Dialogic® Diva® PRI/E1/T1-CTI

Computer Telephony Integration (CTI) facilitates a variety of applications such as voice mail, IVR, call centers and alarm servers, which increase productivity and improve customer satisfaction. Telephony platforms enabling such applications need to provide both seamless connectivity to the telephony network and comprehensive call control capabilities.

As a focused product for Computer Telephony applications, the Dialogic Diva PRI/E1/T1-CTI ("Diva PRI/E1/T1-CTI") has been designed to meet and exceed these requirements. Offering E1, T1 or ISDN Primary Rate (PRI) digital network interfaces, Diva PRI/E1/T1-CTI provides proven and reliable connectivity with all kinds of PBX and switch system.

Thanks to the most comprehensive implementation of signaling protocols, including all international ISDN variants and QSIG, the most sophisticated supplementary services are made available to the application. Designed for full-duplex operation on every channel, simultaneous voice prompt streaming and recording is available for every active call. Powerful DTMF recognition and generation capabilities provide the in-band control required for voice mail and IVR applications.

Diva PRI/E1/T1-CTI offers a simple and powerful, yet cost-effective entry-level CTI platform.