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Dialogic® Media Gateways for IBM® Lotus® Sametime Unified Telephony

 

What Is IBM® Lotus® Sametime® Unified Telephony?

Here is a short excerpt from Understanding IBM Lotus Sametime Unified Telephony:

IBM Lotus Sametime Unified Telephony (SUT) software is a new offering that is designed to make it easy to access and manage telephone communications from inside the Sametime or Lotus Notes client. The SUT offering extends the value of Sametime software as a platform for communications by providing a rich, unified communication and collaboration experience to users, allowing them to seamlessly and simply integrate voice, video, and telephony capabilities.

This is particularly beneficial for companies with multiple private branch exchange (PBX) environments. From a line-of-business perspective, integrating telephony as part of a company's unified communications platform can help improve business processes by improving collaboration and speeding decision making.

However, the telephony environment to be integrated may include tens or even hundreds of telephone systems as a result of decentralized decisions in divisions, countries, branch offices, or through acquired companies. Therefore, when implementing unified communications systems, IT and network managers are looking for solutions that can leverage and extend these disparate, mixed, multi-vendor communication systems.


How does the Dialogic® 2000 Media Gateway Series support IBM Lotus Sametime Unified Telephony?

The Dialogic® 2000 Media Gateway Series (DMG2000 Gateways) is a set of turnkey appliances that seamlessly merge traditional telephony systems with IP networks to help businesses migrate to IP telephony and SIP-based UC. The DMG2000 Gateways provide up to 120 channels of digital T1/E1 protocols to enable SIP gateway capabilities. Featuring unparalleled PBX and direct PSTN compatibility, these appliance gateways are easy to install, configure, and maintain and are tested for interoperability with IBM Lotus Sametime Unified Telephony (SUT) software.

Key features and services that the DMG2000 Gateways enable for IBM SUT are:

  • Call delivery on multiple networks providing flexible call routing to suit the end user's requirements
  • TDM-to-TDM failover routing for survivability
  • Support for simultaneous SIP-to-PSTN and PBX connectivity
  • Availability of Dialogic® ProTM Services Per Unit Plan support contracts
  • Field-proven, broad PBX interoperability
  • Detailed configuration guide
  • International approvals

IBM SUT and DMG

Enterprise Media Gateways

Dialogic® 2000 Media Gateways Series


24-to-120 channel appliances with T1/E1-to-IP signaling and transport

DMG 2000

Support

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to a PBX using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected directly to the PBX for use with IBM Lotus Sametime Unified Telephony application.

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to the PSTN using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected directly to the PSTN for use with IBM Lotus Sametime Unified Telephony application.

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to the PSTN and a PBX using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected in-between the PSTN and the PBX for use with IBM Lotus Sametime Unified Telephony application.

Dialogic® Pro™ Standard Per Unit Plan for Dialogic® Media Gateway Series

Dialogic Media Gateways are deployed where critical enterprise telephony connects to messaging and other IT systems. As they perform such a critical function in the enterprise's IT infrastructure it is essential that they are highly available. The Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series harnesses the power of Dialogic to help you ensure the highest possible levels of availability and performance from your Dialogic Media Gateway.

Key Features:
Expert Technical Support from Dialogic Telephone and email support direct from Dialogic's Americas or EMEA or APAC support centres. Next business day response time commitment to technical questions by phone or email.
Advance Replacement Insurance Next business day replacement shipped direct from Dialogic by courier.
Extended Warranty Warranty on hardware extended up to 5 years. Active current contract on registered gateway required.
Software Maintenance Access to latest and other selected software versions.

Visit http://www.dialogic.com/products/services/per-unit-plans/standard-per-unit-plan.htm for details on Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series.

Training

Dialogic® Media Gateway Series Training Events

Select the training event of interest for more information. Note: some events may be restricted to approved Dialogic partners.

Self-Paced Learning

Module 1 focuses on a basic solution introduction, how the Dialogic® 2000 Media Gateway Series and the IBM® Sametime® Unified Telephony (SUT) systems interact, a high level overview of the gateway features, functions and capacities based upon the model selected for your specific solution.

Module 2 focuses on the initial configuration of the Dialogic® 2000 Media Gateway Series (referred to as the out-of-box configuration) of the gateway, all physical connections between the selected networks, the general gateway configurations for your solution, and lastly all specific configuration options with regards to redundancy and survivability options.

Module 3 focuses on all the troubleshooting options available to the configuration engineer. These include methods to validate standard functionality during installation and configuration as well as all available options and tools that allow the troubleshooting of call control, integration, and audio related issues in the field.

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