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Dialogic Document Finder
Search the Dialogic Document Finder for Case Studies, White Papers, Application Notes and more. You can access the currently available documents of the following types through this interface:
- Application Notes are technical discussions of ways in which you can use Dialogic® products. They are often accompanied by code downloads.
- Case Studies can show you how Dialogic® components and its partners’ solutions are being used throughout the world.
- Datasheets describe a product’s features and benefits and include technical specifications.
- Technology Briefs are short, focused discussions of product-related subjects.
- White Papers are more general discussions of timely technical and business topics.
If you choose just a “Document Type,” you will receive a complete list of all the documents of that type. You can narrow your search to pieces about a particular product (“Related to Product”) or discussions of products used in a particular market (“For Market”).
Note: This search capability is designed to help you locate the documents listed above by product, type, and market (where available). If you wish to locate manuals, go to our documentation page. You can also find the documents related to a particular product on its Related Documents page. Click here for an example.
If you need to search document texts on a more granular level or to search for information available on web pages, use the search facility in the upper right corner of www.dialogic.com.
Dialogic Document Finder
- Application NotesThis application note provides a high-level comparison of the GRT API in the Dialogic® Gammalink Development Kit (GDK) and the Dialogic® Diva® Software Development Kit (SDK) API. This application note uses a fax application as a basis of comparison and can be used as a guide for porting an existing application from the GRT API to the Diva® API.
- Application NotesRestriction of Hazardous Substances (RoHS) is a European Union (EU) directive whose purpose is to approximate the laws of the Member States of the EU on restriction of the use of certain hazardous substances in electrical and electronic equipment. RoHS came into force on July 1, 2006 within the EU. Other countries are working on their own variations of RoHS, which may set separate standards. China implemented its RoHS variation in March 2007, and Korea is expected to do so in July 2007. Other countries are also moving forward with similar legislation.
- Application NotesThis application note compares the performance of the Dialogic® DM3 Media Boards for PCI with the newer DM3 Media Boards for PCI Express using recently conducted latency tests, and discusses how reducing latency can improve system performance and the quality of audio conversations.
- Application NotesThis application note provides an overall view of Location-Based Services (LBS), describes the signaling and technology involved, and discusses how Dialogic® signaling components can be used in implementing such services.
- Application NotesThis application note examines the routing capabilities of the Dialogic® 2000 Media Gateway Series (Update 4) as well as the enhanced routing capabilities planned for future releases.
- Application NotesIn order to achieve five-nines (99.999%) reliability and a high degree of fault tolerance in an SS7 environment using Dialogic® SS7G2x Signaling Server with the SIU option, an SS7 end point spread over two signaling interface units (SIUs) and multiple application servers can be configured and deployed. Splitting the protocol processing functionality of a signaling point by implementing an SS7 node over two SIUs isolates the hardware processors on the chassis from each other.
- Application NotesCall logging is an important function in the contact center. As contact centers move to an IP environment, methods of performing call logging stand to change. This application note describes a “proxied RTP” system for call logging, where IP calls are redirected through the call logging system. It discusses the potential advantages and disadvantages of a proxied RTP system approach, as well as the system’s architecture and message flow.
- Application NotesThis application note describes Global Call and associated API usage and protocol configurations recommended for obtaining CPA results with Dialogic® products. A sample test application (sr6callp) is included for exercising CPA scenarios on HMP 2.0, Dialogic interface boards for HMP, and Dialogic boards with DM3 and Springware architectures.
- Application NotesCode for 11108: Configuring a Dialogic® DSI Protocol Stack Demo System on Dialogic® Host Media Processing Software Release 3.1LIN
- Application NotesThis application note describes the implementation of a Color Ring Back Tone (CRBT) wireless service. Focusing on the technologies and signaling involved, this document demonstrates how service providers can integrate CRBT into an existing Signaling System 7 (SS7) wireless application using Dialogic® Signaling Distributed Architecture (SigDiA) enabled building blocks.
- Application NotesThis application note compares fax implementations using Dialogic® Global Call and Dialogic® R4 APIs to those using the Dialogic® Diva® Software Development Kit 4.5 (Diva SDK 4.5) API. It can also be referenced when porting an existing application from the Global Call and R4 APIs to the Diva API, or for integrating applications that can use both types of APIs.
- Application NotesThis application note presents an SS7 demo system using Dialogic® DSI Components (SS7) with Dialogic® Host Media Processing Software Release 3.1LIN to demonstrate to users familiar with SS7 concepts that the SS7 configuration process can occur very quickly.
