Dialogic Support Helpweb
Online training
On-line Training Courses
Note that the following courses open in a pop-up window.
Adding Video to an R4 IVR Application - This course leads you through the steps necessary to take a Dialogic R4 application from audio-only to full multimedia. With the multimedia application, a video SIP phone may be used to view video clips, with menu navigation done using DTMF.
Using the Diva Component API - This course is designed for VB and C# programmers wishing to write programs that use Diva adapters - including Diva SoftIP virtual adapters for VoIP - using Visual Basic 2005 and Visual C# 2005. Note that Diva Client products are not supported by the Diva Component API.
Using the Diva API with Visual C++ - This course is designed for application programmers wishing to write programs that use Diva adapters - including Diva SoftIP virtual adapters for VoIP. The Diva application programming interface is introduced by showing you how to start creating your own Diva-based application using Visual C++. Note that Diva Client products are not supported by the Diva API.
X.25: theory and practice - This course is designed for application programmers wishing to write programs that use Eiconcards to connect to X.25 networks. The Eicon X.25 development tools are introduced and explained and several sample programs are described.
ISDN: theory and practice - This course explains from the user's point of view how ISDN works. In addition to this basic theoretical background, it explains some of the practical applications and consequences of the concepts introduced. The target audience is primarily 1st-level technical support people, but much of the course is also suitable for a non-technical audience.
Other Training Resources
- IMG Quick Start Tutorial - (8MB Zip, PowerPoint presentation)
- Dialogic Media Gateways - Installation and Configuration Training Webinars
- Dialogic IP Media Gateway - Advanced Training Events
- Public Network Signaling Tutorial (SS7)
Note: some events may be restricted to approved Dialogic channel partners.
