PowerVille VoiceMail

Dialogic PowerVille VM - Voicemail

Overview

Carrier Grade Voicemail Solution

In today’s business world where the work environment is global, distributed, and mobile, workers face significant challenges when it comes to connecting to the right people. Even with new technologies, such as the internet, mobility, and IP communications, this challenge continues to persist as too often employees still cannot reach the person they need efficiently.

Dialogic’s PowerVille VM – VoiceMail is a flexible and customizable interactive voicemail solution that can be deployed by network operators in NGN, IMS, and VoLTE environments (Communications-as-a-Service) or enterprises in-house in a timely and cost-effective manner. PowerVille VM is a comprehensive virtualized solution with a built-in database and web services access to other applications, including integration with other value added services. With its forward-looking architecture, PowerVille VM is IMS/VoLTE compliant and is fully customizable by using the integrated GUI service creation environment to future-protect the solution.

As a software-centric solution, PowerVille VM eliminates issues that can be caused by multi-segmented voicemail silos by allowing the service to operate on a converged platform. This helps network operators leverage the investment across a variety of network, value-added, and customer care services, involving voicemail features. PowerVille VM allows network operators to use flow through provisioning to onboard subscribers, while end-users are provided web- and app-based portals to maximize self-service and improve overall operational efficiency and service delivery costs

Key Features

Scalable Design

Allows for a "one-box" solution or a client/server architecture for larger installations.

Support for Standards

Support for protocols such as LDAP/IMAP reduces implementation expenses and time-to-market

Multi-Lingual Capabilities

Enables global deployments and can be configured for mailboxes and reading e-mails via TTS

Secure Web Portal Access

Provides a wide array of web- and device-based access to voicemail features for customer self-service

RESTful API

Integrates with existing communications services and device clients: enables integration with client applications

High Availability

Deployment configurations include site and geographic redundancy options

Real-Time Monitoring,
Alarming, Reporting

Helps operations teams maintain application availability by allowing them to respond in real-time.

Multi-Tenent

Enables voicemail services to be provided across a network operator’s multiple properties

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