Calls and lines

In the ADI service call control model, a call represents a connection between two parties (or a connection in the making, or a former connection), and the trunk channel on which the connection resides. The states of both the channel and the connection are included in the same state machine.

The NCC service call control model introduces the concept of a line, as separate from a call:

When a line-specific event occurs, the event indication includes the line handle. When a call-specific event occurs, the event indication includes both a line handle and call handle.