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Dialogic Media Gateways for Microsoft Unified Communications

Dialogic® ProTM Services High Availability Service Contracts for Dialogic® Media Gateways

Dialogic Media Gateways are deployed where critical enterprise telephony connects to messaging and other IT systems. As they perform such a critical function in the enterprise's IT infrastructure it is essential that they are highly available. The Dialogic Pro High Availability Service Contract harnesses the power of Dialogic to help you ensure the highest possible levels of availability and performance from your Dialogic Media Gateway.

Key Feautres:  
Expert Technical Support from Dialogic Telephone and email support direct from Dialogic's Americas or EMEA or APAC support centres. Next business day response time commitment to technical questions by phone or email.
Advance Replacement Insurance Next business day replacement shipped direct from Dialogic by courier.
Extended Warranty Warranty on hardware extended up to 5 years. Active current contract on registered gateway required.
Software Maintenance Access to latest and other selected software versions.

  Dialogic High Availability Service Contracts - Product Brief

  Terms and Conditions for 1-Year High Availability Service Agreement

 Terms and Conditions for 3-Year High Availability Service Agreement

  Terms and Conditions for 5-Year High Availability Service Agreement

By submitting an order for a High Availability Service Contract, you are explicitly agreeing to the terms and conditions of the contracts as posted on this website

A wide range of other services are also available from Dialogic. Visit http://www.dialogic.com/support/DialogicPro for details.


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