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Dialogic Document Finder
Search the Dialogic Document Finder for Case Studies, White Papers, Application Notes and more. You can access the currently available documents of the following types through this interface:
- Application Notes are technical discussions of ways in which you can use Dialogic® products. They are often accompanied by code downloads.
- Case Studies can show you how Dialogic® components and its partners’ solutions are being used throughout the world.
- Datasheets describe a product’s features and benefits and include technical specifications.
- Technology Briefs are short, focused discussions of product-related subjects.
- White Papers are more general discussions of timely technical and business topics.
If you choose just a “Document Type,” you will receive a complete list of all the documents of that type. You can narrow your search to pieces about a particular product (“Related to Product”) or discussions of products used in a particular market (“For Market”).
Note: This search capability is designed to help you locate the documents listed above by product, type, and market (where available). If you wish to locate manuals, go to our documentation page. You can also find the documents related to a particular product on its Related Documents page. Click here for an example.
If you need to search document texts on a more granular level or to search for information available on web pages, use the search facility in the upper right corner of www.dialogic.com.
- White PaperThis white paper discusses how the IP Multimedia Subsystem (IMS) network can be used to convert video content so that it is accessible to any user, and how network-based processing techniques could be applied to a wide variety of applications.
- White PaperCombining video with voice and text applications to create multimedia services is an important development in the worldwide communications marketplace. Adding video promises to provide a robust new revenue stream for service providers and greatly enhance business solutions, including the contact center. This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively. A section on Dialogic and multimedia discusses some of the Dialogic® products that can help make the move to multimedia faster and more cost effective.
- White PaperThis paper presents background on the evolution of the mobile wireless network, discusses challenges to be overcome to make video to the mobile handheld practical, and presents scenarios highlighting the potential market for video to the mobile handheld.
- White PaperThis white paper focuses on Multimedia Ring Back Tone (MRBT) service and the variety of implementation approaches that are possible using Dialogic® products in order to show how MRBT can be actualized through the use of Dialogic® building blocks and appliances to provide a high-quality robust service solution in mobile environments.
- White PaperThis paper supplies high-level and detail comparisons and a set of scenarios to help you decide whether an appliance gateway, gateway subsystem, or HMP interface boards are the appropriate option for an environment and for a particular set of development resources and deployment needs.
- White PaperAlthough many enterprises are eager to deploy converged voice and data applications and services over IP, they see their legacy PBX systems and upfront costs as roadblocks to the enhanced capabilities that IP would bring. This paper demonstrates that legacy PBX equipment does not have to be replaced for enterprises to begin a phased migration to IP convergence. Dialogic® media gateway appliances make the implementation of IP technology in PBX systems possible right now, and with low upfront investment costs.
- White PaperInteractive Voice Response (IVR) is probably one of the most widely used technologies today. IVR is one of the most useful and cost-effective technologies around, with applications encompassing movie schedules, bank tranfers, reserving plane tickets, and refilling prescriptions.
- White PaperEnterprises strive for service excellence to win new accounts and to serve existing customers, establishing long-term purchasing loyalty. The contact center, as the focal point of communications, is a strategic asset in achieving this goal. Customers have ever-rising expectations of service quality, and enterprises need to invest heavily in systems and staff to meet their demands. An alternative for these enterprises is outsourcing, in which some or all of the contact center operation is managed by one or more third-party organizations.
- White PaperIn today's transitional communications market, service providers need to be ready to deploy solutions that work equally well in both IP and TDM networks and that are easy to transition from TDM to IP. The multi-service OmniVox3D® Voice and Video Application Server from APEX Voice Communications has successfully met these business challenges using Dialogic® products.
- White PaperSuccessful Voice over IP (VoIP) deployments can deliver solutions that provide voice quality that is comparable to traditional circuit-switched telephone networks, but at a lower cost. Builds on the background information provided in Overcoming Barriers to High-Quality Voice over IP Deployments.
- White PaperSmartCall Suite is a sophisticated development and deployment tool, which has been empowered for fast video service delivery with the video streaming capabilities of Dialogic® Host Media Processing Software. Video services can now be programmed in minutes instead of months through a robust drag-and-drop interface, and then deployed quickly
- White PaperThis white paper surveys the reasons why multi-screen services are so attractive, the role of the network operator in an expanded ecosystem, industry drivers, and technical challenges.
