Service Time of Day Table


The Service Time Of Day Table and Service Time Of Day Table Entry are used as part of a service where routing is first accomplished by routing on a digit table to an announcement. Once the announcement is played, routing to a specific channel group is accomplished. Service Routing can be used for an application such as Pre-Call Announcements. The announcement would play a treatment such as "The following conversation will be recorded for security and training reasons" before the call is forwarded to a channel group. The information below describes the ClientView Pane fields for the Service Time Of Day Table.


Accessing this Pane

Dialogic IMG EMS-> Routing Configuration-> Service Route Tables-> Service TOD Table


Maximum Objects:

An IMG will allow up to 66 combined Route Tables, Cause Code Tables, Time Of Day Tables and Service Routing/TOD Tables per Dialogic IMG EMS. The IMG has a max capacity of 100,000 combined entries of the Tables mentioned above. For example: the IMG can support creating 20 Route Tables with each Route Table having 5000 entries.


Related Topics:

Service Time of Day Entry

Incoming Translation Table

Configuring Pre Call Announcements


ClientView Pane:



Field Descriptions:


Click in the Name field and enter a name that identifies this Service Time Of Day Table.



The ID is automatically populated with the next available ID in the list. The ID can be changed by clicking in the ID field and selecting an ID from a drop down menu.


Default Treatment

This field is a drop down menu consisting of all treatments that are loaded in the IMG. The GCEMS is loaded with a suite of default treatments and they are sent to the IMG through nfs. These treatments are loaded in the /opt/dialogic/common/treatment/datafiles directory and the treatment table is located at /opt/dialogic/common/treatment/table. This treatment can be overridden by selecting a different treatment in the Service Time of Day Entry configured under this pane.