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Dialogic® Brooktrout® Fax

See also:
Dialogic® Brooktrout® Fax Product Page
Dialogic® Brooktrout® Fax over IP Product Page

Downloads
Documentation
Information about Dialogic® Brooktrout® Fax Board Drivers

Before Installation
Hardware Installation Guides (including cabling)
Ordering EuroISDN BRI Service
Ordering E1-PRI (Primary Rate ISDN) Service
Ordering T1-PRI (Primary Rate ISDN) Service
Ordering DID Service
Ordering T1-RBS (Robbed Bit Signaling) Service
PBX Set Up for T1-RBS (Robbed Bit Signaling) Service

Installation
Hardware Installation Guides
PCI slot types supported
Gen 2 PCIe Slots
Physical dimensions of Fax Boards
How to identify a ROHS Trufax Fax Board
Installing Dialogic® Brooktrout® Fax drivers
Determining the Brooktrout® SR140 Fax Software License Node ID type
How to activate a Dialogic Brooktrout SR140 license
Find the Serial Number and Part Number of a board

Configuration
Using the Configuration Tool - Introduction
  - Wizard Mode
  - Advanced Mode
  - Offline Mode
Brooktrout configuration files
Failover Scenarios
SR140 Configtool reports 'LICENSE_ERROR'

Operation
'Virtual module - Not available' error - No licenses displayed
Boston Host Service fails to start
Using telsave to save telephony parameters
TR1034 can't dial out on T1 E&M line
Using the Feature tool to download a TEC update license
Unsuccessful calls using a TR1034 PRI E1 board
H.323 calls out to CUCM fail with '47 - Resources unavailable'
Server reboots on system shutdown
Duplicate faxes sent
Handling received fax pages that are stored as Zero RowsPerStrip
Providing real-time fax page send status

Applications
Using Microsoft® Shared Fax (MSF) with Brooktrout® Fax Boards
Issue that can cause Microsoft® Shared Fax to print blank pages
How to connect two Brooktrout® IP Fax installations through a Cisco® gateway ('Hairpinning')
Dialogic® Brooktrout® Fax board (digital TDM) connecting to a Cisco router (not FoIP)
Direct inbound fax routing with DTMF tones
Issue with SIP error 500 and redundant RTP

Diagnostic and Testing Utilities
Using the Dialogic® Brooktrout® Fax Diagnostic Tool for Windows
Command line diagnostic utilities
How to enable debugging for Dialogic® Brooktrout® Fax products
Interpreting the Board Status LEDs
Interpreting the Port Status LEDs
How to debug Brooktrout call control issues such as ISDN and Robbed Bit Signalling issues
Capturing Wireshark Traces

Programming
Receiving fax pages into individual TIFF files
Detecting DTMF digits before receiving a fax
PAGE_RES parameters sig_level, line_noise, and sig_quality
How to handle an error from a Bfv function
Shrunken or stretched fax images
How to set the Outbound Caller ID in the Brooktrout API

Other links
End-of-life notifications
Product notifications
Contact Dialogic Sales or pre-Sales Support
Contact Dialogic Support

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