Dialogic® IP Media Server Training

Course Overview

The Dialogic® IP Media Server Training course provides an overview of the IP Media Server, Voice over IP, installation and configuration of the IP Media Server and basic troubleshooting.

Key Products

• Dialogic® IP Media Server

Course Objectives

Upon successful completion of this course, you will be able to:

• Understand the architecture of the IP Media Server
• Identify the steps in SIP call flows
• Perform a complete system installation and verification using the Field Install Guide & Installation Checklist
• Use the web interface to configure the IP Media Server
• Capture and analyze trace logs for troubleshooting

Target Audience

Technical support engineers, product managers, technical sales engineers and trainers.

Suggested Preparation

This course requires that the attendee has experience installing Linux Operating Systems (Redhat) and knowledge of network configurations, SIP, TCP/UDP and VoIP.

Price

Contact your local Dialogic Account Representative, your local Authorized Distributor or a member of the Dialogic Training Team for pricing information.

Course Length

1 day

Course Agenda

• Dialogic® IP Media Server Technical Overview and Functionality
• Software Architecture, Protocols and Standards
• OS and Hardware Requirements
• Software Installation
• IP Media Server System Management and Configuration
• Configuration Files (Backup and Restore)
• Software Upgrade/Downgrade
• IP Media Server License Activation
• IP Media Server License Installation
• IP Media Server License Re-hosting of the License
• MSCML, VXML 1.0 and VXML 2.0 Overview
• SIP Overview
• Application: Overview and Samples (Call Flows)
• ASR/TTS Overview
• Troubleshooting
• IP Media Server Logs Configuration
• IP Media Server Logs, Trace and Cores Overview
• Review Sample Log Files
• How to Troubleshoot a Problem
• Common Problems and How to Solve Them
• Hands-on Session: Ethereal Overview and Demo
• Hands-on Session: Execute Sample VXML Application, Analyze Logs and Traces
• Information to Capture Prior to Contacting Dialogic Support

To request this training contact the Dialogic Training Team by email.