Contact Center Applications

Dialogic provides time-tested products and solutions for the contact center and powers TDM-to-IP transitions, workforce distribution, video in the contact center, and unified communications.

• Feature-Rich – Dialogic supports a full suite of media processing features, including voice and video messaging, advanced voice and video conferencing, high-speed fax, and speech integration. These features enable contact center applications to provide more options for self-service and an improved customer experience.
• Scalable – The same application can be designed to support a few agents or hundreds of agents and to run over IP or TDM. With network independence and advanced routing features, agents can be located anywhere in the world.
• Cost-Effective – Solutions based on Dialogic components run on industry-standard "off-the-shelf" servers in both software-only and DSP-based configurations, while solutions using Dialogic platforms and appliances provide quicker time-to-market and ease of support.

Customer Applications

• Next Generation Call Center Service

Dialogic Partner Program and Directory

Our contact center partners are listed in the Partner Solution Directory by Solution. Find yours today.

Interested in our Partner Program?

Learn more or sign up to become a part of the Dialogic Partner Program.