In today’s business world where the work environment is global, distributed, and mobile, workers face significant challenges when it comes to connecting to the right people. Even with new technologies, such as the internet, mobility, and IP communications, this challenge continues to persist as too often employees still cannot reach the person they need efficiently.
Dialogic’s PowerVille VM – VoiceMail is a flexible and customizable interactive voicemail solution that can be deployed by network operators in NGN, IMS, and VoLTE environments (Communications-as-a-Service) or enterprises in-house in a timely and cost-effective manner. PowerVille VM is a comprehensive virtualized solution with a built-in database and web services access to other applications, including integration with other value added services. With its forward-looking architecture, PowerVille VM is IMS/VoLTE compliant and is fully customizable by using the integrated GUI service creation environment to future-protect the solution.
As a software-centric solution, PowerVille VM eliminates issues that can be caused by multi-segmented voicemail silos by allowing the service to operate on a converged platform. This helps network operators leverage the investment across a variety of network, value-added, and customer care services, involving voicemail features. PowerVille VM allows network operators to use flow through provisioning to onboard subscribers, while end-users are provided web- and app-based portals to maximize self-service and improve overall operational efficiency and service delivery costs