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PBX Interoperability and Configuration Guides
Dialogic Media Gateways are designed and tested for PBX interoperability with the installed base of enterprise communications systems. They are also tested and approved for use with Microsoft® Unified Communications. The general use configuration guides and PBX interoperability matrix below provide guidance and configuration information (where available) for many different PBX vendors and models.
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General Use Dialogic® Media Gateways Configuration Guides:
- Dialogic® 2000 Media Gateway Series: Quick Start Guide for Microsoft® Office Communications Server 2007
- Dialogic® 2000 Media Gateway Series: Installation and Configuration Note for Microsoft® Office Communications Server 2007 R2
- Dialogic® 3000 / 4000 Media Gateway Series – Quick Start Configuration Guide
- Dialogic® 4000 Media Gateway Series - Generic PBX Configuration Guide
Interoperability and Configuration Guides for using Dialogic Media Gateways with Office Communications Server 2007:
| PBX Brand | PBX Models | Dialogic Media Gateways | Protocols | OCS Configuration Guides |
| Alcatel | Omni PCX Enterprise | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Alcatel | Omni PCX Enterprise | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Avaya | S8500 | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Avaya | S8500 | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Avaya | S8500 | DMG4000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Ericsson | MD110 | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Mitel | 3300 ICP | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Mitel | 3300 ICP | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Mitel | 3300 ICP | DMG4000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Mitel | SX-2000 | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Mitel | SX-2000 | DMG4000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| NEC | NEAX 2400 IPX | DMG4000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Nortel | CS-1000M | DMG2000 Series (all models) | E1 QSIG | Download OSC Configuration Guide |
| Nortel | Succession | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Nortel | Option 11c | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Nortel | Option 11c | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Nortel | Option 11c | DMG4000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
| Siemens | Hipath 4000 | DMG2000 Series (all models) | E1 QSIG | Download OCS Configuration Guide |
| Siemens | Hipath 4000 | DMG2000 Series (all models) | T1 QSIG | Download OCS Configuration Guide |
Configuration Guides for using Dialogic Media Gateways with Exchange Server 2007 Unified Messaging:
NEW!! Message Waiting Indicator (MWI) - Although Exchange 2007 UM does not natively support MWI, third party solutions exist from Enabling Technologies and Geomant. These products also support SMS message notification.
- Enabling Technologies etcMWI: Installation files and product documentation can be found on Enabling Technologies etcMWI website.
- Geomant MWI2007: Installation files and product documentation can be found on Geomant’s MWI 2007 website.
| PBX Brand | PBX Models | Dialogic Media Gateways | Protocols | Level |
| Alcatel | Omni PCX 4400 | DMG1008LS / DMG1004LS | Analog - serial | Lab Tested |
| Alcatel | Omni PCX 4400 | DMG2000 Series (all models) | T1-QSIG, E1-QSIG | Lab Tested |
| Alcatel | Omni PCX 4400, 4410, 4199 | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Alcatel | Omni PCX 4400, 4410, 4200 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Avaya | Definity G3 | DMG2000 Series (all models) | T1-CAS | Lab Tested |
| Avaya | Definity G3 | DMG1008DNI | Digital Set Emulation | Download Configuration Guide |
