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Dialogic Support Helpweb
ADSL products
IMPORTANT NOTE: THIS IS AN END OF LIFE PRODUCT.
No downloads are available for this product.
The information in the Helpweb is not maintained or updated, but is provided as an
aid to customers who are still using the product.
How to install Dial-up Networking
There are a number of reason why it may be necessary to install Dial-up Networking (DUN):
- The installed version may be older than DUN 1.3, which is the minimum requirement.
- DUN may not be installed at all - this was a default for early versions of Windows 98
- DUN may have become corrupted - the classic symptoms for this are that the
DUN Connection itself works, but you are unable to browse the Internet - you
get "DNS Error" (or something similar) in the browser.
- Note: In this case you will need to uninstall the corrupted version prior to installing the new version. The process for install and uninstall in almost identical (see below).
- Note: Make sure you have the appropriate Windows CD or the appropriate download file for DUN 1.3 so that you can perform a successful re-install
- Note: Your existing Dial-up Networking Connections will not be affected by uninstalling and re-installing DUN.
Use the following procedure to install, uninstall, or re-install Dial-up Networking:
- Click 'Start' > 'Control Panel'
- Select 'Add / Remove Programs'
- Click on the 'Windows Setup' tab.
- Select 'Communications'
- If you are installing, place a check mark against Dial-up Networking by
clicking on it.
- If you are uninstalling, then uncheck the Dial-up Networking box.
- Click 'OK' to continue.
- Note: If you are uninstalling, then the following warning box will appear. Click 'OK' to continue to uninstall.
- Note: This warning will not appear if you simply installing Dial-up Networking.
- Windows will now add or remove the Dial-up Networking - have the Windows CD ready
- Click 'OK' to save and exit and the following pop-up window will appear to restart the computer.
- Click 'Yes' to continue, and and on successful re-boot you should have a working copy of Dial-up Networking installed.
See also:
