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Technical Helpweb

Dialogic® Diva® Service Release for Windows®

See also: Dialogic® Diva® Service Release for Linux

The current software is called 'Dialogic® Diva® Service Release for Windows®' and the boards are called 'Dialogic® Diva® Media Boards'.
Previous software was called 'Diva® Server for Windows®' and the boards were known as 'Diva® Server Boards'.

While many of these pages were originally created for 'Diva Server for Windows' and 'Diva Server boards' (and, therefore, contain text and screenshots with these names) they are also relevant for current boards and software.

Most popular articles:

Diva Media Board Installation overview - this page introduces the steps to take to install a Diva Media Board and provides links to more detailed material.

Diagnosing suspected hardware faults - a wizard that leads you through a suggested diagnosis process.

Installation
Diva Media Board Installation overview
Download Software
Download Documentation
Default and Custom Installation
Installing the inbuilt Drivers in
Windows® 2000 / XP / 2003 / Vista
Uninstall boards and software
Find Serial Number and Part Number of board
Are Diva Media boards supported in virtualized environments?

Configuration
Hardware Configuration Checklist
Setting Up Incoming Calls
Create a Dial-Up Connection
Adding a Virtual Modem or Modem Pool
Issues during installation of virtual modems
Direct Incoming Calls using MSN
How to configure RAS call-back

Advanced Configuration
Configuring for NT Mode
Q-Sig Configuration Guidelines
Configuring PRI Fractional Lines
Using AT commands
Availability of Supplementary Services

Applications
Issue with Diva SIPcontrol and Microsoft®
OCS 2007 Speech Server
Slow fax transmission - disabling 'Fax fallback'
Using Zetafax with CAPI
Using Zetafax with Diva fax modems
Using Zetafax with Diva SoftIP™
Using Zetafax with analog boards
Zetafax 'unable to respond to incoming call' messages
Using GFI Faxmaker with CAPI
Configure SBS 2003 and Microsoft Fax
Using Esker Fax with CAPI
Using Athos Fax with CAPI
Configuring SecurID
Using Esker VSI-Fax with CAPI
Using NET SatisFAXtion with Diva fax modems

Diva SoftIP H.323 1.x
Install Diva SoftIP (H.323)
Install Diva SoftIP (H.323) USB dongle
Register Diva SoftIP (H.323)
Using Diva SoftIP (H.323) in a Gatekeeper environment
Using Diva SoftIP (H.323) in an IP Direct environment
Using Diva SoftIP (H.323) in a Gateway environment
 Diva SoftIP (SIP) 2.x
Install Diva SoftIP (SIP)
Activating a License to use Diva SoftIP (SIP)
Configuring Diva SoftIP (SIP)
Diva SoftIP (SIP) - Hints & Tips

Diva Diagnostics
Diagnosing suspected hardware faults
Diva Media Board hardware test
Diva Media Board does not make and/or receive calls
Troubleshooting intermittent issues with calls
What do the LEDs mean?

Advanced Diagnostics
Diva LineTest: The call can be established, but in-band tone test failed
Diva LineTest: Outbound Fax Test fails
Advanced Diagnostics
PRI Line Troubleshooting Checklist
Using the Line Test Tool
Using the Line Check tool
Using the ACOPY2 diagnostic tool
Advanced ACOPY2 commands
Using the TESTFAX diagnostic tool
Using the CAPICheck diagnostic tool
Using the DTECTPCI diagnostic tool
Using the Loopback Test
Using the Monitor tool

How to...
Find out which Diva driver version is installed
Find the revision number of a board
Get Caller ID information using a virtual COM port
Find out many channels are available on a board
PCI slots supported

Further Information
Information specific to North American users
Technical Specifications for boards
Documentation
Implementation of QSIG (PSS1) Standards


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