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Dialogic Media Gateways Brochure

Microsoft Gold Certified Partner
 

Dialogic Media Gateways for Microsoft Unified Communications

 

Dialogic has worked closely with Microsoft to make it easy for you to take advantage of new unified communications functionality by enabling seamless connection between PSTN and PBX legacy equipment and new Microsoft UC functionality on IP networks. Dialogic has a large portfolio of media gateways, all of which are approved for use with Microsoft Office Communications Server 2007 and Exchange Server 2007 with Unified Messaging.

 

 

Dialogic Dialogic Media Gateways for Office Communications Server 2007

Microsoft Office Communications Server 2007 is poised to break down communications barriers and lay the foundation for a future-ready, software-powered VoIP solution that delivers streamlined communications to end users while integrating painlessly with existing messaging and telephony infrastructure. Dialogic delivers qualified Media Gateways needed to link existing PBX and PSTN voice networks to Microsoft Office Communications Server 2007.

Dialogic Media Gateways are the right choice for deploying Microsoft unified communications.

  • Ease of Use
  • Reliability
  • Price Performance
  • Responsive Customer Support
  • Exclusive PBX Integration Technology
  • Hybrid Gateway Architecture
  • Extensive Testing
  • Partner Training
  • World Class PBX Laboratories

Dialogic Support for Office Communications Server 2007 Release 2

Typical of the close alliance between Dialogic and Microsoft for UC is the current interoperability testing and firmware updates in process to support the new Office Communications Server Release 2 software.

  • Dialogic® 1000 and 2000 Media Gateway Series (DMG1000, DMG2000) have successfully completed interoperability testing. Updated firmware is posted on the gateway firmware download site (select Version 6.0 Service Update 3.1). Instruction for installing new firmware on existing DMG1000 and DMG2000 Series gateways is availble in the User's Guide (Version 6.x Software).

The Dialogic® 4000 Media Gateway Series (DMG4000 Gateways) is getting a more significant enhancement to align with the new Microsoft release, including new hybrid gateway configurations. DMG4000 Gateways are designed to deliver both VoIP gateway functionality and assume the role of Mediation Server, which is Microsoft's technology for PSTN and PBX interoperability, high-fidelity VoIP, and security. Mediation Server software is integrated into the DMG4000 Gateways to keep the number of devices needed to a minimum and to reduce hardware maintenance. Details and specifications for the DMG4000 Gateways are provided in the datasheet.

  • Dialogic® 4000 Media Gateway Series interoperability qualification is pending. The qualification process is underway with an expected completion date of July 2009. Product and product upgrade availability is as follows:
    • Qualified DMG4000 Gateways will be available through distribution channels in August 2009.
    • The DMG4000 Field Upgrade Kit for upgrading deployed gateways to Windows Server 2008 x64 and provides Office Communications Server 2007 R2 Mediation Server software is available today through distribution channels (reference SKU 306-408, DMG4000 SU3 Field Upgrade Kit, USB thumbdrive format).
    • Qualified software upgrade will be available by request in early August for use with DMG4000 Gateways and DMG4000 Field Upgrade Kits.

A complete list of qualified hardware, including the Dialogic® Media Gateways qualified use with Microsoft Office Communications Server 2007 R2, is listed on the Microsoft Unified Communications Open Interoperability Program webpage.

ESTOS and Dialogic Provide Enhanced Solution for Microsoft® Office Communications Server 2007 Release 2

As an integrated media gateway based on a robust server platform, the DMG4000 Gateways are capable of hosting third-party Windows Server 2008 based applications. A runtime version of the ESTOS Call Control Gateway (ECCG) is pre-loaded on each DMG4000 Gateway with five complimentary seat licenses for trial purposes. When hosted on a DMG4000 Gateway, this third-party application can provide remote call control functionality for existing PBX infrastructure (classic, hybrid, or pure VoIP). The ECCG is middleware for Windows, which enables Office Communications Server 2007 R2 to control an existing PBX and PBX desk phone. The Microsoft® Office Communicator Client can initiate PBX desk phone activities, allowing Office Communications Server 2007 R2 to capture presence information for a legacy PBX desk phone and share it across an enterprise and with federated partners. Read more in our recent press release.

Dialogic Media Gateways for Microsoft Exchange Server 2007 Unified Messaging

Microsoft Exchange Server 2007 offers new Unified Messaging capabilities to enterprise customers, adding voicemail, fax messaging, automated attendant and more to its market leading e-mail server.

Dialogic delivers certified Media Gateways needed to link existing PBX voice systems to Microsoft Exchange Server 2007 Unified Messaging via Voice over IP and Fax over IP technologies.

Extensive testing and partner training in our world class PBX laboratories assures Microsoft Exchange Server 2007 Unified Messaging customers and solution providers the best possible media gateway solutions. Learn more at the Product Links at right.

New Message Waiting Indicator Solution for Exchange Server 2007 Unified Messaging

Enabling Technologies logo

Although Exchange 2007 Unified Messaging does not natively support Message Waiting Indicators on legacy PBX phones (MWI), a new third party solution is available, etcMWI from Enabling Technologies. Check out the product documentation and installation files on Enabling Technologies etcMWI website.

 


Support

Dialogic® Pro™ Standard Per Unit Plan for Dialogic® Media Gateway Series

Dialogic Media Gateways are deployed where critical enterprise telephony connects to messaging and other IT systems. As they perform such a critical function in the enterprise's IT infrastructure it is essential that they are highly available. The Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series harnesses the power of Dialogic to help you ensure the highest possible levels of availability and performance from your Dialogic Media Gateway.

Key Feautres:
Expert Technical Support from Dialogic Telephone and email support direct from Dialogic's Americas or EMEA or APAC support centres. Next business day response time commitment to technical questions by phone or email.
Advance Replacement Insurance Next business day replacement shipped direct from Dialogic by courier.
Extended Warranty Warranty on hardware extended up to 5 years. Active current contract on registered gateway required.
Software Maintenance Access to latest and other selected software versions.

Visit http://www.dialogic.com/products/services/per-unit-plans/standard-per-unit-plan.htm for details on Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series.

Training

Dialogic® Media Gateway Series Training Events

Select the training event of interest for more information. Note: some events may be restricted to approved Dialogic partners.

calendar See more at the Traning Calendar