Unified Communications as a Service (UCaaS)

UCaaS offers unified communications and collaboration tools such as audio, web and video conferencing, voicemail, email, instant messaging, whiteboards and desktop sharing, which is accessed over an IP network (Cloud) from a third party service provider. Cloud Based Unified Communications is built upon a service provider’s global infrastructure of data centers connected to the Internet and provides on-demand scalability and built-in redundancy to ensure business continuity.

Products and Solutions

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References for the glossary can be viewed by clicking here.