- Application NotesKnowing how to configure a Dialogic HMP Software runtime license enables you to choose the exact functionality that benefits your customers using Dialogic® Host Media Processing Software Release 3.1LIN, including the support of the Dialogic® HMP Interface Boards that provide PSTN connectivity for building converged TDM and IP solutions.
- Application NotesThis application note describes the design and implementation of Application Server software that provides voice mail, video mail, and conferencing features using an MSML Media Server included in Dialogic® products.
- Application Notes9754_Create_Tel_Apps_for_Win_Linux.zip
- Application NotesThis application note describes the installation and configuration of circuit-switched telephony systems that combine Dialogic® Signaling Boards and Dialogic® DM3 Media Boards on platforms based on Linux and Windows® operating systems.
- Application NotesTo help architects and programmers who only have experience in a Windows® environment move their telephony applications to Linux, this application note provides information that aims to make the transition easier. At the same time, it takes into account that the original code for Windows may not be abandoned. The ultimate goal is to demonstrate how to create flexible OS-agnostic telephony applications that are easy to build, deploy, and maintain in either environment.
- Application NotesThis application note is a toolkit for developing a small demonstration system for Microsoft® Office Communications Server 2007 using a Dialogic® 1000 Media Gateway Series, specifically an eight port Dialogic® DMG1008LSW Media Gateway or a four port Dialogic® DMG1004LSW Media Gateway. Systems of this type can be utilized in various settings, such as classroom training sessions, field or trade show demonstrations, or for sales demonstrations.
- Application Notes
This application note examines how DMG2000 Gateways can address disruptions (including out of service endpoints, proxies, and application servers; as well as network outages and power failures) and provide survivability for UC solutions.
- Application NotesThis application note provides information about developing a call monitoring application using the Dialogic® SS7 signaling and media products. Dialogic developed a sample application that provides both a starting point and a reference for those who choose to develop an SS7-based application that monitors SS7 links and records calls on the links. Call recording can be triggered based on information related to the call. Calls may be recorded to multiple files or streamed through the data network for real-time monitoring.
- Application NotesCombining the SIP proxy and DNS-SRV load balancing and faulthandling techniques provides a cost-effective way to develop higherdensity solutions using Dialogic® Host Media Processing (HMP)software. This application note describes the two techniques, explainshow to combine them, and provides a test configuration for a solutionusing the combined techniques and Dialogic HMP software.
- Application NotesThis application note provides information about developing media solutions using the Real Time Streaming Protocol (RTSP) and Dialogic® Host Media Processing Software. Included (as a download) with this application note is a sample RTSP client library and a sample Dialogic® application, which serve as a reference for developing media streaming applications using RTSP.
- Application NotesThe Dialogic® 1000 Media Gateway Series basic theory and operation is explained in this application note. This includes analog versus digital deployments and serial protocol overview. It provides the theory of operations across the serial link, shows how a typical serial link operates with master/slave gateways, provides the configuration of serial protocol parameters, and discusses the protocol configuration pages for the various call party identification (CPID) modes.
- Application NotesThis application note describes the performance of the Dialogic® DMN160TEC Digital Telephony Interface Board and the tests that were conducted to verify the audio path integrity of time slots when there is a large amount of simultaneous routing done on the CT Bus. It also provides information on how to install and configure a system to run this test.
- Application NotesIn order to achieve “five nines” availability and a high degree of fault tolerance in an SS7 signaling environment, an SS7 end point can be spread over two chassis using Dialogic® Signaling Distributed Architecture (SigDiA) enabled components. Dialogic® SS7 components are designed for this dual chassis approach and provide the architecture for splitting a point code over two active SS7 protocol engines. This application note discusses the design and implementation of such a dual chassis method for achieving high availability and fault tolerance using Dialogic® SS7 signaling boards.
- Application NotesThis application note describes new and enhanced diagnostic tools for system release software:
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Dialogic® System Release 6.1 for Linux
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Dialogic System Release 6.1 CompactPCI for Windows®
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Dialogic System Release 6.0 PCI for Windows®
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- Application NotesThis application note provides procedures to enable a feature in the Dialogic® 3G-324M API called Media Oriented Negotiation Acceleration (MONA), which can reduce the session setup time to successfully connect to a 3G-324M endpoint.
- Application NotesThis guide is designed to provide updated information in table format about: Currently available system releases and the operating systems they support. Currently available system releases and the Dialogic® telecom boards they support. This information will help you choose the telecom board you need for a particular operating system configuration.
