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Online training courses

Note that the following courses open in a pop-up window.

Webinar - Dialogic® JCT and DM3 Media Boards: Installation, Configuration and Troubleshooting (1 of 3) This webinar, first in a series of three, covers the installation and configuration of Dialogic® JCT and DM3 Media Boards. Areas of interest include: Dialogic® Configuration Manager (DCM) parameters, configuration files, troubleshooting detection and startup issues, alarms and useful tools and utilities. Date of recording: 11-Nov, 2008.
If you have not previously participated in a live webinar using our webinar tool, Copper Conferencing, you must create a Participant Account to view the recording.

Webinar - Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 1 - Protocol Configuration (2 of 3) This webinar, second in a series of three, covers protocol configuration for Dialogic® JCT and DM3 Media Boards. Areas of interest include: T1 Robbed bit / E1 CAS / R2MF (overview, protocol selection / configuration and demos) and ISDN (overview and demos). Date of recording: 18-Nov, 2008
If you have not previously participated in a live webinar using our webinar tool, Copper Conferencing, you must create a Participant Account to view the recording.

Link name: Webinar - Dialogic® DM3 and JCT Media Boards: T1 / E1 Call Control - Part 2 - Troubleshooting (3 of 3) This webinar, third in a series of three, covers troubleshooting of T1 / E1 call control issues for Dialogic® JCT and DM3 Media Boards. Areas of interest include: an overview of the generic 4-step troubleshooting method, applying the method to Dialogic® call control, techniques to isolate issues, info / logs that can be collected and examples. Date of recording: 25-Nov, 2008
If you have not previously participated in a live webinar using our webinar tool, Copper Conferencing, you must create a Participant Account to view the recording.

Adding Video to a Dialogic® Global Call / R4 IVR Application - This course leads you through the steps necessary to take a Dialogic R4 application from audio-only to full multimedia. With the multimedia application, a video SIP phone may be used to view video clips, with menu navigation done using DTMF.

Using Native Play and Record in a Dialogic® Multimedia Application - This course reviews the steps necessary to convert a Dialogic Multimedia demo that transcodes its audio to one that plays directly from or records directly to a media file without transcoding.

Fax over IP - Understanding the basics - This course is designed for anyone who is interested in learning more about Fax over IP. There are no prerequisites to meet before taking this course. Be sure that your speakers or headphones are turned on as there is an audio commentary included with the slides. This presentation is 'self paced' so it is necessary to use the controls on the bottom of the presentation screen to 'pause' or 'advance' the slides.

Using the Dialogic® Diva® Component API - This course is designed for VB and C# programmers wishing to write programs that use Dialogic® Diva® media boards and software - including Dialogic® Diva® SoftIP virtual adapters or Dialogic® Host Media Processing (HMP) Software for VoIP - using Visual Basic 2005/2008 and Visual C# 2005/2008. Note that Dialogic® Diva® Client products are not supported by the Diva Component API.

Using the Dialogic® Diva® API with Visual C++ - This course is designed for application programmers wishing to write programs that use Dialogic® Diva® media boards and software - including Dialogic® Diva® SoftIP virtual adapters or Dialogic® Host Media Processing (HMP) Software for VoIP. The Diva application programming interface is introduced by showing you how to start creating your own application using Visual C++. Note that Dialogic® Diva® Client products are not supported by the Diva API.

X.25: theory and practice - This course is designed for application programmers wishing to write programs that use a Dialogic® Eiconcard® to connect to X.25 networks. The Eiconcard X.25 development tools are introduced and explained and several sample programs are described.

ISDN: theory and practice - This course explains from the user's point of view how ISDN works. In addition to this basic theoretical background, it explains some of the practical applications and consequences of the concepts introduced. The target audience is primarily 1st-level technical support people, but much of the course is also suitable for a non-technical audience.

Other Training Resources

Note: some events may be restricted to approved Dialogic® channel partners.