Monitor Computer Systems Continues To Expand Deployments of Dialogic Diva Media Boards for Extensive Protocol Decoding

Tuesday, May 16, 2017

Diva Media Boards provide improved scalability and call density for end customers

Dialogic and Monitor Computer Systems 

Parsippany, NJ (May 15, 2017) - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced today that, Monitor Computer Systems, a premier supplier of alarm monitoring systems to the UK market and abroad, and a long standing customer of Dialogic, has reached a significant milestone in its deployments of  its Sentinel innovative alarm monitoring system that uses Dialogic® Diva® Media Boards to decode protocols for its alarm signals and field dial-up calls from hand held or body-worn devices.


More than 40% of Monitor Computer Systems customers find the combination of Sentinel alarm receiving software and Dialogic Diva boards to be a reliable and flexible platform for their needs. The ability to receive, decode, and transfer data and voice calls is of particular importance. The Diva cards provide analogue and ISDN interfaces to achieve these objectives.


The Diva Media Boards are flexible platforms for the implementation of communication solutions. Diva Boards offer many standard APIs (COM port, CAPI, TTY, WAN Miniport) and will work “out of the box” with most existing communication applications.


“We continue to deploy the Dialogic Diva Boards because they can decode all of the protocols we require. We couldn’t find that in any other solution in the market. The Diva boards also are well-supported, world-leading platforms,” said Michael Askew, Managing Director of Monitor Computer Systems. “Our solution is being used by some of the largest security companies in the UK and Ireland, and it saves them a great deal of money because of the scalability and call density it offers.”  


“Our Diva products are extremely flexible and cost-effective for implementing communication solutions. The products are some of our most diverse in functionality and most flexible in deployment. As we continue to innovate and improve our Diva Media Boards, we expect to see continued deployment, especially in IoT solutions and in replacement of other companies’ end-of-life modems,” said Jim Machi, SVP of Product Management and Marketing.    


Please visit the Diva product page for more information.

About Dialogic

Dialogic is a leading cloud-optimized solutions provider for real-time communications media, applications, and infrastructure to service providers and developers around the globe. Based in Parsippany, NJ with offices worldwide, Dialogic helps 48 of the world’s top 50 mobile operators, and nearly 3,000 application developers build and deploy on agile networks. Learn more about how Dialogic is enabling agility by following us on Twitter @Dialogic, and visiting and the Dialogic Blog for the latest industry news, trends and advice.


Dialogic and Diva are registered trademarks of Dialogic Corporation or a subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.


Monitor Computer Systems has been a leading supplier of alarm monitoring software since 1984. By working together with technology partners such as Dialogic we have been able to extend the range of our products and services to meet the needs of a fast changing market place. Monitor Computer Systems provides all its services from our York office, but has customers throughout the UK, in Europe and in the USA.

Chika Kim
Digital Marketing Manager
+1 973 967 6294