Dialogic® Diva® System Release for Windows


With the installation of this software, all Dialogic® Diva® media boards can be used by different applications using open interfaces (CAPI, COM port, WAN Miniport) or using the Diva API offered by the Dialogic® Diva® SDK. Most communications applications will natively work with one of the interfaces available for Diva media boards

The Dialogic® Diva® System Release for Windows enables all Dialogic® Diva® Media Boards and Dialogic® Diva® softIP to be used on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 and Windows Server 2012 R2 systems.

Dialogic® Diva® System Release for Windows fully supports all the communications and remote access service features (RRAS) for Windows, providing support for remote dial-up access for ISDN, V.90 analog, POS modems (LBR coders, fast connect), or GSM mobile phones. With support for the CAPI 2.0 interface as well as modem emulation (COM port), the Dialogic® Diva® System Release for Windows allows Diva media boards and Diva softIP to become effective solutions for enabling applications such as Unified Messaging (Fax, E-mail, Voice Mail, SMS) as well as Computer Telephony Integration (CTI), Voice, Speech, and Conferencing.

Dialogic® Diva® System Release for Windows conforms to the Microsoft Plug and Play standard, permitting automatic recognition of a Dialogic Diva media board for easy installation or upgrade. The driver contains a graphical tool (Dialogic® Diva® Configuration Manager), which enables the easy configuration of lines, boards, and applications locally or in remote computer systems. Additionally, the Dialogic® Diva® System Release for Windows contains the Dialogic® Diva® Monitor, a tool that displays the status of all B-channels and gives statistical information on incoming and outgoing calls.

  • Easy configuration with the Diva Configuration Manager (GUI based)
  • M-Adapter - Combine several individual Dialogic Diva boards as a single virtual Dialogic Diva media board
  • Support of TDM environments via Diva Media Boards
  • Ready to use worldwide with support for multinational ISDN protocols, as well as T1-RBS, E1-R2 protocols
  • Support for standardized software interfaces (CAPI 2.0, COM port, WAN Miniport)
  • Support for a great variety of supplementary services
  • Q-Sig protocol support for PBX coupling. The Q-Sig flavor is selectable via a drop down menu


Application Notes


Technology Brief

  • The Dialogic® Diva® Software Development Kit (Diva SDK) offers a powerful set of Application Programming Interfaces (APIs) that can be used for implementing telephony applications, that is, applications that accept and process phone calls.

White Paper

  • Advanced speech-enabled applications and systems are changing the way in which we interact with all types of businesses. Moving beyond a few showcase situations, speech technologies are being used in many new and exciting applications, such as voice portals, call center self-service, directory assistance, and voice-activated dialing. With speech applications customers can obtain information or direct transactions using the most intutitive interface - speech. When used in conjunction with IVR and self service applications speech recognition technology greatly reduces the cost of staffing a call center operation, while reducing call durations and call handling time and increasing call completion rates.
  • Interactive Voice Response (IVR) is probably one of the most widely used technologies today. IVR is one of the most useful and cost-effective technologies around, with applications encompassing movie schedules, bank tranfers, reserving plane tickets, and refilling prescriptions.

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