Grow Average Revenue Per User
The two primary goals of Network Operators are to grow their Average Revenue Per User (ARPU) and minimize their customer churn. This can be accomplished by offering their Enterprise customers services that provide significant productivity and cost savings, without sacrificing customer service. To address these goals, Network Operators around the world are turning to Dialogic® PowerVille™ AA (Network Auto Attendant) to offer a cloud-based automated attendant as a value added service, generating recurring revenue to increase ARPU, while offering enterprises recurring value to minimize churn.
Especially ideal for Network Operators in emerging economies, such as Africa and Latin America where there are large numbers of micro- and small-Enterprises, PowerVille AA takes into account enterprise trends, such as acceptance of cloud-based communications services (SaaS) and “location independent” solutions, to provide network-based automated attendants that is of high-value, yet simple to use and affordable to deploy. With its carrier-class architecture and design, user-friendly Web Portal, and IMS support, PowerVille AA can host an almost unlimited number of Enterprises, or “Tenants” for maximum return-on-investment (ROI).