Unified Communications (UC)

Unified Communication represents the integration of enterprise real-time communications services, including voice, video, instant messaging, extension mobility and single number reach, as well as collaboration services such as desktop sharing and white boards.

Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies.

References for the glossary can be viewed by clicking here.