Dialogic® D/120JCT-LS Combined Media Board

D/120JCT Boards

Field proven, high performance, 12 port media processing for analog networks; available in PCIe and PCI form factors

The Dialogic® D/120JCT-LS is an analog combined media PCI board that offers enhanced capabilities for developing multimedia communications applications such as Web-enabled call centers, unified messaging, and speech-enabled interactive media response (IMR) systems. This globally approved product offers functionality such as G.726 and GSM voice coders and the ability to support CSP, full duplex echo cancellation, and DSP-based fax (Softfax).
Product Highlights
System size Small-to-Medium Enterprise
Form factor PCI, PCIe
Resource bus H.100
CT Bus
SCbus with adapter
Ports 12
Operating systems
Linux
Windows 2000
Windows XP
Windows Server 2003
Network interface Onboard loopstart interface
Signaling

DTMF  MF

Key features
Supports DSP-based onboard fax and host-based speech recognition to maximize the number of boards in the system
Supports G.726 bit exact and GSM coders, letting developers implement unified messaging applications that meet VPIM standards
With a variety of international approvals, the board expands an application's ability to serve several global market segments at no extra cost
Supports continuous speech processing, a flexible speech processing technology, which when coupled with efficient drivers, off-loads critical real-time signal processing in speech-enabled applications to onboard DSPs
Support for Simple Network Management Protocol (SNMP) software, used for remote CT board diagnostics/management
Earth Recall capability provides support for switches in the UK in addition to complementing existing infrastructure
Full support of Japanese CID, including the ability to detect polarity reversals while online
Applications
Interactive media response
Web-enabled contact center
Unified messaging
Speech-enabled auto-attendant

Data Sheet

  • The Dialogic® D/120JCT-LS Media Board is a 12-port analog PCI or PCI Express board well-suited for developing advanced communications applications that require multimedia resources. This high performance, scalable product supports voice, fax, and software-based speech recognition processing in a single PCI or PCI Express slot, providing 12 analog telephone interface circuits for direct connection to analog loop start lines.

Application Notes

  • Dialogic® Continuous Speech Processing (CSP) is a feature available with select Dialogic® boards supporting high-performance, speech-enabled applications. CSP is also available with Dialogic® Host Media Processing (HMP) Software, enabling customers with board-based speech solutions to easily add VoIP to their product portfolio.
  • This application note describes Global Call and associated API usage and protocol configurations recommended for obtaining CPA results with Dialogic® products. A sample test application (sr6callp) is included for exercising CPA scenarios on HMP 2.0, Dialogic interface boards for HMP, and Dialogic boards with DM3 and Springware architectures.
  • This document provides architectural guidelines for migrating an existing application written for media boards with Dialogic® Springware Architecture to media products with Dialogic® DM3 architecture.
  • This application note discusses a way of using Dialogic® APIs in .NET applications that are written in managed high-level .NET programming languages, such as Visual Basic.NET or Visual C#.
  • This application note covers a broad range of topics on T1 telephony interfaces, including configuring Dialogic® boards for T1 and troubleshooting.
  • This document provides guidelines for migrating call control functions in existing applications using the Dialogic® NaturalAccessTM APIs for Dialogic® AG 2000 Series Media Boards and Dialogic® CX Series Station Interface Boards to similar functions in Dialogic® boards that use the Dialogic® R4 APIs.

  • This application note provides detailed information about the classes and commands that make up the MRCP V2 client library. Dialogic developed this library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
  • This guide is designed to provide updated information in table format about currently available system releases and the operating systems they support. This information can help you choose the telecom board you need for a particular operating system configuration.
  • Customers expect far more today than they did just a few years ago, and the level of customer service must meet their growing expectations. Call centers are increasingly becoming the major point of contact for customer interactions. To remain competitive and to keep customers happy and loyal, many companies are looking to converged voice and data communications solutions to turn their call centers into contact centers by harnessing the power of the Internet. Dialogic® JCT Media Boards and Dialogic® PBX Integration Boards provide technology to support the features and functions of today’s contact centers.
  • Voice mail, fax, and email have become indispensable in offices of every size. Because organizations rely on these media for message delivery, better management is a growing business need. Using a unified approach to message delivery and  storage is the most efficient way to manage these very different media. Although the forms of unified messaging (UM) solutions vary, they all rely on the convergence of  voice and data. Today’s Internet Protocol (IP) and speech technologies are expanding the potential of UM offerings and how employees manage their multiple-media messages.
  • Interactive Voice Response (IVR) systems let businesses give their customers access to data, such as basic account information, order status, and travel arrangements, over the phone. IVR systems allow for highly efficient customer service and often serve as a front-end for live call center agents. Combining IVR systems with Automatic Speech Recognition (ASR) technology lets customers interact verbally with the system, rather than use the phone keypad, providing enhanced convenience for hands-free and mobile access. Dialogic® JCT Media Boards and PBX Integration Boards provide technology to support the features and functions of today’s IVR solutions.
  • Voice mail, voice messaging, and the expansion into Text-To-Speech (TTS) and Automatic Speech Recognition (ASR) have become indispensable business tools that let end users access and retrieve voice messages in the format most suitable to their needs. Dialogic® JCT Media Boards and Dialogic® PBX Integration Boards provide technology to support the features and functions of today’s voice mail/messaging solutions.

Brochure

  • Business communication solution and service providers can increase their ability to deliver more productivity and efficiency for their customers when they build on Dialogic® products.

Case Study

Use the Purchase page linked below to find partners to purchase Dialogic products. The order codes below are for your reference when making a purchase.

Purchase

ProductOrder CodeDescription
D120JCTLSWEU 881-816 12-port Analog Loop-Start PCI Europe
D120JCTLSW 881-762 12-port Analog Loop-Start PCI
D120JCTLSWIN 881-847 12-port Analog Loop-Start PCIIndia
D120JCTLSEW 884-594 12-port Analog Loop-Start PCIe
D120JCTLSEWIN 884-579 12-port Analog Loop-Start PCIe India
D120JCTLSEWEU 884-578 12-port Analog Loop-Start PCIe Europe