| Events | Date | Type |
Deliver on the Video Promise of NG9-1-1
Webinar The rollout of NG9-1-1 provides for enhanced capabilities including the delivery of live video from remote locations. This free webinar explains how to:
- Improve coordination by delivering live streams of incidents as they happen
- Connect multiple parties to a video conference using standard mobile devices
- Enable video calling for the deaf
- Deliver video instructions for life saving interventions in the field
Please join Neil Weldon while he explores how Dialogic media and signaling solutions support the needs of NG9-1-1 today and provide a smooth migration for the rollout of new NG9-1-1 services in the future.  | 5/22/2012 | Webinar |
Best Practices Webinar: Implementing Enterprise Fax over IP
 Organizations migrating to a Fax over IP (FoIP) solution today understand the cost and productivity-related benefits of implementing IP fax. However, many still lack a full understanding of the different FoIP transport methods and the options associated with it.
Join us for this informative webinar and learn:
- Considerations between T.38 and G.711 for sending faxes over an IP network
- Considerations before choosing a SIP Trunk Provider
- How to identify cost saving strategies when migrating to FoIP
- How two enterprises have transitioned to FoIP
Led by two of the top FoIP experts from Biscom and Dialogic, this webinar will look at the different fax transport methods and what is necessary to provide a sufficient level of network performance to support reliable operation. We’ll end with two real world customers that saw immediate improvements in productivity, operational efficiencies and cost reductions by switching to FoIP.  | 3/14/2012 | Webinar |
Give Your Business Application a Voice with Glorsoft Velocity
Listen to this informative webinar featuring Velocity by Glorsoft
Originally recorded Thursday, December 1, 2011
Communication convergence comes in many forms. Applied to business processes and applications, it can quickly yield new productivity gains, streamline existing processes to improve customer service, and enable rapid response to changing markets and demands.
Dialogic is pleased to showcase the benefits of Velocity™, a rapid application development toolkit from Glorsoft that enables Microsoft .NET developers to create feature-rich telephony applications incorporating the latest in IP-based speech technologies.
In this webinar, you will learn about:
• How easy it is for .NET developers to voice enable applications
• Automating business processes using IVR and speech technology
• Real world examples of voice solutions created by .NET developers
Listen to the archive.
If you have issues accessing webinar archive use this URL: https://www.livemeeting.com/cc/copperconferencing/view. Enter recording ID: aJ8D6S8 Key: WzQK5'M  | 12/1/2011 | Webinar |
iPhones and Androids and IVRs: Customer Self-Service in the Smart Phone Age
Webinar with Ovum and TMC
Interactive Voice Response and Voice Portals have long been the mainstay customer self-service solutions used to front-end and off-load contact center agents. As more and more people trade-up to smart phones, what is the impact on these traditional customer self-service solutions? Where does the lowly audio menu and touchtone interface fit into a communications continuum that now puts the broadband multimedia web in customer pockets? What are the new end user expectations for customer service and how can IVR solution providers enable their customers to meet them?
Listen to this webinar archive and learn about today’s consumer preferences for customer service based on recent surveys by market research firm OVUM, and the implications for innovating self-service solutions such as IVR.
Speakers:
Daniel Hong, Lead Analyst, Customer Interaction, OVUM
Bud Walder, Solution Marketing Director, Dialogic  | 11/3/2011 | Webinar |
Free Webinar: Mobile Valued-Added Services: Revenue Growth through Service Innovation
Mobile Value Added Services are going through a significant level of growth, driven by the increasing penetration of smart phones, the opening of new markets and the delivery of better bandwidth availability. Supporting Service Providers in delivering these services requires both the technical capabilities and the ability to build meaningful partnerships.
Register now for this free webinar brought you by Dialogic and telecoms.com to gain an understanding of these and how innovation is changing the areas of the network, messaging, entertainment and mobile commerce. Understand how Dialogic can support the delivery of Mobile Value Added Services. Gain insights on how Pharos has built strategic partnerships with service providers to deliver new capabilities.
This webinar will address the following key points:
- What are the new revenue areas for Mobile VAS
- What are the drivers for the new Services
- How to build a platform for delivering across many Mobile VAS segments
- How to work with Service Providers to build partnerships
- How to position yourself for rapid evolution of services and capabilities.
Date: Wednesday 19th October 2011
Time variations: 11am London, 12pm South Africa, 2pm United Arab Emirates
Unable to attend this date/time? All registered attendees will receive a unique link which will allow them to view the webinar content after the event has taken place
| 10/19/2011 | Webinar |
Dialogic Webinar with Connected Planet
September 22, 2011 at 11:00am Eastern / 8:00am Pacific / 4:00pm London Monetizing Mobile Video: A Carrier's Perspective
Learning how to measure the quality -- and assure delivery -- of video content as it travels across the network is the key to making money in mobile video. In this educational webinar, learn the network strategies necessary to increase your mobile video revenues.
