Technical Helpweb

Dialogic® DM3 and JCT Media Boards

Dialogic® Clean-up Utility

1. All Dialogic® software must be uninstalled and the system rebooted. The software should be uninstalled in the following order:
   • All point releases
   • Feature or Service Pack
   • Base System Release
   Running this utility on a system which has installed Dialogic® Software will render such software inoperable.
2. If Microsoft® Windows or the Dialogic® software were installed in directory other than the default, then the definitions at the top of this utility which contain the locations of the software must be modified before it is run.

1. Interactive Mode
   
   To run the utility in interactive mode, input:
   dlgc-rel-clean.bat
   
   In this mode, an introductory message is displayed and specific usage instructions are shown. The user must press when prompted in order to perform the clean-up. The utility may be aborted before the clean-up is run by typing .
   
   The image below illustrates what is displayed when the utility is run in interactive mode.
   
   
   
2. Automatic Mode
   To run the utility in automatic mode:
   dlgc-rel-clean.bat -noprompt In this mode, there is no user interaction required. The clean-up will commence as soon as the utility is run. This mode is useful if the utility is being called as part of an automated process.
   

• Dialogic® registry keys located under HKEY_LOCAL_MACHINE\SYSTEM\*ControlSet* which begin with LEGACY_ are not deleted by the utility because the permissions associated with these keys do not permit it. Regedt32 can be used to manually modify the permissions of these keys and the utility can be re-run to delete them. Note that the fact that these keys do not get removed by the utility has not been found to impact subsequent software installations. The utility contains a complete list of the LEGACY_ keys used by Dialogic® System Releases.
• Due to the fact that many log files can be created in any directory on the system, the utility will not remove every log file which has been created.
  
  It is expected that this utility will continue to be enhanced, and subsequent releases will remove additional files. If there is a file or registry key which this utility does not remove, please forward this information back through your support channel so that the utility may potentially be enhanced to remove these objects.