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Dialogic® Brooktrout® Fax over IP

See also:
Dialogic® Brooktrout® Fax Boards
Using Microsoft Fax with Brooktrout Fax (product page; includes downloads)

Before you start
Software and drivers

Installation
Installation tip for SR140 license on virtual machine
Driver error when installing on Windows 7

Configuration
Hairpinning on Cisco gateways
Overriding H.323 Numbering Type and Numbering Plan on SR140 and TR1034 IP
Sample IPV6 callctrl.cfg for SR140 with IPV6

Licensing
How to activate a Dialogic Brooktrout SR140 license
How to remove a Dialogic Brooktrout SR140 license
How to re-host an SR140 license
SR140 license errors reported by License Manager
SR140 Configtool reports 'LICENSE_ERROR'
Determining the SR140 License Node ID type

Operation
Duplicate faxes sent
SR140 cannot send to Ricoh Aficion machine using G.711/ECM
SR140 does not detect very quiet G.711 signals

Error Messages
Issue with SIP Error 500 and redundant RTP
H.323 calls out to CUCM fail with '47 - Resources unavailable'
Error: Unable to start Boston Host Service
Configtool returns a license error about an unknown feature name
Error: No Response to 3 MPS or No Response to 3 EOP
Boston.sys cause BSOD when Windows shutdown
Short black TIFF is generated on Microsoft Fax Service Provider 6.x

Troubleshooting
SR140 troubleshooting guide
How to verify what stage a SR140 T.38 call fails at, and how to fix it
How to analyse a T.38 fax call with Wireshark
How to download and use the Dialogic Brooktrout Fax Diagnostic Tool for Windows
Brooktrout Fax Board LEDs - what do they mean?

Diagnostics
Enabling debug on Brooktrout products
For IP: Capturing Wireshark Traces
Brooktrout Logs - Which logs are required under which circumstances?
Brooktrout Call Control tracing
Brooktrout FOIP Logs - Which logs are required under which circumstances?

Programming
Brooktrout Fax API: how to handle an error from a Bfv function.
Receiving fax pages into individual TIFF files using the Brooktrout Bfv API
Shrunken or stretched fax images
PAGE_RES parameters sig_level, line_noise, and sig_quality
How to set the Outbound Caller ID in the Brooktrout API
Handling received fax pages that are stored as Zero RowsPerStrip
Providing real-time fax page send status in Brooktrout applications
Calling BfvHistoryDumpModChan results in a Windows exception error
Continuing on to receive more pages into a TIFF file when one pages receives 0 scanlines

Service Center Logon

Brooktrout Downloads

Product pages

Contact Dialogic Support

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