- White PaperWireless service providers worldwide are continuously trying to stay competitive and increase their revenue per subscriber by bringing profitable and reliable value-added services to market quickly and inexpensively. In recent years, applications such as short message service (SMS) and color ring back tones (CRBT) have flourished in the consumer market, especially in Asia-Pacific and Europe.
Another mobile application poised for strong growth in the consumer and business markets is location-based services (LBS). Developing with flexible building blocks is ideal for this technical and economic challenge. - White PaperThis white paper briefly describes the T.30 and T.38 protocols and compares traditional fax technology with Fax over IP (FoIP).
- White Paper
This white paper presents information for businesses to determine how many phone lines a fax server needs to suit their individual situations.
- White PaperTo win in today’s volatile wireless services market, service providers need to design, develop, and deploy new enhanced video services and be prepared to ramp them quickly when they become popular. The OmniVox3D® Application Server from APEX Voice Communications represents a unique and successful approach to this business challenge, seamlessly combining a powerful, open application server with a flexible application creation environment and a robust management interface. OmniVox3D benefits by using Dialogic® Host Media Processing Software to deliver media processing on standard servers rather than specialized hardware.
- White PaperThis paper is an attempt to explain the high-level architecture standards and issues, and, of course, the "lingo" of the LTE community to those who are familiar with communications technology but who lack in-depth knowledge of the mobile industry.
- White PaperA rising demand for mobile video services is creating major new opportunities for both network operators and application developers worldwide.
- White PaperThis white paper provides an overview of some of the XML communication technologies that address new customer expectations for a more media-centric, information-rich caller experience, and briefly discusses Dialogic® products that leverage XML technology.
- White PaperThis white paper examines how the rapid adoption of SIP and the distribution of network elements are moving VoIP to a new distributed model. It also discusses several factors for evaluating how media gateways can support this new model, such as SS7 interconnectivity, IP peering, and fax support, which can impact the success of service providers’ and OEMs’ applications and services.
- White Paper
This white paper discusses three types of threats that can affect corporate networks. It also discusses how adding a fax server using a Dialogic® Brooktrout® TR1034 Fax Board, instead of a data/fax modem, does not impact the security of the entire network.
- White Paper
This white paper discusses past network security issues, examines the shortcomings of existing security architectures that do not address future security requirements, and presents possible approaches that can solve them.
- White PaperThe expansion of mobile network services as well as subscriber growth is as vibrant as ever. Today’s challenge continues to be delivering signaling platforms with ever richer feature sets and improved performance at a lower cost. This paper focuses on an important mobile network service application, Short Message Service (SMS), and solutions from equipment vendors and building block suppliers that meet the challenges facing SMS service providers who constantly require new and improved signaling strategies because of increased competition.
- White PaperAs telecommunications has moved from proprietary to open, standards-based systems, advanced voice solutions have grown richer and more cost effective. Several basic telephony concepts are critical to working with these solutions: call control, media processing, in-band and out-of-band signaling, and local, dedicated first-party control versus shared, network-based third-party control. Once these concepts are understood, today’s modular, converged, and increasingly web-centric communications technologies become easier to understand.
- White PaperThis white paper discusses the potential of fax servers in an IP architecture to save costs and enhance productivity.
- White Paper
This white paper discusses the current understanding of Web 2.0 and provides a general introduction to and thoughts on delivering media services and current trends in a Web 2.0 environment.
- White PaperThis white paper proposes a simple solution for handling fax transmissions with Unified Messaging -- using fax services from Concord Technologies and a Dialogic® Media Gateway.
- White PaperThis white paper discusses the V.34 fax standard, and how those choosing to adopt 33.6 kbps fax devices and use V.34 fax technology can position themselves for benefits such as increased cost savings.
- White PaperQuality of Service (QoS) issues are critical to the successful deployment of Voice over IP (VoIP) systems. Such impairment factors as latency, jitter, packet loss, and echo must be considered along with the ways in which they interact. The ability of a network to support high-quality VoIP calls and the configuration of various hardware and software parameters are important in ensuring caller satisfaction.
- White PaperThis white paper discusses how fax-document management has solutions that can address compliance.