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ADSL products

IMPORTANT NOTE: THIS IS AN END OF LIFE PRODUCT.

No downloads are available for this product.

The information in the Helpweb is not maintained or updated, but is provided as an aid to customers who are still using the product.

How to install the latest drivers for the Diva ADSL USB

These drivers are freely downloadable from Eicon Networks and work with Windows 98 through to XP.

Note: They are in a zip file which is about 7.5 Mb, so allow plenty of time for the download to take place.

Diva_ADSL_USB_1_3.zip (7.53MB)

Save the file to a folder on your hard disk

Note: You must uninstall the current USB driver before installing the new one.

To uninstall the current USB driver:

Click ‘Start’, ‘Programs’, ‘Eicon Diva ADSL Modem‘, 'Uninstall’.
Follow the onscreen instructions.
It is mandatory to unplug the USB cable, once the uninstall program indicates it is safe to do so.
Restart your computer if requested. Wait until the Windows has restarted and you see the Windows desktop before continuing.

To install the new USB driver:

Note: To follow this procedure dynamically, click on the green flashing buttons and be taken automatically to the next step. Click here to start

Step 1:

Re-insert the USB cable to begin installation of the new driver.
When requested, do not insert the Diva CD-ROM.
Click the 'radio button' that indicates that you wish to 'Install from a list or a specific location'.
Click 'Next'

Step 2:

Click the radio button to 'Search for the best driver in these locations'
Uncheck the box to 'Search for removable media (floppy, CD-ROM...)'
Check the box 'Include this location in the search'
Enter the path to the new driver files you downloaded from the Eicon web site. (Use the 'Browse' key if you wish)
Click 'Next'

Step 3:

After a brief period, the New Hardware Wizard will give the error message below
This is quite correct at this stage since the drivers have not yet been fully installed
Do not be concerned, simply click the 'Finish' button to allow the full installation to proceed

Step 4:

XP will now recognise the new hardware and the Eicon setup will start
Click 'Next' to and the installation process will continue.

Step 5:

Click 'Yes' to accept the software license agreement

Step 6:

Select either your ISP or your ADSL Encapsulation method from the choices offered.
Consult your Telco, ISP, or ADSL supplier if in any doubt
Click 'Next' to continue

Step 7:

The selected settings will now be displayed
Click 'Next' to accept these and continue
Note: These settings can be easily edited later if required

Step 8:

Windows XP will then indicate that these drivers have not been passed for Windows Logo testing.
Click 'Continue Anyway' to proceed with the installation

Step 9:

This part of the install is now complete.
Click 'Finish' to proceed with the next phase of the installation

Step 10:

Now the New Hardware Wizard starts again
This time it recognises the Eicon Networks USB ADSL Loader
You can leave the radio button at the default 'Recommended' setting
Click 'Next' to continue

Step 11:

Windows XP again informs you that these drivers have not yet passed Windows Logo Testing
Click 'Continue Anyway' to proceed with the installation

Step 12:

The drivers are now copied to the appropriate Windows directories
The ADSL Loader has now finished installing. Click 'Finish' to continue

Step 13:

Now the New Hardware Wizard fully recognises the 'Eicon networks USB ADSL WAN Modem'
Leave the radio button at the default 'Recommended' setting
Click 'Next' to continue

Step 14:

The final setup has now completed and the modem is now fully installed and ready for use
Click 'Finish' to complete the installation

You will now need to:

Note: As part of the above installation process, a Dial-Up Networking Connection for your Diva ADSL USB Modem should be created, and a shortcut to it should be placed on your XP desktop.