There is no debate that mobile video is quickly becoming a huge phenomenon. Mobile video consumption is skyrocketing as viewers access entertainment, information and communication services using their mobile devices.
The business models around mobile video, however, are less clear. While traffic is skyrocketing, the revenues associated with mobile videos are growing modestly. Carriers are facing a key strategic challenge as they try to find new ways to make money from this video traffic.
Carriers are adopting a variety of methods for monetizing mobile video: Special subscription plans for video users, feature packages that may bundle video with other emerging applications, pay-per-view charging. The outcome of this will certainly be some sort of "tiered pricing" scheme, where consumers who are heavy users of mobile video will pay higher fees for their usage of network resources.
However, consumers that are paying higher prices to enjoy video content will also have higher expectations for the quality at which this video is delivered. And carriers today do not have adequate solutions at their disposal to guarantee (or even validate) a user's quality of experience for video content.
The ability to measure video quality, and track the quality of a specific piece of video content as it moves through the network, will be a key component of the monetization strategy for many carriers. In this seminar, we will discuss some strategies for validating mobile video quality, and some of the ways that carriers can use this information to increase their revenues from video traffic.
Key Audience Takeaways:
- Most of today's methods for measuring video quality rely exclusively on measuring network conditions; this is a highly inaccurate and unreliable way of determining what the viewer actually sees.
- Operators today need a way of analyzing perceptual video quality of a specific piece of video content -- determining what the viewer actually sees. This requires analysis of the video stream itself.
- A mobile operator can use video quality as a source of differentiation and monetization -- once an operator can validate the perceptual quality for a specific piece of video content, the operator can increase revenue through offers such as tiered services, subscriptions, or pay-per-view services.
| 9/22/2011 | Webinar |
Communication Enabling the Cloud for Service Providers and Enterprises
Abstract:
Cloud deployments show the blurring of Enterprise and Service Provider as their requirements overlap in many ways. This makes it easier for both Service Providers and Enterprise looking to deliver new Communications enabled Cloud services. In this Webinar we will look at the solutions, motivations and needs of the different players and how Dialogic can support you in the development and deployments of cloud based services.
Agenda:
- Benefits and requirements in enabling a Cloud Solution
- Defining the role and motivation of the Cloud ecosystem
- Review of Dialogic Customer Deployments in the Cloud
- Enabling the Cloud with Dialogic Technology
- Summary
Date and Time:
The webinar took place on Tuseday August 30 at 10:00 CET.
Who Should Attend?
Enterprises, Service Providers, ISVs, VARs and OEMs looking to deliver Cloud services which need media or signalling capabilities.
Dialogic Presenter:
Neil Weldon is the Director of Technology in Dialogic. Neil has been with Dialogic 18 years during much of which he has worked in engineering product development holding the position of Director of Engineering prior to becoming Director of Technology. In his current role Neil is responsible for helping position Dialogic’s direction and strategy for future growth, supporting the Marketing efforts for these plans and helping communicate the vision both internally and externally.
Neil’s current areas of interest include the delivery of Value Added Services through Cloud environments, the integration of Media and Signaling into Web 2.0 environments, SIP trunking, and Mobile Broadband technologies, currently centered on Video and HD Audio technologies.
Neil has a B.A (mod) degree in Computer Science from Trinity College Dublin. | 8/30/2011 | Webinar |
Joint webinar with Digium - Building Video Conferencing Solutions with Asterisk®
Advances in technology and the widespread availability of IP network connectivity are fueling tremendous growth in video conferencing. Also stimulating the growth are changes in the business environment including a more geographically dispersed workforce, increases in the use of home offices and business travel in general. The consumerization and access to video conferencing via webcam enabled instant messengers and smart phones are elevating the general awareness and comfort with video communications as never before.
In the past, multipoint video conferencing technology was expensive and relied on complicated proprietary platforms which helped to keep adoption rates low. But as demand and interest in video conferencing grows, new approaches that leverage open source software and standard hardware platforms are breaking through these barriers.
In the same way that Asterisk has had a huge impact on the enterprise voice market, cost-effective video conferencing can be built on Asterisk using advanced video capabilities of the DiaStar® Server solution.
