Dialogic, the Network Fuel™ company, inspires the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connections, supercharge the impact of applications and amplify the capacity of congested networks. Forty-eight of the world’s top 50 mobile operators and nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations.
High performance networks and applications demand Network Fuel in the following areas:
1. Any to Any Networking
– We excel in seamlessly and efficiently connecting disparate networks and/or value-added services platforms based on a complex array of networks and network protocols such as TDM, IP, SIP and IMS. Dialogic technologies enable media-rich communications, including video, voice and data, to flow uninterrupted between Service Providers and Application Developers and their end-users while ensuring the lowest operating costs and most optimal customer experience.
2. Contact Center Transformation
– As contact centers transition from TDM to IP, from premise-based to cloud/hosted or from fragmented to centralized to decentralized, Dialogic technologies enable contact center operators to maximize their investment by integrating multi-modal media-rich communications in a secure and optimized fashion. Contact centers empowered by Dialogic technologies perform better and run more cost effectively.
3. Unified Communications for Service Providers
– Through unique partnerships with market leaders in Unified Communications, Dialogic is enabling Service Providers to better leverage their investments in network switching infrastructure and offer a broader array of value-added services including hosted IP-PBX via PC and mobile, video calling and more sophisticated Class 5 services over a more secure and cost-optimized network. This collaboration enables Service Providers to more effectively compete with traditional Enterprise telephony vendors while expanding customer share of wallet.
4. Application Enablement
– The company is a recognized leader in software-based solutions that enable Application Developers to rapidly develop and monetize a wide array of value-added services such as messaging, SMS, video calling, ringtones, lawful intercept and location-based services. Dialogic customers are able to continually offer innovative solutions and benefit from our extensive capabilities in mixing media-rich communications, transitioning to virtualized or cloud-based architectures and deploying highly available and scalable platforms or services. The Dialogic Solution Showcase features market-tested, revenue generating solutions for service providers and enterprises. Each solution is recognized for its innovative nature as well as its market-proven reliability, ease of deployment and scalability.
5. Network Congestion
– Why build more network when you can get more from your existing network. Dialogic knows that the explosion in video, voice and data communications has challenged network operators to balance the challenges of network expansion with business profitability. Dialogic solutions re-energize congested networks by optimizing network traffic and delivering capacity gains of up to 500% at a fraction of the cost of new network capacity. The company’s key technologies are network agnostic, successfully driving capacity gains over TDM, VoIP, 2G, 3G, 4G, LTE, satellite, microwave, copper and fiber transport.
Dialogic Services and Training
Our Services group offers world-class, expert support programs with a global reach. Customers can choose from a comprehensive array of contracts and support levels, and are able to call upon a seasoned team with a proven track record and unparalleled product knowledge. Extensive free online support is also available.
Experienced trainers present a wide variety of programs on Dialogic products. Customers can begin with free online training courses and progress to classroom instruction, webinars, and hands-on training at Dialogic sites, as well as request custom training.