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Dialogic Support Helpweb

ADSL products

IMPORTANT NOTE: THIS IS AN END OF LIFE PRODUCT.

No downloads are available for this product.

The information in the Helpweb is not maintained or updated, but is provided as an aid to customers who are still using the product.



Fax and ADSL

"How can I send a fax by ADSL" is a frequently asked question.

The simple answer is that it is not possible.

The reason is that an ADSL connection may share the standard telephone wiring, however, ADSL itself is only connected to the Internet. Since a Diva ADSL modem only accesses the ADSL connection, it too is only connected to the Internet.

However, one of the main advantages about ADSL is that it runs in parallel with the ordinary analogue telephone service, and a conventional fax modem connected to the telephone port on the splitter will still work.

Alternatively, use can be made of the various Internet-based fax-sending services available on the web. (Try searching for something like "internet fax service" using your favourite search engine on the web).