This webinar, suitable for either technical or business audiences, will cover the following:
- An overview of Asterisk
- The Video Conferencing market
- How to create a fully featured video conferencing solution controlled from the Asterisk dialplan
- Video endpoint support for desktop and PC-based clients • iPhone, Android and iPad mobile video clients
- Multiparty display
- Adding high-definition audio to your video conference
Presenters:
- Steve Sokol – Marketing Director for Asterisk at Digium
- Antony Martin – Director of Open Source Engineering, Dialogic Corporation
Register here. | 7/20/2011 | Webinar |
Making VoIP Secure and Efficient Across Enterprise and Service Provider Networks - FREE Webinar - French Speaking Audience
Today a wide range of hybrid networks is emerging that require interoperability of IP-based and circuit-switched network components. This may result in complex network interconnections at the network edge.
This webinar will begin with an overview of the changing network edge and show how media gateways are evolving and incorporating session border control (SBC) functions. A new generation of SBCs and Border Elements that integrate signaling, transcoding and security functions can be used to reduce cost, introduce network flexibility and enable new communication capabilities for voice and other media. The webinar will then examine key use cases for Dialogic's BorderNet product family and how they can support any-to-any network connectivity and address emerging security requirements.
By attending this webinar, you will learn:
- How Enterprise and Service Provider networks are evolving and connecting to support VoIP
- Why Media Gateways are evolving to support hybrid and pure-IP networks in the same product
- How Media Gateways, Border Elements and Session Border Controllers can share duties to reduce overall network costs
- How new IP communication scenarios are enabled between Enterprises and Service Providers
- How to reduce CAPEX and OPEX costs when implementing a hybrid network transition strategy
To attend this webinar send an email to Stephane.Bilhaut@dialogic.com
This webinar will be held in FRENCH. | 7/5/2011 | Webinar |
Advancing Voice Solutions with HD Multimedia
Listen to the Webinar Recording Today at https://www302.livemeeting.com/cc/8002304208/view?id=87D33G-2
The interest and demand for HD Video and HD Voice is swirling around and through communication networks, endpoints and solutions of all types. Whether your current voice solution is enterprise or consumer focused, on-premise or hosted, or moving up to the cloud; end user demand for a richer multimedia experience are likely to play a part in your plans to innovate and advance your messaging, IVR and conferencing solutions.
This webinar will give you a first-hand update on:
- Enabling HD Video and HD Audio in Mobile Value Added Services, Unified Communications, and Contact Center Solutions
- New OS Agnostic, Distributed Architectures for Building and Deploying Multimedia Solutions
- Expanded Development Options such as MsML for Creating New Solutions
- Multi-screen support including VGA and 720p HD Video
- Virtualization and taking solutions to the Cloud
Who Should Attend: Solution providers and application developers interested in learning about the latest enabling technology for building multimedia applications.
Presenters Girish Khavasi, Product Line Manager and Bud Walder, Director, Product Marketing - Enterprise | 6/23/2011 | Webinar |
Webinar: Techniques for Sorting through the Mobile Data Traffic Crunch
The recorded version of this free 30-minute webinar is now avaialble at
http://www.capacityconferences.com/conferences-webinars.asp
Log in and you will learn how to:
- Ensure a seamless network experience through effectively directing voice and data on your multiple network layers
- Reduce your network traffic management cost by 50% through accurate self-optimising solutions
- Maximize utilisation of bandwidth at the air interface through better dimensioning of smartphone interaction with your network
- Generate 50x more capacity on your current networks through enabling an end-to-end view (on the radio, core and backhaul) of your network at critical touch points
Join industry experts Jay Jayasimha, CTO, Dialogic and Jim Machi, Senior Marketing VP, Dialogic for this in-depth presentation on best practices for optimizing data traffic.
For further information, please contact Cristina Cocco at cristina.cocco@dialogic.com | 6/8/2011 | Webinar |
Webinar: Making VoIP Secure, Efficient and Seamless Across Enterprise and Service Provider Networks
Today's Voice over IP networks are gradually superseding circuit-switched networks in addressing the communication needs of Enterprises and Service Providers. And as this is happening, a wide range of hybrid networks are also emerging that require interoperability of IP-based and circuit-switched network components. This may result in complex network interconnections at the network edge. The advent of all-IP communications creates a fresh set of needs in this environment.
This webinar will include an overview of the changing network edge and will show how media gateways are evolving and incorporating session border controller (SBC) functions. A new generation of SBCs and Border Elements that integrate signaling, transcoding and security functions can be used to reduce costs, introduce network flexibility and enable new communication capabilities for voice and other media. The webinar will then examine notable use cases for the Dialogic® BorderNetTM family of products and how they can support any-to-any network connectivity and address emerging security requirements.
By attending this webinar, you will be provided with information about:
- How Enterprise and Service Provider networks are evolving and connecting to support VoIP
- Why Media Gateways are evolving to support hybrid and pure-IP networks in the same product
- How Media Gateways, Border Elements and Session Border Controllers can share duties to reduce overall network costs
- How new IP communication scenarios are enabled between Enterprises and Service Providers
- How to reduce CAPEX and OPEX costs when implementing a hybrid network transition strategy
Who should attend?
