Solutions
Dialogic + Ingate for SIP Trunking
Dialogic® Media Gateway and Ingate SIParator® Enable Secure SIP Trunking to Legacy PBX and Contact Centers
SIP trunking appears poised to trigger as radical a shift in the voice service marketplace as the divestiture of AT&T in the 1980s, and the long distance service competition that followed. Both enterprise and small to mid-sized business (SMB) customers are eager to reduce voice service costs, particularly in the current economic environment. Adopting VoIP technology and SIP trunk service are proven ways for business customers to lower costs. At the same time, businesses can benefit from the multimedia capabilities of the SIP protocol and extend the ways they communicate with their business partners beyond basic voice in the future.
During the initial rollout of SIP trunk services, Internet Telephony Service Providers (ITSPs) and their resellers focused on migrating business customers from PSTN service to a SIP-ready IP-PBX system. Although this strategy remains compelling, a significant opportunity exists in bringing SIP trunk cost reductions to customers who maintain legacy (non-SIP) PBXs and contact center systems. These customers may not be in a position to upgrade to a SIP-PBX infrastructure, but they are interested in benefiting from SIP trunking’s lower costs.
A solution set from Dialogic and Ingate Systems can open the legacy PBX and contact center system market to Service Providers, who supply SIP trunks, and their resellers. The solution set uses an Ingate SIParator® in tandem with a gateway from the Dialogic® 2000 Media Gateway Series (DMG2000 Gateway) to bring SIP trunk services into a legacy enterprise environment. The combined SIP trunk security features of a SIParator and the SIP-to-PBX trunk conversion capability of a DMG2000 Gateway enable a cost-effective, secure, and reliable SIP trunk interface for an enterprise with a legacy PBX.
Read more in the Technical BriefSee and Hear More on the recorded Ingate - Dialogic Webcast!
Dialogic Media Gateways and Ingate Siparator for SIP Trunking - Configuration Guide
Enterprise Media Gateways
Support
Read how to deploy Dialogic and Ingate products together in the Configuration Guide
- The Dialogic Media Gateways - Installation and Configuration Forum
- Dialogic Support Helpweb
- General PBX Interoperability and Configuration Guides
Dialogic® Pro™ Standard Per Unit Plan for Dialogic® Media Gateway Series
Dialogic Media Gateways are deployed where critical enterprise telephony connects to messaging and other IT systems. As they perform such a critical function in the enterprise's IT infrastructure it is essential that they are highly available. The Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series harnesses the power of Dialogic to help you ensure the highest possible levels of availability and performance from your Dialogic Media Gateway.
| Key Feautres: | |
| Expert Technical Support from Dialogic | Telephone and email support direct from Dialogic's Americas or EMEA or APAC support centres. Next business day response time commitment to technical questions by phone or email. |
| Advance Replacement Insurance | Next business day replacement shipped direct from Dialogic by courier. |
| Extended Warranty | Warranty on hardware extended up to 5 years. Active current contract on registered gateway required. |
| Software Maintenance | Access to latest and other selected software versions. |
Visit http://www.dialogic.com/products/services/per-unit-plans/standard-per-unit-plan.htm for details on Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series.
Training
Dialogic® Media Gateway Series Training Events
Select the training event of interest for more information. Note: some events may be restricted to approved Dialogic partners.
- Dialogic® Media Gateways Series - Installation and Configuration Training Webinars
The Dialogic® Media Gateways Series - Installation and Configuration Training Webinar provides an overview of how to install and configure Dialogic® Media Gateway Series (DMG) products. - Dialogic® Media Gateways Series - Level 1 Advanced Training
The Dialogic® Media Gateway Series Level 1 Advanced Training course provides an overview on how to install, configure and support Dialogic® Media Gateway Series (DMG) products. - Dialogic® Media Gateways Series - Level 2 Advanced Training
The Dialogic® Media Gateway Series Level 2 Advanced Training course provides experienced attendees with the tools and methodologies to effectively troubleshoot Dialogic® Media Gateway Series products via hands-on training exercises.
See more at the Traning Calendar
Downloads
Technical Brief
Enabling SIP Trunking with Dialogic® Media Gateways and the Ingate SIParator®
See and Hear More on the recorded Ingate - Dialogic Webcast!