- Application NotesBuilding Cost-Effective Network Elements for Voice and Data with Dialogic® Host Media Processing Software and the Intel® NetStructure™ MPCBL0001 High-Performance Single Board Computer
- Application NotesThis application note provides detailed information about the classes and commands that make up the MRCP V2 client library. Dialogic developed this library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
- Application NotesDialogic® Continuous Speech Processing (CSP) is a feature available with select Dialogic® boards supporting high-performance, speech-enabled applications. CSP is also available with Dialogic® Host Media Processing (HMP) Software, enabling customers with board-based speech solutions to easily add VoIP to their product portfolio.
- Application NotesMonitoring applications serve various important roles, such as network management and for providing subscriber services. This application note provides an introduction to monitoring applications using example cases that include the Dialogic® DSI SS7HD Network Interface Boards, and provides an overview of operating a monitoring application.
- Application NotesThe Communication Services Framework (CSF) is software that can faciltate development of sophisticated communications applications. The CSF provides developers with a high-level, object-oriented interface that abstracts much of the underlying native board interface, thereby allowing the developer to focus on application development. Remoting capabilities enable the development of distributed telecommunications applications.
- Application NotesThis application note introduces the DiaStarTM Server and provides pointers to a wealth of resources for using it. Topics include configurations with Asterisk and call flow.
- Application NotesThis application note describes a way of using a tap to build a high density call logging application with Dialogic® HMP Software as the control and recording medium. A working demo application can also be downloaded.
- Application Notes9085_Low_Des_AudStream_Voce_Resr.zip
- Application NotesThis application note describes methods for streaming audio between the host and voice resources on Dialogic® boards in low-density environments. It is intended for solution designers and application developers who need to use such streaming functions for speech technology integration, host-based voice processing, or customized voice streaming needs.
- Application NotesThis application note describes a conferencing application developed using the Dialogic® Communications Services Framework (CSF).
- Application NotesThis application note describes test results that demonstrate the scalability of Microsoft Speech Server* 2004 Enterprise Edition to a level capable of supporting large-scale enterprise deployments.
- Application NotesThis document provides architectural guidelines for migrating an existing application written for media boards with Dialogic® Springware Architecture to media products with Dialogic® DM3 architecture.
- Application Notes
This document provides guidelines for migrating call control functions in existing applications using the Dialogic® NaturalAccessTM APIs for Dialogic® AG 2000 Series Media Boards and Dialogic® CX Series Station Interface Boards to similar functions in Dialogic® boards that use the Dialogic® R4 APIs.
- Application NotesThis application note provides information about developing applications using the classes andcommands that make up the MRCP V2 client library. Dialogic developed the MRCP V2 client library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
- Application NotesThis application note provides detailed information about the classes and commands that make up the MRCP V2 client library. Dialogic developed this library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
- Application NotesThis application note contains product codes and Standard Per Unit Plan order codes for the following products: Dialogic® Brooktrout® TR1034 Fax Boards (covered previously under Express Exchange Service), Dialogic® Media Gateway Series (covered previously under High Availability Service Contracts for Dialogic® Media Gateways [HAMG]), Dialogic® Diva® Media Boards (covered previously under Advance Replacement Insurance [ARI]), and Dialogic® DM3 Media Boards (covered previously under Advance Replacement Insurance [ARI]).
- Application NotesThis application note shows the achievable performance of an Dialogic® SS7HDP board: the SS7HDPD4TE
- Application NotesThis application note provides information regarding a study of a high density, high performance conferencing application utilizing Dialogic® HMP Software and Dialogic® HMP DNI Boards.
- Application NotesA number of private branch exchange/key system unit (PBX/KSU) systems support the sending of call party identification (CPID) information to a destination analog station via in-band dual-tone multifunction (DTMF) digits. PBX/KSU systems refer to these types of analog stations as voice mail interface (VMI) ports. This application note discusses the way in which the Dialogic® 1000 Media Gateway Series work with DTMF/CPID digits.
- Application NotesThis application note describes Real Time Streaming Protocol (RTSP) extensions to two existing demos, the Dialogic® 3G-324M Multimedia Gateway demo and the Dialogic® Multimedia demo.
- Application NotesThis application note covers a broad range of topics on T1 telephony interfaces, including configuring Dialogic® boards for T1 and troubleshooting.
- Application NotesThis application note describes a method to configure the Dialogic® 1000 Media Gateway Series or Dialogic® 2000 Media Gateway Series and the Asterisk IP-PBX Server software to interoperate without connecting phone lines into your server running Asterisk. Configuration files that need to be modified are available for download.