- Enterprise management staff responsible for communication services
- Enterprise technical staff supporting VoIP networks
- Service provider network operations, product management and services marketing staff
- Telecommunications Equipment Manufacturers (TEMs) looking to enhance their product offerings
- Marketing and operations managers for Cloud-based service providers
| 3/29/2011 | Webinar |
Webinar: How & Why Companies are Switching to Fax over IP (FoIP)
Fax-over-IP, or FoIP, is seeing strong adoption in organizations today as it lowers communications costs, boosts employee productivity and reduces carbon footprint. By turning to FoIP, you can make the switch from using traditional phone lines to utilizing IP to send and receive faxed documents. But how are organizations making the leap to FoIP?
Led by two of the top Fax over IP (FoIP) experts from Biscom and Dialogic, this webinar will look at how FoIP server technology can help deliver rapid ROI. In addition, we will show you real world customers that saw immediate improvements in productivity, operational efficiencies and cost reductions by switching to FoIP.
Register
What Attendees will learn:
An overview of Fax over IP and how companies are switching to FoIP
IP faxing reliability and how FoIP reduces costs and improves efficiencies
How to implement FoIP and technical requirements to getting started
Implementing FoIP with virtualization and ‘fax in the cloud' services
How to overcome the challenges of migrating to FoIP
Who should attend:
Enterprise IT and Telecom Professionals
Business Managers
VoIP Engineers
Presented by:
John Lane, VP Customer Support at Biscom and Bud Walder, Enterprise Marketing Director at Dialogic | 3/9/2011 | Webinar |
Dialogic-Open Text Fax over IP webinar
Upgrade to Fax over IP with Open Text RightFax and Dialogic - a 30 minute webinar
Do more with your fax solution.
This is the right moment for to get more informed about Fax over IP (FoIP).
Join us and listen to the leaders in FoIP, Open Text and Dialogic during a quick 30 minute webinar. You will learn about the benefits that FoIP offers your organisation and how you can take advantage of the Dialogic Trade in Program that runs till 31 December 2010.
Join now and make a chance to earn an Apple iPad!
Please note that this webinar will be given in Dutch. | 12/2/2010 | Webinar |
Why FoIP? webinar How integrating fax in a VoIP network can save money
Fenestrae and Dialogic are inviting you to their Free Webinar: Why FoIP? - How integrating fax in a VoIP network can save money on September 30, 2010 at 3 PM (CET).
Receiving and transmitting of Faxes is still a fact in most companies, driven by issues such as increasing legal compliance, authentication and traceability, or even just the ease of use of a fax machine. In many enterprises, huge amounts of money are spent not only on the transmission costs incurred by sending and receiving faxes, but also on the purchase and deployment of often expensive Fax Server solutions in multiple locations.
Many IT departments faced with this requirement would like to find ways to reduce both the capital and operating expenditure involved in this, and to improve the flexibility and manageability of Fax by bringing it closer to the rest of the IT infrastructure.
Agenda:
•Introduction Fenestrae & Dialogic
•Fax market drivers and trends
◦Unified Communications
◦Virtualization
•What is Fax Over IP (FOIP)
•Deployment scenarios
•Customer Case
•Summary
•Q&A
Register Now | 9/30/2010 | Webinar |
Webinar: Finding Profit in Mobile Video Services
Video services on mobile networks can represent both a dream and a nightmare for network builders. The proliferation of video-enabled devices and bandwidth growth is creating high demand for mobile video services, but mobile video has been slowed by a number of factors including poor user experience (typically caused by poor network design or device capability), the perceived high costs of subscription services and a lack of truly compelling use cases and applications for real-time mobile video communications.
Another notable hurdle to the widespread adoption of mobile video is the business case for operator investment. A new approach to evaluating the return on investment for mobile video services is needed -- one that views mobile video infrastructure as an enabling layer for value-added services, and video enablement of the value-added services portfolio that are already generating revenue streams for communication service providers today.
Can operators make the most of their networks while whetting the appetites of their subscribers for more mobile video experiences? In this webinar, Yankee Group Vice President Brian Partridge and Dialogic Product Marketing Director Ken Osowski will provide market context around mobile video service segmentation and perspective on solving the technical challenges of delivering video services across different networks and devices, as well as explore the "video enablement layer" and its key components, and present Yankee Group's latest research on the topic as detailed in the upcoming "Yankee Group's Mobile Video Services Market Assessment" whitepaper. | 9/29/2010 | Webinar |