete the recored file, I got below error response:

<?xml version="1.0"?>
<MediaServerControl version="1.0">
 <response request="managecontent" id="1268123345460948" code="500" text="Bad Request" reason=" Delete not permitted.">
 </response>
</MediaServerControl>

if I manually chanage the recorded file's ownship to snow:snow, then this file can be deleted sucessfully.

 

My question is:

- Why the recorded file's ownship is always root:root?

- How can I do to let <managecontent> or <record> works properly?

 

Thanks!

gl_china

 

 

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We don't have a forum for the IPMS so please contact your support channel and they will be able to help you if you have a support contract.

Contact details here: http://www.dialogic.com/support/

 

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Thanks. I will try this link...Smile

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I would share the solution here:

can't delete record file, because the IPMS is started with root manually. so the IPMS create the record file with root:root, but try to delete it with snow user.

 

IPMS can't start up if you changed host IP. as it cached some socket info in /tmp. so I ever started it manually with root user each time. solution is to clean up /tmp, then reset the IPMS from WebUI.

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Thanks for posting the solution :-)

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