Dialogic PowerVille Audio Conferencing

PowerVille AC - Audio Conferencing

Overview

Carrier-grade conferencing services

As businesses continue to move at an ever-accelerating pace and work across domestic and international time zones, a more mobile workforce is becoming the norm rather than the exception. Companies have realized that to stay competitive, decisions need to be made quicker and information needs to be dissipated faster than ever before. Everyone from the CEO to the mid-level manager to the line employee has incorporated conference calls in their daily routine, creating a multi-billion dollar market for enterprises.

Key Features

Scalable

Supporting up to 800 participants per conference for large group conference calls

E-Mail and SMS Notifications

Reminders and notifications improve attendance

Inbound and Outbound Conferencing

Allowing conference managers to reach out and pull in subject matter experts and remote participants

Customizable Call Detail Records (CDRs)

Enables integration into existing billing systems

Diameter Interface with Charging Capabilities

Improves security and access control

Web-Based Provisioning and Management

Simplifies management and control

Enabling Network Operators

Dialogic® PowerVille™ AC (Audio Conferencing) is robust enough to offer carrier-grade conferencing services, yet simple enough to implement revenue-generating conferencing services quickly. PowerVille AC offers a comprehensive set of features for the latest in Audio Conferencing. It seamlessly integrates with existing IP, TDM, Mobile, and converged networks, delivering superior quality and eliminating the need for costly operator administration. Service Providers reselling conferencing services can easily brand the web interface of PowerVille AC to build solid customer loyalty.

Conference hosts can setup permanent, instant and scheduled conferences, as well as Lecture Mode Conferences, where only one participant can speak and all other participants can only listen.

Some of the enhanced conferencing features of PowerVille AC include:

  • Web-Based Reservation System – schedule, manage, and provision with e-mail, phone, and SMS notification
  • Controlled Call-In Times – control how early participants can enter the conference
  • Enforced End-Times – enforce end-time and inform (Whisper Message) without terminating
  • Whisper Messages – play audio message when participant enters and allotted time is about to expire
  • Listen-Only Mode – enter as listen-only without tying up conferencing resources
  • Participant List – hear a list of participants at any time
  • Recording – record complete conference for archival, legal, or other requirements
  • Reports – generate customized and detailed reports for system resource usage

PowerVille AC’s web-based reservation system is simple to use. Once reservations are made, notification of conferences can be sent via email, telephone call, or SMS. File attachments are easily added to email notification, and conferences can be configured to have controlled call in times, controlled end times, roll call, whisper messages, and listen only participants. Conferences can also be recorded for future playback.

PowerVille AC incorporates the power of WebRTC to facilitate access to the camera and microphone via web browsers. This can eliminate the need for proprietary interfaces, in turn making audio conferencing easily available to anyone using a website, further enhancing customer experience. With WebRTC, audio conferencing can significantly enhance customer engagements on websites, as visitors need only click a button to call a live agent immediately, without having to worry about configuring clients.

As real-time communication is an integral part of PowerVille AC, it provides businesses with many new ways to communicate with their customers, employees and other companies. For example, someone sitting at his/her desk can call a co-worker with a browser-to-browser connection, as the call no longer needs to route through a legacy phone system.

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