Monitoring menu parameters

The Monitoring menu contains the following pages:

RAID page

The RAID page displays RAID status. Access this page by clicking RAID on the Monitoring menu.

Group

Field

Description

RAID-1 Array

Volume status

Volume status: optimal or degraded.

Optimal indicates both disk drives are online.

Degraded indicates one or both disk drives are missing.

Rebuild percentage

Indicates progress of RAID-1 array rebuild in percentage.

Disk 0

Status

Status of the first disk: online, missing, or offline requested.

Additional flag

Additional information if any. For example, shows out-of-sync if rebuild is in progress.

Disk 1

Status

Status of the second disk: online, missing, or offline requested.

Additional flag

Additional information if any. For example, shows out-of-sync if rebuild is in progress.

If you replace a disk drive, the Vision Console shows the new drive's status as offline requested. To rebuild the new drive, go to the Maintenance page on the Operations menu and click Rebuild next to RAID. The RAID page is then displayed showing the new drive as online and out-of-sync, and the rebuild percentage in progress.  

Trunks page

The Trunks page displays a trunk monitoring chart. Access this page by clicking Trunks on the Monitoring menu. If your Vision Server is configured to use BICC, this page is called Circuits on the Monitoring menu.  

Field

Description

Circuits

Total number of configured circuits.

Circuit states

Information about circuit states.

  • Idle: Circuit not used

  • Busy

  • Out of service

  • Blocked

  • Unknown

Trunk states

(Not available for BICC) Information about trunk (line) states.

  • In sync

  • Yellow alarm

  • Blue alarm

  • Red alarm

Signaling

(ISUP models) Number of circuits reserved for signaling (raw circuits. The Vision Console displays this information when you hover over an unknown circuit in the trunk monitoring chart.

Blocked

Information about blocked circuits, if any. The Vision Console displays this information when you hover over a blocked circuit in the trunk monitoring chart.

  • local-maintenance: Circuit is locally blocked for maintenance.

  • remote-maintenance: Circuit is remotely blocked for maintenance.

  • local-hardware: Hardware is locally blocked.

  • remote-hardware: Hardware is remotely blocked.

CCXML statistics

The CCXML statistics page displays a bar chart that represents the following statistics:

Access this page by clicking CCXML statistics on the Monitoring menu.

Call Server status

The Call Server status page displays status information for the gateway process (callserver) in the following information groups:

Group

Description

Server information

Contains the following fields:

Field

Description

Status

Status of the Video Gateway:

  • Loading Telecom: Gateway is starting

  • Online: Gateway started and is accepting incoming calls.

  • Quiesced: Gateway is quiesced and rejects incoming calls.

Active SIP calls

Number of active SIP calls.

Active PSTN calls

Number of active PSTN calls.

Total calls

Total number of calls since process startup.

Max concurrent calls

Maximum number of concurrent calls since process startup.

System information

Contains the following fields:

Field

Description

Version

Name and version of the Video Gateway, with the process name in brackets.

Startup time

Time the process started in coordinated universal time (UTC).

Uptime

Total time in days, hours, and minutes since process startup.

Channel

Configured number of channels accepting calls, available to place calls, or both.

Licenses

Available number of Video Gateway licenses.

CCXML statistics

Displays the following statistics:

  • Number of active CCXML sessions, connections, and dialogs.

  • Maximum number of CCXML sessions, connections, and dialogs.

Cache information

Displays the current and maximum memory usage and disk usage of the gateway's internal caches. The gateway has the following types of caches:

  • CCXML, for CCXML scripts

  • Script, for JavaScript files fetched from a CCXML script

When the limit is reached on a cache, older and less frequently used resources are deleted from the cache.

Channel information

Displays the current execution (or health) status for each channel belonging to the gateway.

Signaling Monitor

The Signaling Monitor page displays status information for the Signaling Server.

Group

Field

Description

Signaling server status

Server ID

ID of the signaling server.

IP

IP address for the signaling server.

Role

Indicates whether the server acts in a primary or secondary role.

Location

Indicates whether the server is local or remote.

Status

Status of the signaling server.

Signaling links status

Link index

MTP link identifier.

Server ID

ID of the signaling server owning this link.

Status

MTP link status.

Video Transcoder status

The Video Transcoder status page displays status information for the video transcoder.

Group

Field

Description

Server information

Active channels

Number of full-duplex video transcoder channels currently in use.

 

Active gateways

Number of gateways currently connected to this video transcoder.

 

Usage level

Current CPU usage level of the video transcoder system.

 

Errors

Number of errors generated since the video transcoder was last started.

 

Warnings

Number of warnings generated since the video transcoder was last started.

System information

Version

Version of the video transcoder.

 

Startup time

Time the video transcoder was last started in coordinated universal time (UTC).

 

Uptime

Total time in days, hours, and minutes since the video transcoder was last started.

 

Channels

Maximum number of full-duplex video transcoder channels that have been configured for use on this system.

Note: The number of channels configured for use may be less than or equal to the maximum allowed by the license. The number of channels available for the system is defined in the Video Transcoder page of the Configuration menu.

Active gateway information

ID

ID of the gateway.

 

State

Current overall state of the gateway.

 

Name

Name of the application running on the gateway.

 

Host

Host name of the gateway.

 

Channels

Number of full-duplex channels in use for the active gateway.

 

Startup time

Time the gateway was connected to the video transcoder in coordinated universal time (UTC).

Log files

The Log files page displays log file information for the following components:

To view a log file, click on the file name. To save the log file locally, click on Save as.

If you are logged in as root, the Clear <component> logs button at the bottom of the page allows you to delete all files for the current component.

CDR files

The CDR files page displays CDR file information for the following components:

To view a CDR file, click on the file name. To save the CDR file locally, click on Save as.

If you are logged in as root, the Clear <component> CDRs button at the bottom of the page allows you to delete all files for the current component, except for the ones in the most recent directory. CDR files are accumulated in a directory structure where the year, month, and day is a different directory level. The directory for the most recent day is never deleted.