Technical Helpweb

Dialogic® DM3 and JCT Media Boards

See also: Dialogic® Host Media Processing (HMP) Software

Downloads

Download Dialogic® System Release software
Download Dialogic® System Release latest Service Updates
Product Documentation
Quick Install Cards

Resources

Developer Forums
Application Notes
Customer Issue Management System (CIMS) (login required)
Defect Tracking Tool (login required)

Installation

Dialogic® Software issues with Windows Server 2003 SP2
Prevent failure with over 4 Gigabytes of RAM
Dialogic® services report system has not rebooted
Disabling Windows® Physical Address Extension (PAE)
Find the Serial Number of a board

Configuration

Dialogic DM3 and JCT boards with contiguous timeslots 1-30
JCT - Configuring T1 framing and coding
T1/E1 clock & sync issues
Configure PDK for Nortel lineside E1
DM3 - Clockmaster limitation with SC bus and DM3 trunk
Enabling Ring Back in the PDK US_MF_IO Protocol
PCI Express - Power Budgeting Jumper Settings
NFAS on DM3 configuration tutorial
HDSI - Changing gain settings on HDSI boards (SR 6.0)
CPI FAx - Dial timeout value on Dialogic® CPI Fax Boards
Brazilian 'double answer' feature
Comfort Noise Generation Seed Parameter on Conferencing Media Loads
JCT Softfax channel enablement
How to disable Sharing of Timeslots (SoT) on DMV A boards

Operation and Error messages and conditions

Dialogic® IPT IP Board issues may be corrected through firmware update
RTFAPI 1001 Error message in event viewer on starting up
DMV-A Media Boards may exhibit routing/un-routing failure
MERCCONFIG Error in Windows® Event Viewer
Rejected outbound ISDN calls
Incorrect LCD/LED display data on D42NE2PCI
Unable to start Linux application automatically on bootup
IPT series IP Board: issues with starting board
Analog Trunk Issue - DI0408LSAR2 EU version with UK ML3

Applications

IP network security when using Dialogic® D/4PCIUF Media Board

Diagnostics

How do I enable PDK logging?
AutoCPA - Call Progress test tool
Diagnosing board detection failure and failure to start service
PCI Express - Troubleshooting steps
Enabling RTF Logging
Obtain D-channel trace for JCT Media Board
Troubleshooting Caller ID on DI/0408 and DISI
Audio files for issue diagnosis by Dialogic - which format?
Translate IP addresses in RTF logs to real IP addresses
How to correlate DebugAngel and Device Map Dump Logs
Benign assert message in DebugAngel
How to interpret a Linux core dump file
Tips to make troubleshooting a Linux kernel panic easier
Getting a recording on Linux - ISDN
Using DebugView

Programming

Using Dr Watson to obtain an application dump
JCT analog: Setting DXBD_MINLCOFF to 0 disables LCOFF events
Call Progress Analysis (CPA) and Color Ring Back Tones (CRBT)
How to modify the behavior of CST tone events
Single-frequency user-defined tones not detected
Functions for detecting user defined tones
Tone definitions on JCT and DM3 boards
Setting board parameters via Native Configuration Manager (NCM) API
DM3/JCT/HMP - Tuning Call Progress Analysis (CPA) templates
DM3 Fax - Tone detection may succeed the first time then fail
DM3 Fax - Retain Positive (RTP) and Retain Negative (RTN) Messages
JCT Softfax - DSP-based fax channel utilization
DM3 analog - Test application for DM3 analog trunks
Dependency checking in Dialogic® demo makefiles
Configuring Global Call for SIP header extraction
Implementing a cross platform event polling thread
How to handle overlap sending scenarios on R2 protocols
Moving from gc_SetEvtMsk() to gc_SetConfigData()
Delay in playing a file using dx_playf or dx_playiottdata
Setting MWI via NCAS
How to find the offset for the data in a WAV file
Alarm handling in Global Call
Unexpected or missing TEC_VAD events


See also:
More Technical Notes (may not be relevant to current products or software versions)




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