Technical Specifications | |
System Features | - Simultaneous support of PSTN and IP calls
- Simultaneous support of audio and video
- Seamless migration of PSTN to IMS
- IMS-compatible MRF (delegation model TR.24.880)
- Flexible configurations supporting audio only, audio with video, optional integrated PSTN-SIP gateway, or IP-only
- Outbound and/or inbound call control through CCXML
- Video streaming support, with VCR controls
- Audio conferencing support for contact-center-like functions
- Fault tolerant system for carrier deployments
- Capacity upgrade through software license
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Web Protocols | - VoiceXML 2.1
- CCXML 1.0
- MRCP v1
- SRGS 1.0
- SSML 1.0
- SISR 1.0
- HTTP(S)
- ID draft-burke-vxml
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VoiceXML Features | - VoiceXML 2.0 and 2.1 compliant
- SIP interface allows load balancing and redundant configurations
- VoiceXML files cached according to http headers
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CCXML Features | - CCXML 1.0 W D June 29, 2005 compliant
- Call Control for SS7, ISDN, and SIP
- Call leg management (ANI, DNIS)
- Conferencing control
- Dialog integration with VoiceXML sessions
- Early media (through delayed ANM)
- Bridged, blind call transfer between audio and/or video
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Speech Recognition | - VoiceXML server control of speech servers through MRCP v1
- Streaming RTP conversion from T1/E1 bearer channels directly to ASR servers
- Load balancing with multiple ASR servers
- Application-selected ASR
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Text to Speech | - Synthesized prompts cached for improved performance
- Prompt engine provides low-latency streaming of synthesized speech-to-bearer channels
- Application selected TTS
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Media Processing | - G.711 A-law/µ -law, AMR-NB, G.723.1, G.726, G.729a
- H.263, H.264, MPEG-4
- DTMF detection and generation
- Echo cancellation, up to 64 ms
- Voice Activity Detection
- Audio transcoding
- Audio conferencing (small party)
- VCR controls (audio and video)
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Conferencing Support | - Conferencing support through CCXML control
- Echo cancellation
- AGC, DTMF tone clamp
- Coaching mode
- Call recording
- Music-on-hold
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Video Support | - Video support through VoiceXML
- Optional embedded 3G-324M gateway
- H.263/QCIF/AMR
- H.264, MPEG-4
- Integrated with ASR and TTS support
- Separate audio or video sources through <par> tag
- Simultaneous video play and record (video karaoke)
- Streaming video with RTSP connection sharing
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Application Management | - Provisioned through Web Management Console
- DNIS to application URI mapping
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Supported ASR Servers | - ScanSoft
- Nuance
- Telisma
- Loquendo
- MRCP v1 compatible engines
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Supported TTS Servers | - ScanSoft Realspeak
- ScanSoft Rhetorical
- Acapela
- Loquendo
- CVOX
- MRCP v1 compatible engines
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Supported Streaming Servers | - Helix Mobile Server (Real)
- Darwin Streaming Server (Apple)
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Media Formats | - .wav
- .raw
- .au
- SPHERE
- .3gp (324M video)
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Media Interfaces | - FILE:// local or remote
- HTTP(S)://local or remote, with caching per header
- RTSP://streaming audio or video
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Media Transport | - RFC 3550/3551 (RTP)
- RFC 2326 (RTSP)
- RFC 2833 (DTMF)
- RFC 3267/IF2 (AMR)
- RFC 2190 (H.263)
- RFC 2429 (H.263)
- RFC 3984 (H.264)
- RFC 3016 (MPEG-4)
- Comfort Noise Generation RFC
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Network Interfaces | - Simultaneous PSTN and VoIP support with integrated PSTN-SIP gateway
- Gigabit Ethernet (redundant)
- T1/E1
- SS7/ISUP
- ISDN
- SIP
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SS7 / ISUP Compliance | - Embedded SS7 support per server
- Redundant support through external SS7 Signaling Server
- Technology deployed in over 50 countries
- China ISUP
- EN 300-356-1, ETSI ISUP V.3, 1998
- ETS 300-121, ETSI ISUP V.1, 1992
- ETS 300-356-1, ETSI ISUP V.2, 1995
- ETS 300-356-33, ETSI
- Q.730-737, ITU-T, 1992
- Q.761-764, ITU-T, 1997
- Q.767, ITU-T, 1992
- Q.784, ITU-T, 1996-1997
- T1.113, 236, ANSI, 1995
- NTT Q.761-764
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ISDN Compliance | - AT&T 5ESS10
- Nortel DMS-100
- Bellcore National 2
- Euro ISDN and Euro Numbers
- NTT INS 1500
- QSIG
- ANSI T1.607
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SIP Compliance | - RFC 3261 (SIP core)
- RFC 3263 (Locating SIP Servers)
- RFC 3264 (Offer/Answer)
- RFC 3515 (REFER)
- RFC 2327 (SDP)
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IMS Compliance | - MRF supporting delegation model
- 3GPP TR 24.880 (section 4.3.1)
- RFC 4240 (netann)
- draft-burke-vxml-02 (03)
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PSTN Physical Interfaces (optional) | - 4 or 8 T1/E1 trunks
- T1: ANSI T1.102, T1.403
- E1: G.703 2,048 kbps
- RJ-45 connectors, each with 2 trunks
- 120 ohm termination, or 75 ohm (w/optional SEP panel)
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SS7 Physical Interfaces (optional) | - 4 T1/E1 trunks, with or with voice channels
- RJ-45 connectors, each with 2 trunks
- 4, 16, or 32 low speed links, or 4 high speed links (DS1)
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IP Media Physical Interfaces | - Dual Gigabit Ethernet
- Two RJ-45 connectors per 4 T1/E1 PSTN trunks
- Configurable for failover or load balanced
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Server | - Intel carrier class (TIGI2U)
- 2U, 19 in. rackmount, NEBS-compliant
- Height: 3.45 in (87.6 mm)
- Width: 17.14 in (435.3 mm)
- Depth: 20 in (508 mm)
- 600 mm standard telecom rack
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Operating System | |
Hardware Availability | - Dual RAID 1 disks, hot swap, front accessibility
- Dual 1+1 power supply, with dedicated fans, hot swappable, rear accessibility
- Quad fan sub-system for CPU and network cards
- Redundant network connections
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Storage | - For OS, media/xml cache, and local files
- 73 Gb SCSI disk (x 2 configured RAID 1)
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Power | - Dual 600 W AC
- Dual 600 W DC
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Management | - Web Management Console
- Usage indication: CDR reporting
- Detailed event logging with configurable levels
- Front panel visual: info/minor/major/critical
- SNMP v2/v3
- Lights-out management, restart
- IPMI 1.5 compliant
- DB-15 telco alarm connector
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Environmental | - 5ºC to 40ºC operating
- -40ºC to 70ºC non-operating
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Compliance | - Safety, EMC, Telco, NEBS-3/ETSI-designed
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Capacity per server, audio | - VoiceXML: 240 ports
- PSTN: 240 ports
- 160 3-way conferences
- Capacity upgrade through software license
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Capacity per server, video | - VoiceXML: 120 ports
- PSTN: 240 ports
- Capacity upgrade through software license
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