| Avaya (Lucent) | Definity | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Avaya (Lucent) | Definity | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Avaya (Tenovis) | Integral 3 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Avaya (Tenovis) | I55 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Avaya (Tenovis) | Integral Enterprise | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Avaya | S8100 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Avaya | S8300 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Avaya | S8500 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Avaya | S8X00 | DMG2000 Series (all models) | E1 QSIG | Download Configuration Guide |
| Avaya | S8X00 | DMG2000 Series (all models) | T1 CAS In Band | Download Configuration Guide |
| Avaya | S8X00 | DMG2000 Series (all models) | T1 QSIG | Download Configuration Guide |
| Avaya | S8700, S8710 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Avaya | 5ESS | DMG2000 Series (all models) | T1-NI2, T1-5ESS | Lab Tested |
| DeTeWe | OpenCom 1000/1010 | DMG3000 (all models) | BRI-QSIG | Field Tested |
| DeTeWe | OpenCom 1000/1011 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Ericsson | MD110 | DMG1008LS / DMG1004LS | Serial MD110 | Download Configuration Guide |
| Ericsson | MD110 | DMG2000 Series (all models) | E1 QSIG | Download Configuration Guide |
| Ericsson | MD110 | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Ericsson | MD110 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Ericsson | MD110 Mixed Mode | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Ericsson | MD110 Mixed Mode | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Ericsson | BP128 | DMG1008LS / DMG1004LS | Analog, Serial | Field Tested |
| Ericsson | BP250 | DMG2000 Series (all models) | E1-QSIG | Field Tested |
| Ericsson | BP250 (Q.SIG Conform) | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Ericsson | BP250 (Q.SIG Conform) | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Ericsson | BP250 (ETSI Conform) | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Ericsson | BP250 (ETSI Conform) | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Fujitsu | DMG1008LS / DMG1004LS | Analog In Band DTMF | Field Tested | |
| Hitachi | DMG1008LS / DMG1004LS | Analog In Band DTMF | Field Tested | |
| Intecom | PointSpan M6880 | DMG1008LS / DMG1004LS | Analog In Band DTMF | Lab Tested |
| Intecom | DMG2000 Series (all models) | T1-CAS | Field Tested | |
| Matra | 65XX | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Matra | 65XX | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Mitel | 3300 | DMG2000 Series (all models) | E1 QSIG | Download Configuration Guide |
| Mitel | 3300 | DMG2000 Series (all models) | T1 QSIG | Download Configuration Guide |
| Mitel | 3300 | DMG2000 Series (all models) | T1-NI2 | Lab Tested |
| Mitel | SX200 | DMG1008MTLDNI | Digital Set Emulation | Download Configuration Guide |
| Mitel | SX-2000 S, SX-2000 VS | DMG1008MTLDNI | Digital Set Emulation | Lab Tested |
| Mitel | SX-2000 S, SX-2000 VS | DMG2000 Series (all models) | T1-QSIG, E1-QSIG, T1-NI2 | Lab Tested |
| NEC | NEAX2400, NEAX 2400 IPX, NEAX2000IVS2 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| NEC | NEAX 2400 IPX | DMG2000 Series (all models) | T1 QSIG | Download Configuration Guide |
| NEC | NEAX2400IMX | DMG2000 Series (all models) | T1 CAS MCI Serial | Download Configuration Guide |
| NEC | NEAX2400IPX,NEAX2400IMX | DMG1008DNI | Digital Set Emulation | Download Configuration Guide |
| Nortel | CS1000 | DMG2000 Series (all models) | E1 QSIG | Download Configuration Guide |
| Nortel | CS1000 | DMG2000 Series (all models) | T1-QSIG | Lab Tested |
| Nortel | CS1000M, S, E | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian Option 11 | DMG2000 Series (all models) | T1-CAS, T1-QSIG, E1-QSIG, T1-NI2 | Lab Tested |
| Nortel | Meridian 11C | DMG1008DNI | Digital Set Emulation | Download Configuration Guide |
| Nortel | Meridian 11C | DMG2000 Series (all models) | T1 QSIG | Download Configuration Guide |
| Nortel | Meridian 21 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian 21A | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian 51C | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian 61C | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian 81C | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Nortel | Meridian 11C | DMG2000 Series (all models) | E1 QSIG | Download Configuration Guide |