- Application NotesCustomers expect far more today than they did just a few years ago, and the level of customer service must meet their growing expectations. Call centers are increasingly becoming the major point of contact for customer interactions. To remain competitive and to keep customers happy and loyal, many companies are looking to converged voice and data communications solutions to turn their call centers into contact centers by harnessing the power of the Internet. Dialogic® JCT Media Boards and Dialogic® PBX Integration Boards provide technology to support the features and functions of today’s contact centers.
- Application NotesInteractive Voice Response (IVR) systems let businesses give their customers access to data, such as basic account information, order status, and travel arrangements, over the phone. IVR systems allow for highly efficient customer service and often serve as a front-end for live call center agents. Combining IVR systems with Automatic Speech Recognition (ASR) technology lets customers interact verbally with the system, rather than use the phone keypad, providing enhanced convenience for hands-free and mobile access. Dialogic® JCT Media Boards and PBX Integration Boards provide technology to support the features and functions of today’s IVR solutions.
- Application NotesVoice mail, fax, and email have become indispensable in offices of every size. Because organizations rely on these media for message delivery, better management is a growing business need. Using a unified approach to message delivery and storage is the most efficient way to manage these very different media. Although the forms of unified messaging (UM) solutions vary, they all rely on the convergence of voice and data. Today’s Internet Protocol (IP) and speech technologies are expanding the potential of UM offerings and how employees manage their multiple-media messages.
- Application NotesVoice mail, voice messaging, and the expansion into Text-To-Speech (TTS) and Automatic Speech Recognition (ASR) have become indispensable business tools that let end users access and retrieve voice messages in the format most suitable to their needs. Dialogic® JCT Media Boards and Dialogic® PBX Integration Boards provide technology to support the features and functions of today’s voice mail/messaging solutions.
- Application Notes
This application note discusses a way of using Dialogic® APIs in .NET applications that are written in managed high-level .NET programming languages, such as Visual Basic.NET or Visual C#.
- Application NotesThis application note provides a demonstration and information about developing an IS-41 SMSC application that combines the functions of SMSC and SME using Dialogic® DSI Components.
- Application NotesThis application note examines the enhanced fax features on Dialogic® Diva® Media Boards that are available to Asterisk® PBX integrators and users, and explains how to configure and use them.
- Application NotesThis application note focuses on how the open source project, ImageMagick, is able to convert text into a graphics file, which can then be used by the MTK API (implemented in the Dialogic® Media Toolkit API library).
- Application NotesThis application note demonstrates how the MTK API (implemented in the Dialogic® Media Toolkit API library) can be used by an application so that a user can play an image (YUV or JPEG) over streaming video.
- Application NotesThe Communication Services Framework (CSF) is a set of starting points for developing media and signaling communications applications with Dialogic® products, allowing developers to significantly shorten their development and launch cycles.
- Application NotesThis application note explains how to set up, configure, and use the Open Source, PC-based network protocol analyzer Ethereal with Dialogic® voice over Internet Protocol (VoIP) telephony products. Setting up and using Ethereal in a telephony hardware and software environment involves some special considerations, which this application note addresses. This note also serves as a beginning installation, configuration, and user’s guide for Ethereal with Dialogic VoIP products. It explores the use of Ethereal in a VoIP test environment by describing how to get started debugging VoIP protocols using Ethereal, providing debugging guidelines, and showing examples of real-world problem scenarios.
- Application NotesThis application note describes the algorithm known as Adaptive Differential Pulse Code Modulation (ADPCM) as used in Dialogic® Voice Processing applications. The ADPCM or Voice Operated eXchange (VOX) is in audio file format, optimized for storing digitized voice data at a low sampling rate. These files are commonly used in telephony applications.
- Application NotesThe application note describes the implementation of an interactive Unstructured Supplementary Service Data (USSD) service for GSM mobile users. Sample code is included within the document.
- Application NotesThis application note presents a demo application and sample code that shows how Dialogic® Multimedia Products can support advanced video features for multimedia applications, such as video transcoding, video transrating and image resizing, and multimedia conferencing.
- Application Notes
- Application NotesThe VoIP Media Gateway Reference Platform is an integrated white box media gateway designed to introduce Voice over IP (VoIP) application developers and system integrators to the flexibility and media-processing-specific features of a VoIP solution built with powerful modular Dialogic® building blocks, such as Dialogic® Host Media Processing Software, Dialogic® HMP Interface Boards, and Paraxip Gateway software.