| Nortel | Meridian | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Nortel | Meridian | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Nortel | DMS-10, DMS-100 | DMG1008LS / DMG1004LS | Analog, Serial | Field Tested |
| Nortel | DMS-100 | DMG2000 Series (all models) | T1-NI2, T1-DMS100 | Lab Tested |
| Nortel | Option 11C mini | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Philips | Sopho | DMG2000 Series (all models) | E1-QSIG | Lab Tested |
| Rolm (Siemens) | 9751 | DMG1008RLMDNI | Digital Set Emulation | Download Configuration Guide |
| Rolm (Siemens) | 8000, 9000, 9751 | DMG1008LS / DMG1004LS | Analog In Band DTMF | Lab Tested |
| Siemens | Hicom 150E | DMG1008LS / DMG1004LS | Analog In Band DTMF | Field Tested |
| Siemens | Hicom 150E | DMG3000 (all models) | BRI-QSIG | Field Tested |
| Siemens | Hicom 150E | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Siemens | Hicom 300 | DMG1008DNI | Digital Set Emulation | Download Configuration Guide |
| Siemens | Hicom 300 | DMG2000 Series (all models) | T1 CAS In Band | Download Configuration Guide |
| Siemens | Hicom 300 | DMG3000 (all models) | BRI-QSIG | Download Configuration Guide |
| Siemens | Hicom 300 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Lab Tested |
| Siemens | Hicom 300ECS | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Siemens | Hicom 300ECS | DMG2000 Series (all models) | T1-CAS | Lab Tested |
| Siemens | Hicom 300E (Euro) | DMG1008LS / DMG1004LS | Analog In Band DTMF | Lab Tested |
| Siemens | Hicom 3000 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Siemens | Hicom 3000 | DMG2000 Series (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Siemens | HiPath 4000 | DMG1008DNI | Digital Set Emulation | Lab Tested |
| Siemens | HiPath 4000 | DMG1008LS / DMG1004LS | Analog In Band DTMF | Download Configuration Guide |
| Siemens | HiPath 4000 | DMG2000 Series (all models) | T1 QSIG | Download Configuration Guide |
| Siemens | HiPath 4000 | DMG2000 Series (all models) | E1-QSIG, T1-NI2 | Lab Tested |
| Siemens | HiPath 4000 | DMG3000 (all models) | BRI-QSIG | Download Configuration Guide |
| Siemens | HiPath 4000 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Lab Tested |
| Tenovis | Integral 3 | DMG2000 Series (all models) | E1-QSIG | Lab Tested |
| Tenovis | Integral 3 | DMG4000 (all models) | T1-QSIG, E1-QSIG | Field Tested |
| Toshiba | CTX | DMG1008LS / DMG1004LS | Analog Serial | Download Configuration Guide |
| Toshiba | CTX | DMG1008LS / DMG1004LS | Analog In Band DTMF | Download Configuration Guide |
Explanation of PBX Interoperability Status:
The PBX interoperability matrix above includes a column – labeled “Level” – indicating the current status between the listed PBX, media gateway, and Microsoft® Exchange Server 2007 or Microsoft Office Communications Server 2007. The explanation for each of the various status codes is as follows:
- Download Configuration Guide
Dialogic has developed a specific configuration guide for integrating the listed PBX with Microsoft Exchange Server 2007 Unified Messaging using the indicated gateway and PBX protocol. The configuration guide is applicable for use with Microsoft Office Communications Server 2007 as well, in tandem with the generic configuration note for Microsoft Office Communications Server 2007. - Lab Tested
Dialogic has successfully lab tested interoperability between the listed PBX, gateway and protocol with either Microsoft Exchange Server 2007 or Microsoft Office Communications Server 2007. Configuration notes may be work in progress for posting at a later date. - Field Tested
Dialogic or an integration partner has successfully deployed the listed gateway with the listed PBX and Microsoft Exchange Server 2007 or Microsoft Office Communications Server 2007.
Don’t See Your PBX Model Listed? Most PBXs will work with Dialogic Media Gateways and are therefore supported, provided a few simple conditions are met. More information about using PBXs that are not listed on this page can be found here.
For more information on supported PBXs, please contact a Dialogic Sales Office directly, or make an inquiry on the Dialogic Media Gateway Forum.
